I had such an amazing experience when I went into the fascinations off of Dublin and Academy in Colorado Springs. Hannah was incredible! She was very knowledgeable and friendly. I felt very comfortable, which I don't normally. I highly recommend the store the staff was great and she went above and beyond. Looking for things like this can be a little intimidating feeling welcome and at ease is super important and Hannah did all of those things for me. This store exceeds all expect stations and I would not go to another adult shop after my experience here... Amazing read more

Loved this store! The 2 ladies were awesome and super helpful. The selection was amazing, but the pricing on a lot of their items are prettt high. read more

Very helpful staff, Colorado Springs, Colorado No pressure salesman but very knowledgeable. read more

Staff is very knowledgeable and helpful. Plenty of options in store and online. Quick and easy.

Overall a good place! The employees followed my spouse and I around like we were stealing but I'll let it go for the good selection and overall ok time. read more

Store is large and has a lot of options. The staff is friendly. Will definitely be back

All the employees were very helpful and polite. They have a large variety of stuff.. I would recommend.

Great selection of plus size clothes. Very sexy . A little pricy but totally worth it. I spent a couple hundred dollars here!!! I never spend that kind of money but I loved their clothes. Class looking place with a beautiful dressing room. Which had a chair for my husband to sit it in and private which was great not that we were doing anything naughty but because I'm disabled and sometimes need help getting clothes on and off. Staff was wonderful and let me stay a little late since I spent so much time trying on clothes. They were super helpful answering questions about products. I highly recommend them. read more

HUGE store with a great variety of toys, competitive pricing and incredibly helpful staff. Will definitely visit again!

Friendly staff, really organized and clean! They have a wide selection of toys and clothes. Definitely coming back.

Great customer service!! Quick and helpful with a great selection of toys and lingerie!

I've been coming here for years. I've spent a substantial amount of money and I've never had an issue. Today I went in and found a great top for $12. I found a cute bottom to go with it and headed to the register. The top scanned into the system for $24. So the girl ringing me out grabbed the shift manager and asked her to correct the price. The shift manage proceeded to tell me that they just did price increases and there was nothing she could do about it. She told me that the price change was missed and it wasn't their fault so they wouldn't honor the price that was on the item. I was mildly shocked that A) the price increase was literally double what the tag was, which seems extreme to me, B) that they would not honor what was on the tag and C) that they wouldn't take accountability for an error that was clearly made by the store. And as I was standing at the register, the shift manger was instructing the sales girl that she would have to change the price on the item once I left. I was upset and ended up leaving without purchasing anything. I've worked in retail/customer service and have been a consumer of retail stores for many years and I've never had someone not try to make an issue like that right, and I've never heard someone not take accountability. It was an incredibly disappointing experience that made me feel like my business does not matter to them in the least. If this is their method of customer service, I'm not sure I want to take my business there anymore. read more

I came in for a Hitachi wand and was warmly greeted by Hannah. I was ushered over to see all of the different models, and Hannah even went so far as to plug in the different models so that I could get a hands on experience of the quality of each tool. I will be happily recommending others here as the professionalism is on point. Thanks again Hannah! read more

Staff was not friendly too busy opening boxes in stock in the store to even take the time out to see what I needed

Good variety snd staff is helpful! Very discreet and professional. Go see for yourself of the good stuff..

Jess and Tori answered the million questions me and my roomie had w/o getting annoyed, so they're awesome in my book

Great service and got just what I wanted! They helped me take something off the mannequin even!

If I could give less then a 1 star rating I would , the lady was extremely unprofessional not to even mention homophobic ! This stores should be a safe place to shop for everyone , being discriminated was enough just to be judged for our sexuality was just pushing it . I've spent thousands of dollars and never had a problem until this girl was working here . So if you are part of the lgbt or a minority it's clearly not safe to shop here even if you have an account and spend $$$ , instead go to hustlers they're inclusive and not as tacky read more

This is the second time I've been here and the customer service/selection. Sam was super helpful and answered our questions while shopping.

