I cannot keep my mouth shut any longer. Was going to leave a review when my lease had finished because I feel I would be wrongly targeted. All these reviews are true. Fairfield customer/tenant relations, at the prices the everyday working class are paying, is horrid and downright disgusting. (I am disabled, and very fortunate to receive help.) When one has a problem or a concern it is very hard to get in hold of them. When you do, it is met with hostility. I tried calling my leasing office (Bay port location) for a simple decision for a request (Which needed to be made that was slightly above maintenance.) I tried emailing them twice, no response. I then tried calling them again, it took about two weeks to get a person. That person, a man, (Do not know his name) was passive aggressive. First words out of his mouth was a long winded sentence describing he was only a leasing agent, only to help people sign leases, and so forth. Then basically the whole conversation in context was treating me like I was dumb, just telling me to go away. I called corporate(which is where this review is placed), couldn't get a hold of them either for weeks until finally someone picked up. Met with eye rolls, and "Ok.. I will contact the manager." (Yes, finally!) Then my problem was considered. This is one example of many that I, and my neighbors went through with them. They don't appreciate us. In fact, I think they are very comfortable and don't care anymore since they own more than half of Long Island. It's no secret a very few people are benefiting off the rental market here. The price gouging and the over appraisal of property is the norm. People of every economic class are being greatly taken advantage of. Property taxes are just half of this mess. It's systematic greed and corruption. And yes, I am aware this is happening elsewhere too. (Example: San Francisco, LA, Seattle.) But all this is not an excuse to treat your tenants with disrespect. Being nice and helpful costs nothing to you and whatever investors you may have. In a business sense, it might help you in the long run. And oh, Here is the Bayport Laundry room. It is in dire need of an overhaul. Which I believe could be in the works. read more

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MICE at The Wel in Lindenhurst and resident complaints are not taken seriously. Major health hazard and response is severely lacking. Holes in sheetrock chewed by rodents get left open and resident is forced to live with MICE due to extermination only leaving traps that mice avoid. Requests for a written plan to remedy have not been answered and no options for lease have been offered. Major violation of NY State tenant laws and Fairfield does not care. read more

Fairfield Properties - Mouse from 11/5 - Apartments Near Me - Melville, New York

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Horrible. I had a 2pm appointment to tour plaza south at sayville with Russell Rosenberg. I waited 15 minutes and then decided to text him to make sure he was coming. He texted me back saying that he wasn't coming because he didn't write down the appointment. He also told me there were no vacancies and trying to sell me on other fairfield properties in sayville. For me it was all about location. It is right next to the train tracks, so I have doubts if I'd ever move there read more

I agree with all the negative reviews. Property managers do not return calls or help in any way. the leasing officer - Tiffany is cold, rude, and straight up unpleasant - all around just a nasty person. Do not rent from Fairfield if you can read more

Terrible property management. paying 3,300 dollars a month for a roach infested apartment. This has happened twice now. Moved to another apartment on opposite side of complex to find roaches and cricket infestation. The management is very slow to respond, don't seem to care. Left message after message with no response. Had to move to hotell, until such time as this is sorted out. I would have never thought that such a large long standing corporation could act like slum lords. read more

The townhouse unit is very spacious and highly updated. Would recommend living there. The snow removal team is wonderful! The maintenance crew are great guys. They come right away to fix an issue. Beautiful Townehouse with garage!! read more

I was trying to rent an apartment in Douglaston. I tried calling the property manager and leaving messages who never called me back , I emailed the property email, I called the offices in Melville to see if they could help me and a woman gave me his cell number which I then called and it was out of service. The next day I called the office again and the man who answered took down my information and said someone would contact me. That was a few days ago and I have heard nothing. I couldn't imagine how they deal with tenant in the building who have issues if this is how they deal with people trying to sign leases. Go somewhere where they actually want to do business with you. read more

The worst move you can make. From the maintenance to the management is crooked. If you put in a complaint watch out they will not renew your lease. Then charge you to replace the dishwasher,0ven, carpet,paint ect. Do your self a favor stay away. If I was able to put in 0 I would. read more

