I orginally called this place for some advice and found them to be quite helpful on the phone. I was also told during that same conversation that they had parental support workshops which I thought was wonderful. I called them back and spoke to someone and expressed interest in signing up for a particular group. I gave them my phone number and name, and specifically told them the group I was interested in attending and had them verify it and sign me up. The workshop date/time was listed on their website as well. I drove thru traffic and hired a babysitter to attend this workshop during a week night only to find an empty conference room!!! I did not get a phone call or anything. There was another program support group going on in spanish, and I had one of the staff verify that indeed the workshop was supposed to be held in the night in question, and they even took the time to open up all the conference rooms which all turned out empty. This was a huge waste of time, and was extremely unprofessional of them to not even call me to give me a heads up. Not to mention I didn't get the support that I was looking for from that workshop. This place has a good purpose, but it falls way short of being any kind of "true" resource for families that need it. They are disorganized and have horrible follow up skills to new parents interested in signing up for support workshops. They should rename themselves to Family "unresourceful" Network instead! read more