If you live outside the EU do not buy an instrument by mail order from Fanatic. You may receive a defective instrument that you cannot return. The first guitar I ordered from Fanatic arrived fine with no problems. But: A year later I ordered another Alhambra classical guitar from Fanatic that was shipped to the USA. There were indications that this guitar may have been previously returned to Fanatic from a customer in Germany. In any case the guitar had neck issues and I needed to return it. In accord with Fanatic's policy the return cost was at my expense. Fanatic provided me with the address to ship it to and it was sent insured, clearly marked as a merchandise return. Tracking showed that the guitar was held at Customs in Madrid for 18 days then returned to me in the USA without explanation. When I asked my shipper why it was returned they left me a voicemail saying that Spanish Customs "requested documentation from the recipient that they didn't receive." However Fanatic told me that they had had no communication from Customs, they were unable to help me arrange reliable shipping and that I should just try again with a different shipper. I already lost 275 nonrefundable Euros on shipping charges (plus 700 Euros for the guitar) and don't want to lose hundreds more. So I'm stuck with a defective instrument that I can't return and am out around 1000 Euros. There are plenty of articles online about big problems with Spanish Customs holding and returning packages from outside the EU. By the way I contacted Alhambra, they said they were sorry, but since the guitar was purchased in Spain it did not have an American warranty and could only be sent back to them through Fanatic. If you are going to buy an instrument from Fanatic and live outside the EU you should go to Barcelona and check it out first. If you can't, buy it from somewhere else. read more

I made a purchase from them through Reverb, when the instrument arrived it had a defect that made it unusable. I contacted them and they fully refunded my purchase, demonstrating unparalleled kindness and professionalism. read more

Analogous to "Guitar Center" in America but better in their amazing selection of guitar effects pedals. They have a good number of Spanish classical guitars at rather reasonable prices. Definitely the best guitar store in Barcelona by far! read more

Bought my first Spanish guitar from here. They are actually very friendly and have a great selection of guitars. They have me a great discount and shipped my guitar to the States. read more

Fanatic Guitars - Alhambra C2 - Guitar Stores Near Me - Barcelona, B

My son and I went to Fanatic Guitars in early April 2019 to shop for Spanish Classical Guitars on our family holiday to Barcelona (we both play), the Fanatic Guitar staff was very accommodating despite our limited Spanish!. They were very patient as we both played a bunch of different levels of Alhambra Classical Guitars (made in Spain!). We settled on a 1C - and saved over $100 vs buying in the States (including shipping!). They shipped it back for us and handled all the customs stuff - very professional! Its a great guitar and a wonderful memory! Thank you Fanatic Guitars!! read more

All in all the service was really good though I did want to return the guitar I bought. Their return policy, as stated, was why I was comfortable ordering a guitar online. Jon was very helpful processing the return but I did learn that I would be responsible for any return custom's fees. Unfortunately, this is not mentioned in their terms and conditions. I'm not sure they were even aware of this. So, international customers take this into account. Best of luck to Fanatic Guitars. read more

I visited Barcelona from San Diego. I found Fanatic Guitars and I was looking for a classical guitar to take back home. Edgar from fanatic was excellent. He is very knowledgeable on the instruments and did not try to over sell. I bought an Alhambra 5P classical guitar with a excellent soft case (Mono Go Play). I got a great deal from the store and they shipped the instrument to my departure destination (Madrid) for free. I highly recommend this store and Edgar. read more

Fanatic Guitars - Guitar Stores Near Me - Barcelona, B

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