I can whole-heartedly recommend Family First, as I retained them for an intervention for a family member. They have a full-service team, and each person was available, knowledgeable, and supportive each step of the intervention process. Our intake specialist, Alaina, was excellent in helping us get our intervention mobilized, planned, and helped us through the early emotional process to reach our intervention date. Our interventionist, Amy, was extremely experienced, dedicated and committed to our family and the full process. She flew in from out of state and worked with us throughout our intervention time period. Lydia, our 3-month family counselor, has been compassionate, professional, and extremely helpful as we've been navigating post-intervention. Jeff, the founder/director, has been available throughout the entire timeline, and has always been willing to hop on a call with us and talk us through each stage. These are real people with real experience, and I'm a real family member who has been affected by my loved one's addiction. I can't tell you how helpful it has been to have specialists bring in their support through an extremely difficult time. It takes the weight off family members and friends to navigate the signs, symptoms and decisions around addiction. It releases the "disease management" that many of us have taken on for decades. I was really drawn toward the family support program after the intervention itself, and now that we're integrated into our 3-month counseling sessions, I understand how valuable this leg of Family First actually is. An intervention process is the commitment is to transform the entire ecosystem--not just address one person with an addiction. Family First has provided us the resources to embark on a healing process together, and I am truly grateful. I can confidently say this team equipped to help families going through any similar circumstances. Lastly, any negative reviews on behalf of someone in the "addiction seat" on Yelp, etc. can be taken with a grain of salt. Our loved one lashed out initially at our interventionist and even at our counselor. In "addict mode," a person is looking to blame and attack anyone who is part of the ecosystem shift, and we experienced that personally. Reading some of the negative reviews from people who didn't hire this group compelled me to write a review from someone who HAS hired and is currently experiencing the full, positive support and offerings from Family First. We appreciate the Family First team and can highly recommend them. read more

Family First Intervention has been in business for 21 years at the time this review was written in June of 2026 and has over 90 5-star reviews on various platforms. Almost every negative review is on Yelp. Unfortunately, all the Yelp reviews were rejected on the other platforms because they were deemed fake. They were all written by the intended patient, not by the families who hired us. That is like that on every review platform. Not one negative review from a family, only the patient who is angry with their family for setting a boundary. We hope that all the fake reviews on Yelp that impaired and unhealthy people wrote find their way to health, happiness, and sobriety. We pray for their families as they continue to witness the destruction, and who were disgusted with their loved ones' reviews when we brought them to the family's attention. All of the people on here are angry that their families took their lives back, set boundaries, and held their loved ones accountable. With typical substance use and mental disorder behavior, somebody has to take the blame. And sadly, that blame is currently on us until they get sober -- one more thing to consider. Yelp has 20 five-star reviews for our company, but they are not posting them because they deem them fake, and they say it's because I asked for them. It states that message every time I log in. Yelp wants you to pay them to advertise, which we don't and never will, and they will then post the good reviews and push down the bad ones. That is the truth about Yelp reviews. read more

Family First Intervention was the turning point in my life. My family hired them about five years ago, and although I was not involved in the family preparation beforehand, I can say without hesitation that their plan and approach were exactly what I needed at that time. I was stuck, and my life was not moving in the right direction. When I arrived, I had no idea the intervention was happening, but looking back, it was one of the best things my family could have done for me. Whatever work Family First did with my loved ones behind the scenes created a real shift. I could feel that something was different, not just in the moment, but in the way my family came together and in the direction my life took afterward. That intervention led me into treatment, and I truly have not looked back since. It was the greatest turning point in my life, and I will always be grateful for the role Family First Intervention played in helping me get there. If your family feels stuck and does not know what to do next, I can honestly say their approach made a life-changing difference for mine. read more

I'm a case manager that works with family first intervention clients. These clients come in typically not the most willing and accepting of treatment, but through their families wanting to do something different they are able to receive the assistance and guidance through Family First intervention to establish boundaries to ensure their loved one has the best chance possible to get the help they desperately need. I thoroughly enjoy working with these clients and their family members because I truly believe from my personal experiences as well as working in the industry for almost 6 years, if the family isn't getting the help they desperately need.. ex education, group therapy and individual therapy the percentage of the client staying clean goes down drastically. The people working for Family first truly care, their methods are tried and tested through years of personal and professional experience. They go above and beyond to be there for families and clients who want the help and put in the work to be successful. read more

Family First Intervention has been instrumental in my life. What they have taught me and my family has helped us navigate and better understand the disease of addiction. We always thought that loving and supporting our loved one who suffers from the disease of addiction was helping them but what we learned is that we were hurting them as well. Family First is very prompt, professional And always there for us. They not only help to get your loved one in treatment, but they also help to keep our loved one in treatment. This is definitely what sets them apart from different intervention companies. We had weekly counseling to help support the family and this is truly what we needed, the education and guidance that we received from Family First has been life-changing. Thank you Family First for all that you do not only for me, but for everyone else's lives that you have touched. You are doing God's work in my opinion. We are forever grateful. read more

