just now I am suffering from mild depression and enduring a…read moretragic event, assault. Provider canceled my appointment through voicemail, and then provided a spreadsheet of various practices in the area. This only demonstrates a complete lack of empathy for well being. Through a phone call was provided with the information that a Doctor of Psychology that graduated in 2017 did not have the skills to assist me. This statement fully reads as Psyd admitting incompetence. I just wanted someone to talk to. The lack of compassion and admittance to ineptitude is jaw dropping by this practice. These people should question why they come to work everyday. Don't go here!!!

Stella Walson The psychiatrist I had nurse practitioner was either a terrible dismissive doctor…read morethat could never remember anything from our last chat and just wanted to pump me on like with all dosages of my meds and I don't even take Xanax that often but only for panic attacks so the prescription doesn't get filled but maybe every four months this lady straight up told me your generation abuses the drug they sing about it and rap songs I know this because my son listens to rap songs.... Lady wtf she never knew what was going on in group therapy so I don't know if that was a communication issue or what but you would think you to read up on your documents before you saw your patient. there were only two therapists to choose from one I forgot his name he was awful he just sat there and wouldn't really say much and we're just make everyone else talk like that's called friends why am I paying this much money for you to give no advice the second was Richard to have no boundaries and would talk about himself half of therapy and I know way too much about his personal life about his abusive father and crazy mom and how his daughter is married to a "black man" gasp not a black man.... He also ghosted me after spending $5000 on his therapy sessions. And everyone else was all disagnosed with bipolar disorder and we're zombies falling asleep in class.

A major asset to the medical community. Very kind and insightful! Could not ask for better care and…read moreunderstanding!

Watch out for Dr. Yuan. She is a non-caring individual. I went to this practice and the word fits…read morepractice. I had all my medications moved to her office, The biggest mistake I could have made. She pushes Buprenorphine like it is candy. Then requires everyone to shell out of pocket for her so-called group therapy classes. She cut one of meds off that can't happen it would take 1-2 years of tapering. Her PA which was great had increased this medication. Shortly afterwards the PA was no longer with this terrible place. Dr. Yuan more than likely terminated her. But I was the one who suffered and now seeking legal advice. Dr. Yuan is arrogant and told me I had issues that her practice can't handle. She must be paying people to give her good reviews.

The staff at FPA are always kind and incredibly responsive. I don't know how many times I've asked…read morehow to access their online portal, but each time they patiently and nicely talk me through (again!). I really appreciate that!

Charged me $75 for a no show fee. They changed my appointment from a Tuesday to Monday and never…read morecalled to see if it was ok, never informed me of the change. DO NOT GO HERE. Office manager is terrible at their job

I was referred here by my primary care doctor. So far I have been pleased. The staff is friendly…read more They have helped me get on the right anxiety medications and actually listened to me unlike my primary care doctor.

Horrible experience with office staff I did post a review it was taken down after I addressed HIPPA…read moreviolations. Nice to see two positive reviews since I posted my review on how horrible office staff is maybe they have rectified some of the errors. I'm sure after office staff deleted the response they gave me they feel no need to be accountable but the response has been documented. I am a long term yelp reviewer and take pride in my honesty sometimes truth hurts.

I have had multiple appointments at this office and I am so happy with my experience. The staff was…read morehelpful with questions about my insurance and my therapist actually listened to me. After suffering with PMDD and severe anxiety I feel like finding this office was literally a lifesaver. Also being a busy working mom they were so accommodating to my schedule and what worked for me. I highly recommend this office!!!

I had a counselor therapist there for many many years and when she left, I followed her…read more Unfortunately, she passed away, but I would not go see any of the other people there except for maybe Dr. T. When she was out sick, the first thing they wanted to do without even laying eyes on me. On an over the phone appointment was talk about and decreased medication. I have been on for over 10 years. That is working very well for me. I have never needed more or asked for an increase . The therapist that I saw was very good at her job I could not have recommended her more and honestly have been devastated by the fact that she is no longer with us. She was a great person and even better, Dr. I don't understand why a person who has never even laid eyes on me and is filling in for someone else. The first thing they wanna do is cut my medication. Luckily I have a wonderful PCP who wholeheartedly agrees that I need to be on this medication at the same amount I have been on and he has taken it over unfortunately I've not been able to find a counselor/therapist that I trust. PLEASE IF YOU BELIEVE THERE'S A DOCTOR THERAPIST COUNSELOR AT THIS PRACTICE OF THAT WILL HELP YOU DO NOT LET THIS REVIEW FROM DISCOURAGING YOU TO GO GET HELP. IT MAY TAKE SEVERAL TRIES BEFORE YOU FIND ONE THAT YOU HAVE A CONNECTION WITH AND YOU MUST HAVE A CONNECTION WITH A COUNSELOR/THERAPIST IN ORDER FOR IT TO DO YOU ANY GOOD? SO KEEP TRYING AND IF YOU NEED TO TRY THIS PLACE ABSOLUTELY DO!!

