I have been with Mike's agency for many years. They cover my home, car and life. NEVER! High…read morepressure. Just friendly, honest and caring people. They really are "Just like good neighbors!"

How many people would write something nice about an insurance company?... and I'm about to do just…read morethat! I'm not blowing smoke about any of this, and I have better things to do, but I actually (want) to say this. I went with State Farm initially because their premium rates were better. Recently, my pickup truck was stolen - first time I've ever had a vehicle stolen from me. I did a Police report and contacted my insurance company right away, and did everything I know to do, but it was never found. (it could now be in another country for all I know). That's hard enough to deal with on its own, but I must say; from getting me a rental car, to declaring my truck a "total loss," determining the proper value & getting me paid the necessary funds to replace it, State Farm was absolutely amazing in all aspects, all the way around. I almost feel like I dealt with "friends" throughout this whole process. And at the end of it all, as my perceived reputation of most insurance companies go, I was expecting to be totally "low-balled" on the value of my stolen truck, but they pleasantly surprised me with an offer that was more than fair, and I did my homework! I actually felt good about it and appreciated the respectful and fair offer, which I accepted. And believe me, I'm not being paid to say any of this! The wonderful people at the 'Mike Gaines' branch (Nashville area) were above and beyond who they should be. I'm busy and I generally don't have the time to write a text like this, but I mean these things from the bottom of my heart, and I thank God for these people. I highly recommend them, as well as State Farm in general as a good insurance company. Thank you David S, Brittany, Frankee and everyone else there! You made going through this much easier. I appreciate you. ...Michael

Kelly gets right down to the business.Always takes great care of customers , ask any questions she…read morewill get you the answer help you find the answer and all with a smiling face . we have all of our insurance with her because she takes great care of the family.Thank you and your outstanding team that treats us like part of your team and any drop of the dime if we need anything you take great care of us thank you .

Avoid this place. Way overcharges for premiums and then when I told them I didn't want to renew…read morebecause they lied about the costs coming down on renewal, they sent some bogus charge for canceling them against my credit and sold it to a bill collector-- when I was paid in full. Looking into legal remedies against them. They were charging 4 times the going rate-- of course I wasn't going to renew.

My Allstate policy was transferred to this White House, TN office without my knowledge. Reaching…read moresomeone required multiple calls and emails. When I finally spoke with Carissa Keller, responses were delayed with little to no follow-up. There was a clear lack of knowledge, direction, and professionalism regarding policy handling. I received no clear guidance. Do yourself a favor and choose a different Allstate representative.

Zach was very informative and really broke everything down for me. I realized that what was cheap…read moreis not always the best. I ended up paying a little bit more for the best protection I could get. now I feel safe and at ease with my car insurance change. I won't be looking back.

I cannot recommend Aussie enough for the excellent guidance he continually provides me and my…read morefamily. He has been there from the very beginning helping us to get amazing rates not only on car insurance, but also homeowners insurance, life insurance, short term disability, and many other services that he offers. Aussie made my experience quick and easy with his in-depth knowledge of what I need based on my life and what I have going on. He's always available to answer any questions I have and is continually looking at my plan to make sure I have what I need and has saved me money year after year. Everyone in his office is so knowledgeable and friendly and willing to assist in anything I need. If you're looking for someone who cares and is not just a cookie cutter insurance agency that sends you a bill every month I highly recommend Aussie and his team. They are amazing.

From the owner: Our State Farm mission is to help people realize the risk of everyday life, recover from the…read moreunexpected, and realize their dreams.