Great local grocer, good selection, fair prices, socially responsible local owner. Pharmacy, bulk…read morefood store and beer and wine stores next door.

Pepper's is not considered one of the best small grocery stores in Canada by chance. Product…read moreselection and quality service are the reasons. Go out of your way to support a good, local business. I do.

I had a very pleasant experience shopping for my groceries here. There were lots of sales on…read more everything that I needed was in stock. Thank you - Missie

The BEST grocery store in Victoria. The shelves are well stocked, the staff is very helpful…read more Catherine G.

I come here specifically for the baked goods, they're so good! They also always have unique drinks…read morethat many other stores don't carry! Staff are always friendly. The store is retro styled which is cool, however due to being in downtown Victoria there are often sketchy people in and around the store but that doesn't really bother me. Highly recommended trying the baked goods, they're often sold out!

I really liked the people who rang up my purchase. They were very nice. And it's great to have…read moregrocery stores in an urban area. This place also has a nice selection of imported food, organic food and speciality goods- like gluten free items. The only negative is that it is very very expensive. Much more expensive than any other store I've been to in Victoria or Vancouver- save for small specialty health food stores. I assume they have guards by the doors because of the number of homeless folks in the area. So that's something to take into consideration.

Hands down the most delightful labyrinth of imported foods you will ever find in Victoria. Sooooo…read moremany little rooms that each make their own remarkable impression. The mere act of wandering through the store for an hour equaled the joy of the things we bought (the kind and attentive staff, the hidden piano player entertaining guests with holiday tunes, and the person in a top hat and coat tails opening the door for customers didn't hurt either). A MUST SEE!

What an amazing foodie spot! They have everything you can imagine relating to good food!! And…read moreeveryone who works there is so nice and well informed about the products. Any spice, sauce, balsalmic, chocolate etc etc And it is soo clean! What an awesome store!

Yesterday I was helped by Megan one of your cashiers, and I just had to come here to say that I was…read morehaving a really difficult day, I was headed to a celebration of life ceremony and she saw that I was visibly upset she cared enough to ask if I was alright... and I just started to cry. I told Megan where I was headed, I had these giant veggie platters she saw that I needed help and came around to my side of the checkout and unloaded my bag for me. She let me talk and listened very sympathetically she actually cared about me a person she doesn't even know. When Megan was done ringing up my purchases she carefully packed up my bag again and asked if I needed a glass of water or if I needed to sit for a little bit before leaving and if I did she would help me get either or both. What I needed was a hug. I asked and she hugged me. I just can't believe that someone would care so much on a day when I needed it them most. I hope what I write here reaches Megan and you let her know how much I appreciate her and her customer service. She didnt have to care but she did and that's something you don't see much in this world anymore.

Happy with Save on being in my area. Super store, great staff…read more I would like the store to carry BRANDT Liver Sausage Only Thrifty carry it here in Victoria. AND I do not shop at Thrifty Foods, too expensive. I do not like Flybys processed meats, as many folks dont. Thanks for you consideration.

Too expensive and their deli food is way too salty! Going…read moretoo high-end for me - too bad - it was awesome when it first opened but now it's just as bad as Thrifty's Now they carry M&M frozen foods? Why? More and more things like that including very high prices for somewhat sketchy produce at best makes us shop elsewhere. Try Country Grocer folks. It's still actually BC owned! J

Pricey but has a fantastic selection of products. Great variety of fruits and veggies, and many…read moremeats and cheeses.

Great , but the Seafood and Meat are great ! But, very expensive! Finest at Sea is the best seafood…read moreon the Coast , but , you sell their product more than they sell it at the Retail store on Erie street! Local meat from say Berryman Farms and the island products ! One BC, one Island!

I have enjoyed shopping at Root Cellar in the past, but recent appreciation for them has made me a…read moremore frequent shopper lately. Since I began boycotting Jim Pattison grocery stores like the Save on Foods I live next to, I narrowed my vision to the most ethical locally-owned business I could. Not only is Root Cellar locally-owned, but I just learned that a few months ago, it was sold.... to be employee-owned!! A relief to see it had not sold to another conglomerate, but to the exact kind of business I can feel good about supporting ​

I just got back from a grocery run at Thrifty's, and it's clear that COVID-19 has transformed…read moresomething so simple and routine into a new experience altogether. I highly commend Thrifty's (and its conglomerate, Empire Co. Ltd.) for its swift response in promoting health and safety in its store. Some noticeable changes to enforce social distancing: - Reserved shopping time at 7am-8am for seniors and immunocompromised customers - Marked lines to indicate where 6 ft is for customers lining up outside the store and at the cashier area - Limited number of customers allowed in the store, as monitored by a staff member at the door (one entrance/exit only) - Sanitized shopping carts given directly to the customer outside of the door - One-way aisles, as marked by arrows on the floor - Plexiglas cashier shields, gloves, and sanitizing spray bottles to protect cashiers For more popular items like eggs and produce, Thrifty's has also placed signs limiting customers to the quantity that can be purchased. I was actually very impressed with how well-stocked the shelves were. With emotions running high as uncertainty sinks in, this is undeniably a trying time now for many people. However, it's important that we appreciate those in the service industry who continue to go to work to ensure that our lives can function as normally as possible in the circumstances. On that note: to the two staff members monitoring the door and providing shopping carts, thank you again for your warm smiles and friendly conversation despite the long hours worked. I wish I had gotten both of your names, but in any case, I see you and I appreciate you.

Thriftys Fairfield Florist- I went into the Fairfield…read moreThriftys Florist to discuss a $3,000- wedding order. The Manager, Petra, told the Service Agent at the front desk that she was too busy to speak to me. And that she was leaving in 5 minutes. She told the Service Agent to tell me to "come back tomorrow." She wouldn't come out of her Office nor take a moment to say hello. I then said to the Service Rep that I would prefer to make an appointment, rather thsn just drop in. Petra told the Service Rep that she would be available at 3pm tge next day to call me. I provided my name and telephone number to the Rep and confirmed that Patra was to call me at 3pm today. Guess what happened? 3pm and NO CALL ftom Petra. 3:15pm and still no call. This Floral Manager was rude, disinterested and wasted my time. I'm letting you kbow so that she doesn't waste your time! Try another Florist or another Thrifty's location.

This is a decent grocery store that has most of what you'd want. The prices seem high, but then,…read moreeverything is expensive these days. I most want to review the pharmacy in the back. Muhammad, the pharmacist, went out of his way to give me excellent customer service. He was so helpful and friendly, he really went above and beyond to try to brainstorm every option to get me the medical care I needed. Thanks, Muhammad!

Not sure why this place has a low rating. I really liked it. Prices were good - lots of things on…read moresale. Great variety of products. I thought the produce was great. The bakery had some lovely items - which we enjoyed a little too much.