Theres only one counselor and the receptionists are rude and snippy. Wouldn't recommend them, not…read morevery caring, just preoccupied with how you're paying for the visit.

Not sure what to rate. First of all, the office staff will not call you back, they lie to your…read moredoctor, and dont respond to pharmacies. I saw one therapist, told her my problem, and she responded--what do you want me to do about it. Are you kidding? These problems are hurtful. My doctor is retiring and will not refer me to another psychiatrist. I don't like being left out in the cold to wander doctor to doctor. To me, this is cruel. The office mgr takes the position patients are mentally ill so her word and actions will be accepted as the truth. Don't see a therapist here, be weary of the doctors, and be prepared to almost fight office staff. But remember, you're the crazy one.

I'm kind of at a loss the therapist I was with for 15 years. I had moved there about three years…read moreago unfortunately she passed away recently. Now, I am paralyzed with fear of starting over. And grade the connection with her. She was absolutely the best I went through seven people before I found her. I'm thinking about going back to Service, but I don't know who I would even wanna see. All they wanna do is cut back medication. I've been on for 15 years.

From the owner: "Certus Psychiatry, overseen by psychiatrist Dr. Gisela Knebl Kohl, is a full-service psychiatric…read moreand integrated care center that invites its patients to believe in "WE." We are expert mental healthcare providers and therapists. Our services include psychotherapy (cognitive behavioral therapy, psychodynamic therapy, couples therapy, and dialectical behavioral therapy), and medication management. We are one of the N.C.'s few medication injection clinics, and we offer Genesight testing to ensure you are prescribed the right medication. TeleMedicine Care Provider and Therapy sessions can be held with anyone in North Carolina. All major insurances accepted."

A complete waste of time. I tried to ask the "therapist" for positive actions or signs to make…read moreprogress. She had none. She always wanted to talk about politics and how terrible Medicare is. Never any mention of my MDD. Also had one appointment with a "meds manager" there who talked to me for 20 minutes and pronounced that I was "hypersexualized." No offer of definition, symptoms or treatment. Then the appt. was over. She left the practice soon after, so no follow up. Don't go to this place: you're wasting time and money better used elsewhere.

I am a 911 survivor. I have 911 insurance. They refuse to charge my 911 insurance account that they…read morehave privacy charged the person who works for billing by the name of Roy is very racist. Approached my wife who had breast cancer surgery and foot surgery at 83 years old and my grandson at 13 years old and my disabled son. This is why you see the negative feedback in this facility and it should be closed down.Dr Lisa said to me and my wife in the office of everything would be handled. Absolutely nothing has been handled at all. We have went personally into the office to fix this matter. We have left messages and we have called and spoke to them personally and they refuse to give me back my $60 and charge my 911 insurance card for being a 911 survivor. This is what they do to people who survived 911. I had over 14 surgeries. The lady at the front office by the name of Lori she is brand new and has been treating my son. Very bad. My son has complained about her to his therapist, Rebecca Austin. Who said she will handle it then this situation happens. If you look at the ratings on Google this hundreds of people that don't know how to love on please put your ratings on this office. I now have a federal investigation being done with a confirmation number. 911 knows about this situation and they are waiting for them to send them a fax because the prior authorization is all they are waiting for them to send as they've been billed before 911 is shocked the way that they have treated me. On regular recording, which will go viral we have told them that they were recorded on a regular recording line at the front of the office on audio. The man came out out of that section and you can hear the door slam my wife feared for her life so did my grandson and my son.

This is for neurology. Friendly staff. You check in at the…read morekiosk and that gives you a number. Then you go to the staff to check in even after doing so online. The physicians are awesome. The dystrophy clinic is very well run and the doctors are all so helpful and caring. Parking outside is easy. The parking level is the second floor and not the first. All the lights turn off automatically at 5pm.

Since I am on the kidney transplant list, my team sent me here to have a Fibroscan of my liver…read moredone. The staff was friendly and I was seen within minutes of arriving, hardly any wait. Though they were unable to get what they needed in the test, they were very professional and kept me informed of what was happening. They cared for me as a patient and customer. The office is very clean and tidy. The staff were very friendly and informative. It seems that Atrium Health employees are great at every office.