I agree with the 5 star reviews that the staff is friendly and helpful,but a couple things bring my rating down, the CBD oil my biggest gripe. A label was covering the ingredients so I asked the sales guy if it was a good brand and he said he went to some meeting about it and seemed good, so I thought I'd chance it since I had a coupon for half off that would expire that day. Tried it when my other ran out and it tasted so-o bad. I had been using Charlotte's Web, which is simply the hemp extract, a carrier oil and flavor. Looked on the web to find the ingredients in this awful tasting stuff -- MCT Oil, Water, Propylene Glycol, Malic Acid, Citric Acid, Sucralose and Acesulfame Potassium (Sweeteners), Potassium Citrate, Red 40, Natural Flavor, Niacinamide, Potassium Sorbate (Preservative), Vitamin B6, Sodium Benzoate (Preservative), Vitamin B12, Hypoallergenic CBD Isolate. Sucralose? Red 40? Why all these unneeded chemicals? Could not take and as one person mentioned, return policy is very strict. Impressed with the staff, but it's quality products the customer really wants. read more

At 54, it was time to update my toys. Shopping online is not the answer, so many products and something you simply can not return if not what you expected. I am very happy that I stopped in this store. Hannah was terrific! Matter of fact, knowledgeable and kind. She helped make my purchase decision easy. Taking the time to answer questions and made sure the products (yes plural) were charged. I can not wait to return to purchase gifts for my friends. Thank you Hannah! read more

They have literally everything here! Came in for fun and left with a bunch of stuff I didn't know I needed! 10/10

Will NEVER come to this store again. Hannah was helping us, and she was showing me a million and one things that were hideous as lingerie. As an entertainer I like to go in and get what I know I need and leave. I appreciate her trying to help but she was definitely drunk or something. She was stumbling around, I had to help her check out my items because she couldn't figure out where she was, and she was stepping all over the things she was dropping on the floor. Disappointed in the lack of an entertainer discount as well. I'll stick to hustler Hollywood from now on. read more

I can always find something fun at Fascinations! This store was great, staff was helpful and kind. Don't miss a chance to stop in!

Came to find some lingerie for a boudoir shoot and loved that I was able to try things on while I was here. Lots of choices for clothing and other fun things for yourself or for the bedroom. read more

Great shop!! Very friendly staff and great products. I feel very at ease in there and never feel lost. Everything is easy to find, so if you're going for something more specific you can grab it fast! It is a bit pricy, hence the 4 stars, but the products are worth it! read more

The help is great bar none extremely helpful expression I sera however the prices are a little steep but if you're in a hurry by all means great place to shop to save your receipt so that you can hit the manufacturer up for the warranty because they don't take returns at fascinations. read more

Excellent service and recommendations! I feel great about my purchase! I've been looking everywhere for something for my boudoir shoot and found some great choices right away! Tori was very helpful read more

This store is absolutely phenomenal! They carry a wide variety in lingerie, toys, and anything else you can think of. But what really made this place stand out was Sam. She is the most extraordinary person I have ever met. She was so patient with me and had input on everything in the store. Save yourself the trouble and go here, where they care about their customers and product. read more

My love and I went in here looking for some toys. Since it's not a regular store we visit it was very confusing to try to figure out what everything was used for! The clerk was very helpful and professional and answered all of our questions. read more

This is my new favorite shop. Not only do they have a great novelty section, they have amazing clothes. Super cute from every day wear to night wear. It is very open and bright. You feel welcome and not uncomfortable. They do not pester you in there, but will help you when you need it. Prices are pretty good too. Cheaper then the other place I was going. Oh and they have a plus size section too! Big girls gotta feel sexy too! Love it! read more

Super friendly staff at this location who go out of their way to make sure you feel comfortable and informed! Great selection of lube and toys too-- my friends and I spent around an hour just looking around at everything. The lingerie selection is also fun, they have a variety of styles. read more