Fairfield Properties - Apartments Near Me - Melville, New York

When my daughter moved into the Fairfield Properties in East Islip, she was given two keys. One of them didn't work. She told the super, and he said she had to make a copy of the key that did work. So I did, at my expense. Now, 2 years later, she moved our and returned the original key that worked, and the copy. They withheld $72 from my security deposit because of the "missing key." WHAT NERVE! $72 for a KEY, and one I had to pay for because the one they supplied didn't work. I'd take them to small claims court, but I we don't live in the area. Probably what these thieves are counting on. Further....you can't' call a super; everything is done on a portal. They take forever to make repairs, and when they are finally made, the work is shoddy. Believe it or not, the front door lock was installed upside down. All the appliances are on the low end. And the rents are ridiculously high for the area. BOTTOM LINE; LOOK ELSEWHERE! read more

Do not rent from them. Worst experience I have ever had in my life. Stolen security, tried to bill for extra month on & tried to charge for upgrades they made AFTER I vacated. Leasing agent would fudge paperwork to charge more than contracted and add fees on a whim. Was denied speaking to a higher up, wouldn't even give a name. The right hand doesn't know what the left hand is doing. These people are inept, dishonest and hostile. And they charge way too much, will increase rent and fees every year and sue you for costs if you try to take them to court. Stay far away. read more

We had three interviews lined up to see various apartments to rent across Stony Brook. For apartment 1, the Fairfield agent ghosted us and didn't meet us. We were left stranded to watch construction workers for an hour while we were led on that the agent was "on their way" but they never came. At one point we tried to see the hallway outside the apartment and it smelled awful. For apartment 2, close by, the agent who greeted us began to yell at us for complaining about her colleague who ghosted us. Once she simmered down she showed us a downstairs apartment which smelled and looked awful. The floor was peeling off and she announced it was just redone. When we asked where we could store bikes, she announced "outside but make sure to lock them" hitch I can only imagine was alluding to a lot of theft. She also showed us an apartment upstairs which had the same rotten odor and peeling floor. She gave us a tour of the balcony upstairs which she said "had a great view" of a huge pole and electrical wires. For apartment 3, we waited for 20 minutes as the new agent was again late. We honestly didn't even want to see it because the hill and outer area was covered in trash, but she unfortunately came peeling in at the last minute. This apartment was the best of the three, except we kept getting glared at by a neighbor chain smoking cigarettes by the dumpster and another man revving his motorcycle for what seemed to be an hour. read more

my upstairs neighbors fight like DV almost everyday. they stomp they throw stuff in the floor. they play catch and fetch with their dog at 3am. the tvs on so loud that even with my ac and tv i can hear them clear as day upstairs. These people are not well. I have emailed more than 10 times..ive called. I have contacted the leasing agent. I have also went to try and talk in person. Not one email call or message has been responded to. Ipay 2400 a month and get no peace. this "property management" is non existent. Its a joke. they told me if any problems they would move me no problem. lies lies and more lies. read more

Try welfair apartments. underneath us someone lit a mini fire, car was vandalized, people selling drugs.. and this was a better set of welfare field luxury apartments. Don't do it. Wanted to leave a couple of months early and they wouldn't let us. Horrible leasing department. read more

Horrible business management. They have no problem redoing the inside of my apartment building. But can't not for 6 months fix our washing machine. Even after countless attempts of contacting the company and laundry company. 1 washer is only available for 16 units of people. Now the other washing machine floods and doesn't work properly. Yet, they have the funds to redo the floor and wallpaper. Spend your money somewhere else, they don't care about you here. Thanks for making my life during this pandemic extremely difficult. Also thanks for making the laundry room smell like a permanent swamp. read more

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Never rent from a Fairfield property! I lived at Creekside for 2 years... what an experience. The apartment was constantly filled with insects (spiders, crickets, flies, etc)... this all came from an area where the window was separating from the wall. This also caused the apartments temperature to be horribly regulated. Maintenance requests were received and never acted on. The buildings washer/dryers never functioned and the laundry area was always littered with cockroaches and cigarette butts. We had to take our laundry to a nearby laundromat because the conditions were horrible. Parking was abysmal and the property was frequently littered with trash and dog poop. Police and EMS were always there for fights and domestic issues -- my SO always expressed how unsafe she felt. Oh, and they just bumped rent up... again. Now a 1 bed/1 bath is over $2k/mo with nothing to show for it. Oh, and if you want your security deposit back, forget about it -- you have to fight tooth and nail to get it back. Avoid this place like the plague. read more

We rent at the Fairfield Tudor in Auburndale. Absolutely awful. One month of living here - no cooking gas, drain fly infestation, leaks, water damage, mold and zero concern or communication from management. STAY FAR AWAY. read more

