Everyone was so friendly and kind from the start. Vikki really made our process run smoothly, and…read moreshe kept our spirits high in a hard situation. She was very accommodating and patient with us throughout the whole process. Dr. Kalwa and Dr. Ruby were wonderful throughout our time here. Dr. Ruby quickly triaged and provided updates on my grandmothers dog, Bella. Dr. Kawla answered all of our questions, and gave us all of the time we needed to make decisions. Dr. Kalwa helped Bella cross the rainbow bridge, and I truly could not think of a better person to help families through a time like that. She was very empathetic, kind, and spoke with so much compassion and love. She is truly in her element as a veterinarian. I would not hesitate to take any of my animals here in case of an emergency.

Review Our brand…read morenew puppy was very sick and our vet told us to take her here, they thought she had Parvovirus. Turns out that test was negative, immediately after and for the next 3 hours the staff did nothing for our puppy and continued to try and get us to authorize multiple unnecessary (expensive) test, rather than checking for the most common and least invasive test first. It was unreal how they 1st came in with an unknown diagnosis and $4000 worth of test and treatments. When we declined they kept going back and forth taking one test off at a time and continuing to get us to agree without ever doing anything to help our sick pet. This place is a money pit, and is only interested in what your credit limit is? PLEASE! If you can avoid this place do not take your animal there, this is the financial equivalent to being rapped, they work on your emotions and try to instill fear so you will authorize their charges. I will give praise to the only Doctor that gave a damn about the welfare of my pet her name was Dr Kawa. After a day in the hospital and a million test later it was determined by Dr Kawa the our puppy had Coccidia! Wow I've seen this diagnosed on Dr Pole in less than 10 minutes, why would they not start here 1st? Because they couldn't make any money off of our ignorance

I can not recommend Cat Sense enough. I called them yesterday morning in regards to a second…read moreopinion about a rash on both of my cats stomachs and they immediately got me in that day! The front desk I spoke with (Brooke) was so kind and helpful! My husband brought my cats in that day and Dr. Sinclair was on time for our appointment and SO THOROUGH I could not believe it. She was so knowledgeable, kind, extremely helpful. Even by the next morning the medication she gave us has already helped my cats problem area! I could not recommend this vet enough!!!

Dr. Anne Sinclair is one of the nicest vets I'd ever met! I mean, she reminds me of our old vet in…read moreCalifornia but she's much more reachable through email, which is helpful for better preparing her for our visits! The staff is kind and helpful, and all very easy going!

Rock Spring Vet is a 5 star Vet to take your pet. I had a…read moreproblem, things happen. That doesn't they didn't care. They absolutely do care. If you're in need of a Vet. Rock Spring Vet is a 5 star choice.

I just called and requested the records for our elderly dog with a broken foot be emailed to a new…read morevet, and was informed that Dr Scacia? had "terminated" our services, and that they would not do so unless she (the good doctor) were consulted first. I think I know everything I need to know about this business, their customer service, their concern for an animal in distress, and their level of commitment to a family that has been using their services for who knows what maybe a decade. If you are reading this - just avoid this vet, avoid the owner, choose somewhere else to go. She's a nice enough person, but a little bit of an oddball - but wow, if you get into a disagreement with her, look out below, because that's where the relationship is headed. Anyhow, there's no shortage of veterinary practices to choose from - so just - ya know - trust me a bit on this one and move on to the next option. The doctor will most certainly respond to this review or attempt to have it removed. So whatever she says in response to this - trust me - it's not the truth. Lol.

Goodness gracious where do I even start I came in for an…read moreappointment as a new client with my dog for allergy issues. The receptionist Lynn was super nice and overall made me very comfortable however when I was brought to a room the so called Tech Gabbie was extremely stand offish and not friendly. She basically pushed my dog up on the scale to get his weight ( he was scared and didn't want to get on it) after that she had a rude tone and asked what I was there for and so I explained. She then began to say maybe if my dog wasn't so dirty he wouldn't be itchy. ( my dog has had allergies his whole life pretty much and around this time of year is when they start back up) I explained that to her and she got an attitude and said she will let the dr know and that he would be in shortly. The doctor came in and i explained everything and he offered a prescription for apoquel ( which so far is working great). The dr was not the most personable but overall a nice man. I'm glad my dog is feeling better and not so itchy anymore. Overall decent experience except for the tech Gabbie. Someone should really teach her some customer service.

The vet and his assistant were very kind and extremely helpful when my puppy had an emergency over…read morea long weekend. I was very grateful for their help!

As many that know me know I treat my pets as royalty!! They are so special to me!! I have tried out…read more4 vets in the area and I will never try another! Bel air vets have stolen my heart! I have been to to from issues with my Pitbull having severe skin issues all the way down to eye issues with my yorkie. They have been truly accommodating! When I breed my female yorkie for the first time when she turned 4, Dr.trout was my go to doctor. He was pretty new to the hospital but was a great source of knowledge with getting me through her pregnancy. When the puppies were born, he throughly went through and accessed all of them and help to steer me in the right direction to make sure they were all healthy. They do offer spay and neutering, which after my yorkie was done breastfeeding her babies they took care of spaying her, and did I great job! They offer laser therapy to eliminate the scar that's normally left after their surgery...well I opted to get it for my yorkie and you couldn't even tell she has had surgery. It was about an extra $30 which in my book was worth it!! The staff, especially Miss. Tina, is so wonderful. Even though it's normally always busy they continue to smile. Miss. Tina has been a wonderful help with making sure I always get what I call for. I travel a good amount and needed my vet records a few times and she always makes sure to assist me even from afar...so thanks miss.Tina!!! If you need flea, tick meds, euthanizing, simple vet visit or anything pertaining to your animals, they are the place!!! (They offer military and EMT discount..they may have senior but I am unsure)

Over exaggerated prognosis and unnecessary testing all this place wants to know is how much money…read moreyou can afford to spend on your sick pet.

Received great care and fast service on a weekend urgent care visit. Friendly and competent folksread more

My experience with Homeward Bound Veterinary Services was one of the most devastating experience of…read moremy life. I brought my beloved GSD in for a CT scan, and he never came home. Losing him what I believed was a routine diagnostic procedure left me heartbroken. I was promised that I would receive of his X-Ray,but despite that promise, I never received them. Every pet owner places an enormous amount of trust in the veterinary team caring for their beloved companion. While others may have different experiences, this was mine and it is something I will carry with me for the rest of my life.

What a great vet!! Every person who works there is so nice. My 7 year old mini labradoodle is well…read moretaken care of! When I need yet another copy of her shot record they email it immediately. Truly great practice.

Do not take your pet here! My 11-year-old Pomeranian got into a bag of pistachios and got diarrhea…read moreand was throwing up. Pleasantville ran every test possible, but didn't check for pancreatitis until I already picked him up... I left him there for several hours for tests. What concerning is, it's said--all over the internet--that since pistachios is a high fat food, it can cause pancreatitis, so why didn't they check for it right away? I paid $765, and still needed to take my Pom to another vet to get him the antibiotic and subcutaneous fluids he needed, as I found out later that Pleasantville also didn't have the necessary antibiotic in-house. Don't waste your money or your sick pet's time at Pleasantville.