Pretty good selection, but lacked some of the kinkier stuff (espicially videos). The employees were almost impossible to find, but that wasnt an issue for me although Im sure for some cutomers it would be a problem. read more

I have been going to Fascinations about once a month since moving into the Colorado Springs area. The store is very clean, the selection is well stocked and good quality, and I absolutely LOVE the staff. They are so personable, sweet, and really know the product well which overall helps the buyer find what they really need. And if you have a request for a product that they don't carry, they are more than helpful in giving you any suggestions or alternate places that may carry the item. I have been to a few other shops like Fascinations in the Springs, but I have found that the Fascinations on Dublin is the best store hands down. I appreciate the service I get at Fascinations and hope that others feel the same way. Thank you! read more

Husband has been with me since. We both enjoy looking around at the options and still happy with purchases made here. I always get reward monies to put towards a purchase with their reward system. read more

My husband and I stopped at this location on our way back home from a lovely evening out with friends. We were feeling a lil romantic so we decided to stop. At first the store was clean and welcoming. We we're looking at outfits and toys, but just looking for something in a specific catagory. So we get to the electronics dept a literally immediately got BOMBARDED with this woman opening different toys , telling us about remotes, her favorites, lube, chargers and Warranties. I just wanted to shop and look with my husband, not discuss anal beads for what seemed like an eternity with a perfect stranger. Perhaps we looked like shop lifters because she wouldn't leave. Finally we pick a few items (if only to get out of the store without any more discussion about beads). My hubby got a "dream catcher" for lack of better words, and I got a pocket rocket (omg!!! That's the extra star btw). Now the woman that was following us around like a hungry college kid working on commission. She made a point to continue telling us about the warranties and guarantee's on the items.. waterproof, one year warranty blah blah blah... so my husbands toy, well it didn't function properly. It was supposed to have a pumping mechanism for extra pleasure, it simply didn't (period). Basically it was the whole reason for that purchase. Pretty much the whole reason for stopping in the first place. Needless to say after spending $200 and listening to the sales woman's extensive anal knowledge we left with an item that did not do what it was advertised specifically to do. So it was not used... We return the next morning before leaving the Springs back to Denver. Receipt in hand and product boxed for a return. With all the warranty and guarantee bull shit we were told, you would have thought they'd honor it? Now I completely understand that you cannot put something in yourself or yourself in something and then return it, cause EEEwwwww. However, this item was opened, he checked the pump with his hand to see how "tight" it would get before he put his member in it... they absolutely REFUSED to replace it. Now she did say it was warrantied but WE PERSONALLY have to go through the manufacturer. In my vast history of shopping (I shop A LOT) never ever had I had someone straight out refuse and exchange. The retailer will take the broken merchandise and send it to the manufacturer to get their money. Not make the consumer do it. Especially when the store is lucky to get consumers at all with the internet and amazon. I told the sales woman specifically that my husband and I usually order online but we were on "date night" SHE SPECIFICALLY SAID .. "oh but if you go online you don't get the warranty... " well FUCK. Didn't get it either way did we? 90 dollars for silicone... awesome read more

The price are good and they have a lot of plus size. Just don't go in thinking there going to help or care when it's time to close up. All about try to get you out no help don't care been there 8 hours a it's a hard job for them. read more

sam was very friendly and let me roam freely and helped when i needed it. they have cute sunglasses and a wide variety of under garments. will definitely go back read more

I love the layout of the store, and the not-so-awkward atmoshpere. I was there to purchase a few gag gifts for a bridal shower and I found exactly what i needed. The staff helped me find what I was looking for, and made suggestions of other options along the same lines. Very helpful, friendly and clean. read more

I needed to get my halloween costume in order- so I came here. LOVE IT! The salespeople are so nice & so helpful! I had to try on a few different tops- but they were just fine with it. They offer an awesome rewards program- the prices are great too. I have zero complaints about Fascinations- I'm SO glad I found it =) read more