I have been a resident at Fairfield Properties in Bayport, NY for about 4 years, prior to them it was Home Properties, better Landlord, I should stress this fact, and I decided to move from a 1 bedroom apartment to a 2 bedroom one. Bad decision. The first and big issue I have with the management office, is that they allow 2 female residents at the third court to park illegally on the NO PARKING ZONE Area, which clearly impedes the flow of traffic for any resident or delivery vehicle to make a proper turn. After several pictures, e-mails, calls to the local authorities, it seems that my screams are going to deaf ears. Back in June, there was a fire on the same court, reading the messages from one resident, she clearly saw a vehicle, most likely from the same resident, that made it difficult for the emergency vehicles to make the same turn to reach the affected apartments. I suffer from a pre-existing medical condition, and I do not need for these two imbeciles to continue to park wherever they want in the event of a medical emergency. For the money I pay in rent, I should feel safe and secure, knowing that not only for myself or family but for the rest of the residents who are being clearly affected by this issue, not to be affected by this two idiots ! I regret moving in the first place, now I am married to this place for quite some time !!!!! If you are looking to rent, please go to another competitor. Which I am sure that they have proper parking for all the residents and advise them which are the NO PARKING ZONES. Thank you. LD read more

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Update with photos. You don't get to see your apartment until move-in day when you get your keys, and they show you a beautiful renovated space on your tour which is horrifically misleading. See photos for examples of what Fairfield deems"luxury living". In addition, there was a literal explosion outside our building a week before we moved out. Monstrous boom, ground shaking, no power for almost 15 hours. Turns out the electrical grid exploded. Two months prior it went out (sans explosion) and a week after we moved it went out again. So don't expect to have power in any consistent fashion. It tends to do this most during heat or cold warnings. We've been gone for less than a week and already they took our deposit (no surprise, they never return deposits no matter what) AND charged us an extra month rent (that's over $3000 for those keeping score) even though we moved out at the expiration of our lease. Apparently they just feel like charging rent for the rest of your life, and won't answer phone calls or emails to inquire either. read more

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It's okay They suck when you want to change complex they charge you 1200.00 in fees , take my advice go some where else to rent ! They are money hungry! read more

I do not recommend renting an apartment from Fairfield Station, especially at the Deer Park Fairfield Station location. For over two years they have had an issue with humid air blowing in the apartments. They said it's a boiler broken and being fixed. The hot air creating mold and mildew I'm the apartment where I have my kids. I've been trying to get them to come and fix it and each time you speak to them, they tell you they will come back in a few days. Again no one has come. My lawyer has come to take pictures and. I've told them I'm not paying them any additional rent until the entire house has been cleaned. I am preparing to file a lawsuit against them for negligence. Rent at your own risk. read more

Would give zero stars if possible. Lived at one of their properties for over 20 years. They over-promise & under-deliver. Many times they just lie. They don't take responsibility for anything. They take advantage of people, especially low-income, minorities & disabled. When there was a fire, four families lost everything. Two relocated to the other side of the building & Fairfield raised their rent. In addition to being heartless, they don't enforce any rules concerning residents well-being- especially about noise. And you hear EVERYTHING. Music, TV, flushing the toilet, alarms going off, phone ringing, conversation, fights, people having sex, even cats walking across the floor. There's no privacy upstairs & no peace downstairs. Then, after you've been to hell & back a few times and get lucky enough to be released from this prison, they try to keep your deposit. ILLEGALLY. And no one cares. Their team of lawyers will wear you down. I wouldn't recommend this place to my worst enemy. read more

Fairfield Properties - FF allowed BBQ's on the deck and this happened. - Apartments Near Me - Melville, New York

Absolutely the worst company you can rent from. They are professional thieves and scam artists. At one point I tried to transfer from one Fairfield Property to another. The leasing agent tried to pull a bait and swtich where she shown me one apartment but on move in day the keys were to a totally different apartment than what we agreed upon. Also they are very unhelpful and unresponsive if you have any issues while living there. The upper management condones the stealing and swindling of thier tenents. They are liars and dishonest. I finally moved out and they refuse to return my deposit even though the place was left in absolutely great shape. Stay far away unless you enjoy being ripped off. read more