What I experienced as a family member of a person in addiction while being a person with years in recovery was truly eye-opening. I knew what to do, you continue to support them as they struggle with their addiction, after all that's what my Mother did for me. When this process continued to fail I reached out for help. I was recommended to The Family First group. The Family First staff was always forthright with me and helped me to see that continuing to coddle my daughter was not helping her to find her own direction to heal. Once I removed the reins from my hands and listened to their professional opinions, I could witness the miracle of recovery in her life! She is now almost 3 years sober and without their help, to both of us, I can not imagine this would have been possible. As someone who experienced the same life complications resulting from addiction, I only wish my Mother had the same help. I believe she would have welcomed it! read more

To each his own I suppose. I'm looking at some of the negative reviews and that was not my families experience at all. From the time we spoke with Shahar until family day we were very anxious but she was with us the whole time. We had tried two other Intervention Companies with no success. Amy Cooper was the star of the show. Not only did my brother get to treatment. My parents, my sister, and I are still enrolled in their family program. We were all doing so many things wrong with the best intentions. My brother has one year and one month of sobriety today. He has sobriety and my family has clarity when things still don't make sense Amy, Andrew and Regeana are always happy to explain things in a way that we can apply them and see the positive results. The owner has some incredible videos on his website. I still watch them from time to time and I'm so grateful for Family First Interventions. read more

Any business owner knows that Yelp promotes negative reviews. When you pay Yelp money they bury the negative reviews, if you don't, they bury the positive reviews. There are several 5 star reviews in the "not recommended" section. Please keep in mind, every negative review on here is written by an addict or an alcoholic with the exception of two. One is from a family member who tried to sabotage an intervention the family staged and the other pulled her husband out of treatment against medical and family advice and relapsed. There is not one negative review on here written by a family that is truthful or coming from a place of honesty. Do your homework, this company has over 70 5 star reviews written on all the other platforms. The very few negatives on those platforms are also written by the addict or the alcoholic or someone who is angry at their loved one and is taking it out on us. read more

I have worked in the industry now for almost 10 years and am in Recovery myself. I have sent several families to Family First over the years. The biggest take away that families share with me are that they are finally heard and validated with their own suffering. Addiction leaves a family broken, isolated, and many times shamed when dealing with the loved one's addiction. Family First gave my referrals a plan outlined for their healing. I will also say that my families are educated in what their role needs to be moving forward. It is a true myth that the addict or alcoholic is the one that needs help. It is the whole family. No other Intervention company offers what they do. The team at Family First are professionally trained, but most importantly have a heart and compassion for what they do in helping the family and the loved one who is struggling. read more

Family First became part of our lives in 2020. The interventionist they paired with our family was a perfect fit, and my family member signed onto treatment within 2 hours of the meeting. He stayed in treatment for 4 months and is still sober 3 years later. Those of us that were part of the intervention were also extended weekly counseling sessions for as long as we felt them necessary. In addition, I had my own counseling sessions. It's been 3 years, and I'm confident if I called them right now, they would be available to coach me through a situation. The addiction my loved one had is alcohol. Addictions are so difficult to overcome, some so much more difficult than others. Family First gave me back family life. Shouts out to Phil Kelly, Amy Cooper, Andrew, Regina, Corey Peterson, Adam and Chip Winfrey. read more

My family needed someone and we had no clue where to start. We called FF and the person on the other end of the phone was amazing. She made us feel that we were in great hands. When our interventionist got there she coached us through about a 6 hour session, educating us on addiction. Then we done the intervention the following day. All though our family member did not accept help that day, they did about 2 weeks later. During that time FF coached us on exactly what to do. There is no way we could have made it through such a stressful process without their guidance. Their aftercare program is great. Thank you Andrew and Mike for helping our family. We will forever be grateful. read more

Family First Intervention is top notch. They go beyond intervention services for "just' the addict. This organization treats the whole family with after care and Family Recovery Coaching. You get to meet with your counselor weekly and they also offer professionally lead groups 4 days a week to family and friends. I would highly recommend their services. I have come to learn that when the family makes meaningful changes, so will the addict/alcoholic. I have seen this firsthand working with clients that have been referred to treatment where I have worked. Families of these clients are always more engaged and understand the need to enter into their own program of recovery. read more

In response to the owner, nothing I had stated was fake. In addition, I was already seeking help independently and did not feel as if this company would help, or even provide any service of value at all. Businesses writing fake 5 star reviews to boost their rating is a very real thing and if you look at any of the other similarly displeased reviews you would see the same (even from those who were the family members, not the person the intervention was to be staged upon). read more

I am incredibly grateful for Family First Intervention. My family made the decision to bring in professionals, and that intervention truly changed the course of my life. It was the moment that kicked off my journey in recovery. I will always be thankful not only for their guidance and support, but also for my family's courage to take that step. I'm forever in debt to the role they played in giving me a second chance. read more

This is an amazing company! The entire staff is truly dedicated to helping families in need. I would choose Family First anytime I had a loved one or friend struggling with addiction. Thank you so much for everything y'all do. read more

I cannot speak highly enough of Family First. From their compassionate staff to their top-notch services, they have truly made a positive impact on my family's well-being. I highly recommend them to anyone in need of support! read more

this company goes above and beyond to help the families. my brother tore our entire family apart. They came in and helped our family cope and got him to treatment. Thank you so much read more

Family First has been top-notch to work with throughout the whole process .

Our family has been so grateful to their approach and how they educate us throughout the entire program and beyond the program.