While on vacation, my husband had coughing fits and we had concerns that he would get worse…read more We came by expecting that we'd have to wait, but he was seen pretty quickly. All the staff were professional and courteous. He was examined and treated with a vaporizer. The doctor sent prescriptions to a nearby pharmacy and he left feeling a little better.

Had an appointment at 8am first to be seen. The fellow took my vitals and was concerned regarding…read moremy diagnosis so she was calling in a prescription to my pharmacy. I went to CVS 1/2 hour later and no prescription had been called in. They said it could take an hour. Went back to the urgent care and they said they called it in and would call it in again. Then had my middle name as my last name so confirmed it was called in correctly, they assured me it was. Went back to CVS almost three hours later and still no prescription was called in. After calling urgent care and explaining this all again they said they had the number for CVS then after confirming with her she did not have the right number and extension I gave her the number and it is over three hours later and still no prescription.

My family and I have been a patient of Dr Bettencourt for over 20 years…read more When I saw the derogatory review from "Patricia T" review 7/6/24 I had to respond because what she said about Dr Bettencourt is very contrary to our experience and frankly inaccurate!! She criticized the Doctor about notifying her of her breast cancer diagnosis...would she rather hear from the Radiologist or his office staff? Should he call her in to the office for a visit while she anxious and having sleepless nights until the doctor can get her in? It sounds like the doctor immediately referred her out which sounds appropriate ...is he supposed call her weekly to see how she's doing? How would the doctor know she changed doctors? With thousands of patients he supposed to recognize she hasn't come back and call her to see why? As for the exams, Doctors usually see patients who have a problem and many times exams are not necessary. Does the doctor need to do a full exam every time he sees a patient? Is she saying that when her knee hurts, she wants him to look in her ears? This woman's comments seem unreasonable, detached from reality, unwarranted and inaccurate especially as they relate to his character. I can't imagine she saw the doctor very often to come up with such mischaracterizations. Sounds like another unhappy person displacing their feelings and deflecting. Her comments are not helpful for others who want to know who Dr. Bettencourt really is. Thankfully many others have chimed in who actually know Dr Bettencourt. I can wholeheartedly recommend Dr. Bettencourt as a caring and professional General Practitioner.

dr Joseph Bettoncourt is the greatest physician that I know and I know quite a few. he stays…read moreextremely knowledgeable, and his nurse, ms. Tamie is a fantastic assistant. to say otherwise is wrong!!!!

Very knowledgable man you see the actual physician not a nurse or PA and he is able to diagnose…read morecorrectly and provide treatment. His cost ends up being the same as a copay and because he gets the diagnosis and treatment right the first time. It probably costs less than going to the other urgent cares in the area. Because they will order unnecessary tests to make more profits (and to help them figure out the diagnosis because they often do not know what they are doing as you do not see an actual physician).

Wonderful doctor who knows how to treat patients with proven treatments. Very nice man abd his…read moreassistant/nurse is also kind and caring.

Wonderful family Doctor who I have being seeing for many years. Service from the office slipped a…read morebit when he joined CCPN but still works reasonably OK and Linda his PA is good too, when Dr Lebens is not available.

Dr. Lebens is wonderful. He truly cares about his patients and is everything you could want in a…read moredoctor. He's always been kind, understanding, and thorough -- even when I thought my problems were trivial, he'd go out of his way to help me feel 100%. I wish I could say the same thing about his office assistant. Every time I call, I'm disappointed that the person on the other end of the phone doesn't care about working with me, my schedule, my insurance, or my limitations. Worse, it feels like she is personally inconvenienced by each patient. She is an absolute day-ruiner. I've stayed on with Dr. Lebens for years because he's truly the best primary care physician I've ever had. Unfortunately, getting past his dragon of a gatekeeper has become a chore and I'm not sure I have the will to keep trying to fight her in order to see him. I've spoken with other patients who have had the same experience with the receptionist, so I know it's not just me.

As much as I still "liked" him, that's not the first necessity. Doctors don't need to be a best…read morefriend, they need to help you advocate for your health. Multiple symptoms, borderline tests were ignored with " lets address other things first" Now? I'm waiting for serious surgery cause my labs and symptoms spiked so drastically with excessive stress from intense pain. I just wish more attention was paid at the start. Scott, I hope your happy and able to pull it together for yourself and future patients. Good luck for us both.

11/2/18 Update: moving this back to a 3 star review. Staff in his office are unfriendly, you can…read moretell they are miserable, and disengaged. As for the doctor, when prescribe a medication that requires lab work first, and then prescribe that medication for a years worth renewals when you're supposed to have lab work done every three months before you continue the medication, this is when you realize you know more than your doctor about your own health and well being. Found a new doctor. Update: just had my first visit with Dr Davis and he is awesome. I'm a new patient and have yet to actually see the Doctor. He's been out on medical leave so understandable. I just saw his Nurse Practitioner and so far been prescribed a Vaccine that is less effective than the best on the market (had to have the pharmacist tell me this) still waiting for the nurse practitioner to fix this. Secondly was sent to their own Dignity Health Lab to be told that my insurance doesn't contract with them, which is interesting that I belong to Dignity Health and and Dr. Davis is one of their doctors. When I questioned why my husband had been able to go to the same lab, the office said "He will receive a bill for going there." Ah yes our issue because Dignity health and Dr. Davis staff didn't do their job. Between everything thus far I've wasted almost two hours trying to get my lab work done. Still haven't resolved the vaccine issue, and it doesn't appear I will get to see my actual Doctor any time soon. Time to find a new physician.

Shame on this practice for caring so little about their patients. I had an appointment to set…read moremyself up as a new patient and to discuss anxiety issues. The earliest appointment was 6 weeks away. Finally the day came, I went to the appointment and was treated as if none of my concerns mattered. I was dismissed within 10 minutes. The doctor did not care about me, only about getting through the crowded waiting room.

We've been patients of Dr. Miriam's for 10 years and are so happy to have her as our primary…read moredoctor. She is caring & compassionate, as is her office staff. There is never a long wait in the waiting room and checking in and out is simple. She has a conservative approach to medicine, and does not over-prescribe medicines, like some doctors do. She's a good listener and takes the time necessary to provide a proper examination at each visit. She also stays on top of annual screenings, labs, and vaccinations.

Had 2:45 appt. with Dr. Luu. His office called at 11 am and asked if I could come in at 1:30. I…read moreleft work early and arrived at 1:15. It is now 2:45 and I still haven't seen the Doctor. It's almost comical now. How long will I have to wait?? Dr showed up at about 2:55 and he is extremely nice. He apologized and said that his entire staff is new and that they had just opened this office two months ago. Hopefully when I go back next month they will have their act together. Because I'd like to keep Dr. Luu as my primary.

Caring staff. Dr Luu is very thougtful, personable. Good bedside manner. Staff are all…read moreefficient, and do what they can to make sure everything is complete after your appointment with Dr Luu. Very accomodating with appt times convenient for your own schedule. The only thing I would say is the 30 minute wait time after MAputs you in a room to see the doctor; I believe it's because he is very caring and takes his time with each patient. Not really a negative commentary. I happily recommend Dr Luu's office without any reservations.

She has been our GP for twenty years. Always attentive, thorough and helpful. Highly recommend.read more

I see I posted on this site 10 years ago. I would not change my opinion of Dr. Berry being 5…read morestar! She listens, even when I bring my list of complaints. She is a very good diagnostic doctor and does not hesitate to refer me or my husband to a specialist if she deems advisable. Her staff is pleasant and patient.