I wish I could give 0 stars. This is a management company that does not manage. It is impossible to speak to anyone with any authority and if/when they do respond weeks later, it is unhelpful at best. Laura Lavery is constantly "in the field", but never seems to be handling the issues at Suburbia Gardens in West Babylon. When I moved in, the lady across the hall from me basically used her apartment as a crack den and the people above me have been hoarding and letting their cats urinate and defecate everywhere. The smell from that place makes me want to sleep in an NYC subway station for fresh air. There have been dozens of maggot covered garbage bags removed and they have caused us to have fruit flies for 6 months. Fairfield should be ashamed of themselves, but they obviously do not care about their tenants as long as they make money. read more

This is the worst company I have ever dealt with. I moved from Florida back to Long Island in June, and started looking at apartments in March. I reached out to Fairfield, since they pretty much own every apartment complex in Long Island (not a good thing). I met Celeste and she showed me a few places. I ended up signing a lease for an apartment in Massapequa for June1st, and thought it was a done deal. Apparently, signing a 30 page (and notorized) lease, and sending a check for $3500 to secure the apartment, doesn't mean squat to them. Got a text in April from Celeste, that simply stated, "Apt won't be ready by June !st so we'll change your move in date to July 1st. Wow! Really? So the lease doesn't mean jack. BTW, it gets worse! In May, I texted Celeste since I still hadn't received the updated lease with the new move in date of July 1st, she said I would get an email on Monday, great. Instead of that I got a text from Celeste saying "The apartment wouldn't be ready for July or anytime soon, and that I could just cancel or call someone else to find a different apartment, but they really have no vacancies so good luck, because I'm (Celeste) on vacation until the 26th of May." I asked if Fairfield intended to do anything to compensate me for this huge inconvenience, and she said "It's a big company, so No." I spent the next two weeks scrambling to find a new place to live and found out that as useless as Celeste is at Fairfield, she may also be the most competent. That's not saying a lot, trust me. Right now I am still waiting for my money back, and it's been a nightmare. I canceled my lease with them in May, and a month later I may finally have an answer, after dozens of calls and everyone claiming they will investigate this, and then never hear from them again. I will never deal with this company ever again. Stay away! read more

SMITH TOWN PROPERTIES A.k.A ( Fairfield )Oh If I could give this place negative stars would be an understatement I lived here about for about 3 years so illl get to the point the place isn't even worth half the rent they charge and don't be fooled by that 1k deposit deal ( they make you think you're getting they got me it's ok ) they don't plan on ever getting it back to you or at least with out a fight even if you're a saint while you live there and when you try some automated answer machines will be waiting to discourage you from trying.. any way on the first day the place was filthy having to spend the first day cleaning to the point I even had to call the super ( these clowns are amazing Tom the head will walk in your place with his dirty shoes no problem and yes they go in your place when you're NOT EVEN HOME you wouldn't believe a property is trusted to these nonsense humans ) any way on the first day the windows wouldn't open from all the over paint, cracked floors , filthy tub and all for just for 2k plus smfh.. but after you sign that contract they got you by the balls ( THINK BEFORE YOU SIGN, CHECK THE PLACE IF YOU WANT TO MAKE THIS HORRIBLE DECISION TO LIVE AT FAIRFIELD) it's ran by a bank ( Smithtown properties ) they really don't care about you at All .. Covid proved that when they raised the rent to all tenants and never cleaned a knob or sanitizing a hall or the common areas TOOK about 2 months before anyone showed up ) .. I'll focus on what they don't do .. the laundry room is a joke it's filthy and the tenants are disgusting leaving a place that never gets cleaned for your use, snow cleaning happens the day after the snow storm good luck to the poor elderly that get stuck in their apartments cause I promise you that if you don't have a shovel you don't come out,period..OH and good luck getting an answer when you call lol , the place is falling apart the sewer is pumped twice a month that wonderful smell doesn't just leave you or your place and if you have any issues don't worry they'll be fixed when you leave LITERALLY they don't fix anything or they'll tell you when you're at work ,, aside of dealing with some tenants that maybe not to your taste in 3 years there were two deaths and those places were rented almost right away after Some cleaning to the next willing customer( I'm sure they were told In detail or they waited for the death smell to be gone by then and NO I'm NOT LYING ) I'm sure those things weren't disclosed by the management, they are so welcoming at first BEFORE YOU SIGN but after you do sign these people should all be sued for what they call work..although it was a choice to stay here ( will forever hate my self for it ) I will remember this Feral cat INFESTED place ( yes the basements are filled with critters you'll hear right when you go to bed ) or that bursting pipe that will wake you up from a sound sleep in the middle of the night ..although you pay electric you don't control your heat in some areas you may be able to but don't worry when the constant power outages will keep you in your toes..so much more to say about this place no grudges I finally got to leave this shit hole and upgrade.. DONT DO IT TO YOUR SELF pay a realtor and when you have an issue you'll have a face to get answers from not a bunch of people that never intended to help you EVER or even cared read more

