Brought a watch, in, for a new stem replacement. When, I came in, to pick it up, it was obvious,…read morethat the new stem, wasn't properly installed, & was on the verge, of falling out. Another time, i brought in a chronograph watch, for a battery replacement. They stalled the installation, acting like it was a 30 minute fix, when actually, it was a 5 minute procedure, of replacing the battery, & then momentarily ground, the battery, to the watch case, to reset & start, the chronograph.

They do great work, I have used them a few times for watch repair. This includes my Hamilton and…read moremy Rolex.

I have brought in several items for repair and alterations. High quality work every time.read more

I did not realize that each of these locations was sold off to individual owners several years ago…read morebut they each kept the name. So when a friend recommended here after having her wedding dress taken down several dress sizes, I didn't realize she went to a different location with an entirely different seamstress. I had dropped off 10 simple summer dresses to have pockets added. I specified that I wanted them to fit my phone. She took measurements of my phone, which I stated they'd need to be much deeper and so she measured the pockets on the dress I was currently wearing which were perfect. I believe it was around 9" deep. I paid upfront and she gave me a pick up of 4.5 weeks later. (Not great but whatever.) Came to pick up, and was told she only had 2 dresses done, come back in 3 days. Came back again, and she only and 6 dresses done, come back in another 6 days. So well over 5 weeks later and I finally get my dresses back. 8 of the 19 pockets (yes, 19 because one dress had a zipper and she claimed she couldn't put a pocket on that side) have holes in them. Some of the pockets even have 2-3 holes. Absolutely none of the pockets are anywhere deep enough to safely hold my phone and are all about the same size as my hand, and my phone is larger than my hand. When I wore one of them, my phone hung halfway out and repeatedly fell onto the floor at the slightest movement. There are loose strings everywhere and it appears she just cut the fabric of my dresses instead of unstitching the seam to add the pockets. (Maybe this is me being picky but it seems much more professional and cleaner to unstitch the seam and that is the way I have personally done it when I've added pockets.) She also didn't reinforce the pockets and clean them up with a line of stitching around the opening. (Again, maybe I'm being picky but they should be reinforced and it makes for a cleaner look as it tucks the pocket fabric into the dress more.) I'm just so disappointed overall and I will honestly have to fix the majority of them before I can even wear them. I have added pockets to dresses myself and am a pretty good seamstress but I just do not have the time and thought it would be worth the investment to just pay someone, with more skills than I, to do it. Clearly I was mistaken.

Had my dress altered here and it turned out perfect! Quick turnaround and super friendly service…read more Highly recommend!

The business gave a false cost when asking of pricing. She said in the beginning it would only cost…read morearound 60 dollars for finish product and take about a month or two to finish. Only to be blind sided with 150 dollars, when asked why she replied " 60 dollars an hour". Do not trust this business word they have no integrity.

Great customer service. They went over and above to help us find what we needed (measuring height,…read morewidth, etc). Price was great. We got a wheelchair for half the price. Unsure of the cost of the other things. It's a great organization to help people in need - highly recommend. The store is neat, clean, and very organized - easy to find things. When we no longer need the wheelchair, we'll donate it back so someone else can use it. Thanks HERO for being there.

I stopped here with my elderly dad last week. The concept is great; the service even greater!…read moreShopping for medical equipment is a stressful venture, however, we left this place feeling satisfied and valued! Keep up the good work!

I started going to Rae-Bon's Sewing and Quilting 3 years ago. I have had very positive experiences…read morewith the staff and owner. They have all been friendly, knowledgeable and eager to assist me. They have an ever changing selection of fabric and notions at expected retail prices for quality quilting supplies and fabric. They have an onsite repair person who does excellent work. They likewise have a great showroom of quality sewing cabinets and sewing machines. They have a great selection of classes as well as open sewing classes for you to learn and get to know local quilters. They even have a fun sewing retreat several times a year. I have taken several classes and attended to sewing retreat. They do not disappoint and are reasonably priced. Highly recommend!

I was visiting my family and was so excited that I could visit Rae-Bon Sew & Quilt shop while I was…read morehere. I had made my great nephew a quilted book Pillow that needed one 6" seam r-sewn to restore the handle. Unfortunately I do not travel with my sewing machine. I was hoping that someone at the Quilt Shop could possibly help me repair it (a six inch seam is all) or let me use one of the floor demo machines to sew it. When I asked I was told NO it's against store policy. Needless to say I was horribly disappointed. The clerk said at least I knew my Nephew loved the pillow for the handle to come off. As a quilter that has visited quilt stores all across the country this is one I would not recommend.

Superb quality of work; I had my iMac fixed: the old fusion drive was replaced with SSD, to improve…read morethe speed. The quality of the work, is fantastic. The owner takes personal pride in his work. Many thanks.

my iPhone screen was cracked and the old gentlemen with glasses (the owner ) fixed my phone . i…read moreusually always go to him and he tells me to leave the password so he can check it so I do as always . this one particular time I left it unlocked and he text me after my phone is finished and return to me and says how he likes my breast and what's inside of my pants. He admitted to me that he has went through my phone and saw my pictures I felt violated and disgusted so I thought I should share my story if you go here I will recommend to never leave your password with him.

The staff was amazing; super friendly and the store was very nice! Super clean and organized! They…read morehad a buy one get one offer so we got two shoes for a great price. They had popcorn which I thought was weird but it was good and the store was a complete vibe!

I brought my friend in to get shoes the other day. She asked where the wide section was and instead…read moreof getting up and showing us where it was the girl just told us it's on the back wall. Didn't stop doing her tasks. Another woman has to yell to get the attention of the staff for help. Lazy workers

Outstanding service. Easy transaction, completely fair price, and Julio walked me through the…read moreprocess.

They are about as honest as it gets. I over delivered two hundred ounces of silver, and they…read morecalled me the next day and I came over and picked it up. I was having medical issues at the time and didn't even realize it. I'm only doing business there, nowhere else. They earned my trust.