The doctors and nurses here are amazing! They take time to listen and help every time. I've been…read moregoing here for a couple years now and have never been rushed or made to feel like my problem wasn't important. They have an onsite lab so blood work can be done quickly. And the network of St Croix medical center means all the notes from my visits are in one place.

Most of the Providers here are good but would avoid Dr. Ikpe and his team. They are not friendly…read moreand not a team I would recommend to any complex patient or any patient that would require more than routine care. If you have the sniffles, sure he'd be fine in a crunch but if you're looking to establish care, AVOID.

Dr Jill Johnson is an excellent doctor. She has treated me for a number of chronic illnesses for…read moreapproximately 15 years. She has moved me from that of a patient suffering from chronic bronchitis and asthma to a patient who can now claim a robust life of great health and stamina. She is a wonderful listener and is always up to date on medical research.

Friendly staff. Dr. Anderson is a good primary care physician and does a great job in helping me…read moremanage my diabetes. She listened to my concerns and works with me to manage my health. Kristen is an amazing pharmD to work with when it comes to leaving about what medications will help with my diabetes and needs to improve my lifestyle. The lobby is a little plain right now with COVID. Very responsive when I need to message my provider with questions.

Doctor Ilko has been our family doctor for years and will be for years to come. He, personally, is…read morea great doctor that actually cares. When you meet with him, you build a relationship. This isn't the type of doctor's office where you call, schedule an appointment and never know who you're going to see, or the type of office where you meet a new doctor and feel like you have to be a repertoire with him/her. He's the doctor. You build a relationship with him. Same day appointments? Yes! My last doc. office, if I wanted to see Doct. XYZ, count on an average 2 week wait. That sucks for a patient. Not here. 99.5% of the time if you need or want to get into the office on the same day you call - you can. Doc. Ilko is an great doctor and has delivered all my kid's and I appreciate him. He's definitely a guy, a doctor that cares and as a patient, I/we appreciate that greatly. He has a great nurse whose name starts with a "K" (trying to reserve some anonymity). Doctor Ilko - Class Act. 5 Stars.

She was the best. I have not been able to find another like her, no-one comes even close to her…read morecompassion and her brilliance, no-one. Its been a few years since she retired, I've been weeding through doctors, & dropping them like flies. I guess I've been spoiled. I'm use to having the best. and cant get the best. Hmm... what to do...

U was a longtime patient, as well as many family members. The alcoholic ex family probably still…read moregoes there. My first provider retired, I saw another that treated me through multiple illnesses and injuries. Referred for therapies like PT and a fantastic chiropractor to help with a back injury. I'm now dealing with needing another surgery with the same surgeon he sent me to. It's pretty ridiculous that some complain of the wait time for new patients. I worked elsewhere, the wait times were well over 6 months for some senior staff members and education classes we provided.

Always a great experience! They are kind, take their time and really listen. They are very…read moreknowledgeable and I never have to wait long to get in!

scam, do not go here, they look for every little way to charge you more. how are you gonna ask a…read morequestion then charge me for answering? what a joke of a place.

Would highly recommend going elsewhere - they mislead you into things that allow them to charge you…read moreextra for a simple visit and believe their doctors are worth ~$22,000/hr. based on my charges.

I have a wonderful Cancer Care Team that involves Rice Lake, Marshfield, and Wausau. I love the…read moretreatment I receive and am treated like a client, not number. My main clinic is in Rice Lake. The wait to see the Dr at your scheduled appointment can be a little long but the way I see it, the patient before me is being focused on and that to me shows the Dr cares.

I was supposed receive a call from the Nurse Line. Never happened. What poor service! And if you…read moreare really sick, sorry, they don't have any openings. I went to Urgent Care. What's the point of having a primary care doctor, if you can never see them when you're sick?

I called this morning with a very specific important request from dr.hernandez who is a great…read moredoctor. The young man who answered my call was Tony. He was so patient with me it was great way to start the morning with that hospitality. West Saint Paul clinic.

My mom broke her hip in June of 2024. After her surgery and hospital stay, we needed to find a…read moretransitional care place for her to do her rehabilitation before going back home. We chose Ecumen in North Branch and we were so glad we did! The staff were kind, compassionate and stayed on top of mom's care. My mom actually had a fall while there and the clinical director immediately called to let us know what happened. We chose to have an ambulance come and take her to the hospital for thorough examination. Thankfully everything was fine! The best part of Ecumen North Branch for our family was the SENSE OF COMMUNITY they provided. Everyone was talking together at meal times. Staff stopped to talk to clients regularly and seemed to genuinely care about how their day was going. Staff even offered us coffee and showed us where the treat baskets were. It was like a big family! I think this is so critical when clients and family are feeling discouraged, depressed and displaced. A moment of care goes a long way! We had someone in the family stop in every day to check on mom and the care she was receiving. We were never disappointed with the care she received. Thank you Ecumen North Branch for getting us all through a very difficult time of transition. We would choose you again in a heartbeat!

Poor care, lack quality. Don't follow service agreements. Medication mishaps (pills not given, on…read morefloor, under chair, in hall). Narcotic found by staff member in bed of loved one during dying process. Neglect, times where being taken to the bathroom was well over 6,7,8 hours. Was on a 2-hr schedule. Some staff are snotty and sassy and don't care that there is camera in room. Do your job whether someone is watching or not. Small handful of staff are great. They know what caring, compassionate care means. Staff shortages makes this facility a scary place. Not comforting to know your love one may not receive the care they require. Up the points but don't provide the services. Below average food and service. Asking to receive condiments or creamer is difficult for staff. The big dog is not on board to fix problems. More concerned about too many emails flooding inbox. Get your staff on board to provide topnotch care for our elderly who deserve it. Good luck getting in building after hours. Nobody answers their wall phone. Waited with EMS staff. Very unnerving. Facility is nice and kept clean, unfortunately the care is not there. At the time when your loved one passes, don't look for any compassion for family. Door was not locked after they took my loved one out of room, knowone called to say they had completed post-mortum care and whether any family wanted to come say goodbye. My moms facility had asked us, also had rose in room as well as battery operated candle as a nice touch for family. Not here, they were hauling bed out next day. Business is business I guess.