I have been a big fan of the brand for a long time and have visited this Archive store + purchased…read moreon several occasions. I also work with retail and Education with 15+ experience. My visit yesterday however was probably the worst client service given in my life - I can take that minimal service given since a few days before Christmas but the fact the store had two staff members of which one ignored my request of checking for a size, the second male staff talked very loudly with someone he knew in terms of going to interviews for other jobs and very clear his mind was not in the store. Anyway I asked to put two items on hold since I wanted to show my best friend the following morning - I was told it was only possible until end of day which I said was fine since I would arrive for the opening the following morning. When we arrived today at 11.01 the store was not opened and no staff in sight - we waited 15 minutes and then the staff arrived. I asked to try the pieces reserved; which she first couldnt find since he never took my name so she had to ring the guy putting them on hold and to find out he sold one of the pieces after I left. She had the weirdest reasoning for this and almost felt like this was a natural thing happening and that the dress I was planning to buy was no longer available. With this I also want to say we later visited the Acne Studio store in the city; and even if only one staff and several clients she gave excellent service and was super helpful to everyone in store.

If you're an Acne fan you've got to check out Acne Archive. It's the discount store with clothing…read moreand accessories from old collections, samples, etc. Unfortunately I haven't had any luck, but I have a few friends who swear if you come back regularly you're guaranteed to find a great deal. Fun fact: they get in new shipments every Wednesday so come then if you want to check out the newest arrivals.

I was staying just a short walk away and decided I had to go inside one day. This outlet store is…read morenot really an outlet store like we think of here (or maybe so). They transfer the prior season or two from their "current fashion season" merchandise to this discounted storefront right next door. Most of it just has to do with colors of the season. Danish fashion does have it's certain look and I thought I would be in and out quickly...not so. There were so many outfits that I really liked. What made it more irresistible was one part of the store was 70% off and the other 50%. It's beautifully done store (as is most everything in CPH). I added more and more things to my pile and had to make the tough decision of what stays and what goes. The jewelry (Danish designs) were unique and practically at given away prices. I picked some necklaces for my friends and also as thank you momentos from me for the ladies at my hotel (Babette Gundsmeden). Maybe this store was too close to my digs. I love the few items that I purchased, all at 70% off...I soon went back to look over their things again. What's nice is that MANY designs fit all body types and sizes. The store right next door also has added great stuff and the newest season colors. The clothes are up there in (regular) price so I went right back into their sale store because their inventory was about the same. The lovely Brighita was so nice, spoke English flawlessly with a slight lovely accent. They hace a nuber of store throughout the city. She prepared my paperwork for ease for me in getting my taxes refunded at the airport. Do not forget to do this prior to entering customs..it adds up. Keep your receipts in order. They DO keep the originals so photo them on your phone so that you can add up how much this trip dented your account. Yes, this place is a definite recommend.....it was a lovely shopping experience.

Best place in copenhagen to get bags and suitcases and the owner is nicest salesman, prices are…read morewell below tye going rate!!!

Roy was incredibly helpful. I needed a carry-on bag that would survive if I was forced to check it…read moredue to weight restrictions on the airline. He had the perfect bag at just the right price. Thank you, Roy!

Nice things. Staff…read moremember forgot to give discount on couple items so I had to return to the store to get it corrected but they were very nice about it.

What can I say - distintive historic brand that is always fashion forward- sterling silver jewelry…read moreis affordable so go in and buy! I love my items and spent a bit to find a special piece! Lovely area - lovely shop - historic jewelry always with modern flair!

If you live in the US don't order from here or you get crazy expensive customs duties they don't…read moretell you about upfront and then when you try and email them they never ever answer

Terrible customer service and deceptive practices--…read more I ordered a pair of shoes and paid a high shipping fee. About a week later, DHL contacted me saying I owed a large amount in import duties before they would deliver the package. When I reached out to the company, they basically said it wasn't their problem and pointed to their terms and conditions -- where, buried in fine print, they claim they're not responsible for such fees. Most reputable companies either include import duties in the price or clearly disclose them before checkout. Instead, this company hides that information deep in the fine print, knowing that most customers would think twice before buying if the true cost were clear upfront. It is incredibly misleading. Thankfully, my credit card company immediately recognized the issue and refunded me in full.