I gave Fanta Nail Bar multiple chances, but after my most recent experience, I will not be returning.
On a previous visit, I got a gel pedicure that ended up cracking shortly afterward. I had to come back to have it fixed, and I was charged more than I expected for the repair, which was already disappointing.
Despite that, I decided to give the salon another chance. I walked in requesting a simple white acrylic pedicure. The staff asked one of the nail technicians if she wanted to do my service, and she looked around, shook her head "no," and then the employees laughed and giggled among themselves. As a customer, that was incredibly unprofessional and made me feel unwelcome.
Then I was told the acrylic pedicure would cost $90, even though the salon's own price chart listed it at $80. It felt like the price was being increased to discourage me from getting the service after the technician made it clear she didn't want to do it.
I politely said, "I'll be back," but the truth is I won't. This would have been my third time trying to support this business, and the lack of professionalism was the final straw. Customer service should make people feel welcome from the moment they walk through the door, not embarrassed or like they're an inconvenience.
I rarely leave negative reviews, but I hope management takes this feedback seriously. Respect, professionalism, and consistency matter just as much as the quality of the nails. read more