The owner, Jerry Adams, is focused on customer service and thoroughly understands the process of…read moreconverting digital files to high quality posters. He took the time to look at the files I had of historic paintings from the 1600s. He showed me the various levels of resolution for various sizes of the posters. I would give him 6 stars. Highly recommended on our Big Island.

Designed and printed me some great business cards. With great customer service, Thanks Manonread more

Highly recommend for any mailing, printing, business services. They are super friendly, incredibly…read morehelpful, and reasonably priced. I can't say enough about them.

They are a solid business. Kendra there graphics designer does amazing work. They all are friendly…read moreand eager to help. Highly recommend them Sheena

UPS store always give excellent service They call them a…read moreteam and I can see why , doesn't matter who waits on you they all give the same service, listens to your needs and questions I'm a senior that don't know anything able technology so I need someone to help me , not self service I needed important documents to be scanned and sent to my phone No problem, needed quality copies of documents no problem It's hard nowadays not to have computers and scanner But with the UPS store you don't need one. Thank you for the great service from the best staff

I've been a box holder at The UPS Store in Kona for over 10 years, and I've consistently had…read morepositive experiences here. The staff is always helpful and works hard to get things done in a timely manner. They've assisted me with everything from managing my mail and packages to shipping items and processing my Amazon returns. I've also had passport photos done here for my entire family, and the process has always been quick and easy. Like any busy business, there are times when they get overwhelmed, but even during those periods, the team remains efficient and focused on helping customers. I appreciate the reliable service they've provided me over the years.

After burning a day trying to get the attention of the Print Center at another print shop at a BIG…read morestore, these guys came through on short notice, higher quality, better pricing -- AND they were attentive, friendly and professional through the entire process. I met my deadline for a large job for an event I'm hosting locally thanks to the team here, and I will be back FOR SURE!

The service is friendly and outstanding. The prices are fair. Melina takes pride in having a…read moreterrific staff and top-notch customer service.

If you want a locally owned company that truly cares about their communities Kona Impact is that…read morecompany. They helped me so much upon my arrival with needing some printing done. Brian the owner let me use his facilities to cut out a graphic. He also gave me expert advice on doing the job.

Disrespectful customer service. I'm the creator/writer of a comic book series that's to be released…read moresoon with an independent publisher and was trying to get t-shirts made to promote our Kickstarter campaign. After emailing the designs over to Brian, he replied "Sorry, we cannot print trademarked characters." I called to clear up the misunderstanding and told him that I have IP ownership of the characters and he skeptically responded "YOU made these designs?" I told him that my artist collaborator did (he's a Philippine National Book Award winning illustrator so they're very high quality) and he skeptically asked again "And he's signed a release form for these?" I told him that he could sign a release form. Brian then told me they had to pass on printing for this reason and because type of file/design wouldn't work for DTF printing. I can understand that our designs may not be suited for the printing Kona Impact is capable of doing. I can even understand maybe not wanting to take a risk with trademark legalities. What I did not appreciate was the dismissive assumption that I was not the co-creator of the characters and that I was being disingenuous when I told him that I was. This interaction was especially frustrating and disappointing seeing other positive reviews Brian and Kona Impact has received. I expect to be treated with respect with anyone I'm trying to business with and will absolutely not seek to work with this company again.

Great same day service for my small print run of 50 full color flyers on glossy paper. Great price…read morepoint as well.

The service is cherray! Hard for find nice people to work with but these guys are top notch! Johnny…read moreand the crew best ever, go check um out for your printing needs and projects. Support Local gangy!

Customer service is what this place is all about. I had to send a large package to Spain, and the…read moregreat guy at the counter spent a long time custom making me a box. After I gasped at the cost sending it by DHL, he refigured it from another service and saved me a bundle. Didn't say a thing about having to make that box for nothing. This kind of customer care is so rare nowadays. I'll go back there for sure, because I know they actually give a damn!

Owner was super RUDE. Couldn't believe how shitty the service was. Never again! I TRIED to shop…read morelocal, but was treated so poorly here I had to take my business to Office Max. Much cheaper, and friendly staff at the Max.

we hired selfiesuite for our daughters first birthday and they were just amazing! Jeanise kept in…read morecontact the whole time leading up to the event while also being able to create the perfect background for our photos! Setup and breakdown done by them was very fast and clean i highly recommend anyone looking for a photo booth for their event to book here plus this ohana is just so loving

From the owner: Selfie Suite isn’t just another photobooth—it’s an elevated experience designed for unforgettable…read moremoments. With sleek, modern setups, high-quality cameras, customizable backdrops and designs, with interactive features like GIFs, boomerangs, and instant social sharing, we turn ordinary snapshots into extraordinary memories. Our attention to detail, premium props, and seamless technology ensure that every guest walks away with a picture-perfect keepsake. Whether it’s a wedding, corporate event, or private party, Selfie Suite brings a level of style, fun, and professionalism that makes every event shine.