The night before we were scheduled to leave town for 5 days, our heating system started making a…read morehorrible racket. Of course this is December, and of course it's supposed to freeze the following week. I immediately started looking for a heating and air company that had good ratings and one of the first to pop up was Larry's Heating and Cooling. I called first thing in the morning and they were able to get someone scheduled to come out the same afternoon. The technician, David, called when he was on his way. He arrived on time, was extremely personable and professional. He is clearly very knowledgeable and experienced in his field. He diagnosed the problem in less than 10 minutes and took the time to show me what the issue was and how it needed to be repaired. Because he needed to come back with a part to get things fixed and the weather was going to cooperate, we scheduled for a week later when we returned from our trip. The day he said he'd be back, he showed up as scheduled and in a couple hours he fixed our unit. Temps dropped below freezing the next day, but our heat worked perfectly so we didn't care. David did a great job! Great team, very competitive pricing; highly recommended. It's who we will call in the future if needed in the future for certain!

They installed a new coil in my indoor unit in Aug 2022 for $2k+, wasn't cooling and had lost gas…read morein April 2024. They did a service call and said my coil was leaking, sent an estimate for full unit replacement only about a week later after I chased them and asked for a warranty repair - they said no warranty after 12 months. Got a second opinion, the SKILLED and HONEST other technician from a different company went to the attic, 15 minutes later said the coil wasn't leaking, but there was a plastic cap that wasn't tight and had oil residue on it - they replaced and tightened the cap, refilled the gas and everything is fixed for a fraction of the price of a new unit. This is my experience with Larry's heating & air, why I will never use them again or recommend them to anyone else. I gave them an opportunity to explain to me what happened and why the problem was misdiagnosed, but haven't heard back from them.

Service speed and response time. Less than a week from my initial call until two new units were…read moreinstalled.

All my units were 23 years old and my electric bills were terrible every month!…read moreWe got 3 estimates and Reliable was the middle estimate but the better equipment! A friend highly recommended them and really bragged on both them and the brand of equipment they were recommending! We could not be happier! Everyone we dealt with was very polite and professional and all did a great job!

I called them at 7:30am on a Thursday, not expecting anyone to answer that early and they did. I…read moreexplained my problem and that I was low on cash. They accommodated me by still sending a technician out within a couple hours. The technician arrived, found the problem pretty quickly, fixed it very well and the cost was super low. These people were all super nice. It was very clear that they care and love their job. Thank you Patriot Heat & Air!

These guys fixed a gas leak at my business. There was a 3 day wait for a part but the technician…read morewent above and beyond to get me a temporary fix. This world needs more service like that. I will call them every time!!

Excellent service. Good people -- professional, friendly, and knowledgable. We have used them for…read moreseveral years, coming out to inspect and service our HVAC system twice a year. We heartily recommend them.

We had a bad experience with another local company and called Maximum on Hwy 58. Our unit was 10…read moreyears old, new when we built our home in 2012. Patty, Pats wife, answered the phone and Pat and Mike come out that day to help us get going again. Long story short, we needed a new unit. Once the old unit was out of the attic, there were holes and oil from the leak. Pat is a straight shooter. He will fix it if he can and if he can't, he'll be honest and tell you that. They just installed a new York unit for us today which is much quieter and most importantly, keeping us cool. I would not hesitate to call them again for any heating and air needs. Nice people who will tell you like it is and get you going

They came to do an install at our rental house and were incredibly rude and dismissive. They were…read moremore interested in getting to the next job than answering questions about the new system. They also knew we had a smart thermostat installed prior to the "upgraded" replacement system, but then informed us that this new system cannot support smart thermostats AT ALL. So thousands of dollars for a new system that cannot support smart technology in 2026. I cannot recommend this company at all despite their otherwise stellar reviews.

I had an HVAC emergency, and this company was amazing. Houston took my call, arrived within about…read morean hour, completed the troubleshooting, kept me updated, and gave honest recommendations. He was professional, helpful, and genuinely cared about doing the right thing. It is rare to find service like this, and I will definitely be using them going forward!

We called at 9:30 when our AC unit went down. Left a message. Within 15 minutes we got a call back…read moreoffering to come right out. We don't have small children or elderly so we asked for a morning service call. Technican knew right what to do. Showed me where a breaker was that I didn't know and replaced the bad part on the compressor. Polite and fast. I thought the bill was quite fair. Would recommend them and will use them for fall maintenance.

No heat. Charles went to home. Service call $60. Furnace needed circuit board and pressure…read moreswitch. Cost of parts and to install was $753.42. Called Partners supply both parts $223.16. Quite a large mark-up on parts. Got free 2nd opinion with Larry's Heating and Air. Diagnosis was correct but a difference of $275.00 for parts and installation of the control board and pressure switch. I live on a fixed income so I was grateful to Larry for being honest and not gouging me on the parts. Savedmyself $275.00.

I recently called in a home warranty service request through American Home Shield who assigned Best…read moreRate Heating and Air to fix my A/C unit. Due to some technical issues American Home Shield notified the warranty company they needed to send an electrician out to troubleshoot an electrical problem. When I did not get a satisfactory reply back from American Home Shield after three days I contacted Best Rate and spoke with staff concerning the matter. They had notified American Home Shield about the problem but it appears that American Home Shield just dropped the ball and left me hanging. I contacted them and they tried to blame the heat and air company only to find out that someone in an office far, far away that works for American home Shield does not know what they're doing and just hung me out to dry. American Home Shield pulled a slick one on me and lied to me and told me they contacted Best Rate and Best Rate would send someone out to fix it when the parts came in. When I notified them of this conversation the good people at Best Rate then contacted American Home Shield only to find out that the representative I spoke with did not do anything and did not properly continue the work order. Had it not been for the good folks at Best Rate Heating and Air I would still be sitting here in a hot house. Ironically, within 10 minutes of Best Rate contacting American Home Shield themselves American Home Shield had a new service contract with an electrician opened up and sent me a notification immediately. American Home Shield took full responsibility. My thanks to Best Rate Heating and Air for taking care of the customer even though it was outside their scope of work. These are good people to work with! Greg Tate, FORMER American Home Shield customer!!!!!

If you want a company to give you honest answers on your units be sure to call Best Rate Heat and…read moreAir. They know how to find problems and fix them. Recently they serviced my unit which was 32 years old and gave a price to repair or replace. In my case it was much more logical to replace. I have had the coldest air all summer. Professional company all the way.

I had a wonderful experience with Air Heat. Kelly came out on a Sunday, he's very knowledgeable,…read morekind and concerned. I needed a new heat/air unit, they came when they said they would and did a great job. The installers were very friendly, professional, and didn't waste anytime getting the job done. I will continue to use them and would highly recommend Air Heat. Thank you Kelly

From my initial in-person conversation with Jack to telephone conversations with Angie to the heat…read morepump installation today by Rhett and Chris, I've been impressed with their knowledge, courtesy, ability to clearly communicate, and efficient functional installation. Jack quoted me four brands of heat pump, advised their credit agreement, and impressed me with his knowledge. (I spent 5 years helping my former husband with HVAC, including some technical training, so while much has modernized, the basics remain the same.) Rhett called to advise me they were on their way, and the removal of my old, poorly functioning, heat pump and installation of the new one were done quickly and obviously well since my home is again at a temp of 72 degrees in spite of outside temp of 37 degrees. When Rhett first started the system, the temp rose 6 degrees in about 15 minutes. I'm very grateful, because I struggled with an indoor temp between 60 and 66 during our coldest outdoor temps and power bills between $225 and $600, amounts far higher than ever in my entire life. Thank you, Air Heat.