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Renters beware, I currently reside at Fair Field Property at Brook Avenue in Bayshore. I just have to say they charge 3,000 a month for a two bedroom. which by the way anytime they fix something it looks like patch jobs. My bathroom tub keeps getting mold even though I vigorously clean every week. I'm not sure if it's the barely working vent or not. The tub water takes a while to go down and as you shower starts to build up.We were told coming in that the old tub and old tiles we would have to replace at our own expense. Which was fine until the mold showed up. The grounds have cigarette buds all over, the laundry you pay for with a card, which by the way opens and closes as the manager sees fit. we found out the hard way when he locked our laundry in overnight. The tenants are not the norm. The first month we stayed here our car was severely damaged, due to gang related retaliation, that according to long term tenants happened 3 times before. Fairfield refuses to do anything about and took no responsibility for it. Another issue is there are no surveillance on proper even though they state there is. I do have more issues but the list is too long. Stay away from Fairfield Property if you can!! read more

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This company is a scam. I was approved for an apartment and was emailed a 15 page lease, all of which was fine print. I reviewed it with my lawyer and he said more than half the sections were not legally enforceable and others were absolutely ridiculous to put in a residential lease. When I asked the leasing manager to remove the illegal sections, he told me take it or leave it. This company prays on people and assumes they don't understand their rights as a tenant. Also, they were found guilty by the NY attorney general last year for breaking tenant protection regulations. RUN! There are better options out there. read more

Unfinished Apartment, Ceilings and walls have screws coming out, There's cracks in the walls and ceilings, The paint is unfinished in the room and kitchen, The cork is all worn out and unprofessional, When you need something fixed it can take days or weeks, the carpet was used before, It could be better...compared to some other places that seem to offer more.. read more

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My mother in law lived in a Fairfield property for three years in Lynbrook which we visited often. I am posting this review mainly on behalf her but also because we had to help her so often because of their incompetent management. She spent three years freezing during the winters because of poor heat. Interaction with property management was terrible, she could barely get a hold of them and when we did (all of us because we all tried reaching out for her too) we were met with attitude. The icing on the cake was when she moved out, and they took about 4 months to send the deposit back to her. Which I am pretty sure is illegal. My mother in law needed the money for her new place - Fairfield kept dodging our calls and making excuses about the delay. I wonder if she would have even gotten it back if we hadn't called so many times. No expert here but it feels like they are having money trouble. Oh and they took a $100 "real estate tax" out of the deposit which we have never heard of and none of us have ever been charged before. My mother in law is in a new apartment complex now and is so much happier, the management company is infinitely better. Stay far away from any property with the Fairfield label. read more

I moved in in November and the apartment was all updated new and modern. I had a few things that needed to be checked. Maintenance was here right away and took care of everything Dawn the leasing manager was amazing so so far so good. read more

We have the same issue with security deposit after 6 months (as of this writing) and still waiting. Weekly calls, emails, did not work. I will try this: https://ag.ny.gov/consumer-frauds/housing-issues "Rent Security Deposits: The Office of New York State Attorney General offers, as an alternative to filing a lawsuit, a mediation service to assist tenants in recovering rent security deposits and interest. To access the Office's mediation service, simply file a rent security complaint form with the Office of the New York State Attorney General, Bureau of Consumer Frauds and Protection at 28 Liberty Street, 15th Floor, New York, NY 10005." read more

My fiance and I were looking at all these 1 bedroom apartments after selling our house in Massapequa because all our kids graduated college or are in .We wanted to down size from our 5 bedroom into something smaller we were not having any luck. So a friend of ours told us to call Celeste Jinks from Fairfield properties bc we only had 1 week till closing on our home and it was starting to not look good as apt.wise.So we contacted Celeste and she was absolutely wonderful she was funny,professional, and most of caring about our dilemma and most of all she calmed down my fiance who ready for a break down. So she did our credit check and background within 12 hrs and she got us into a beautiful 1 bedroom apartment. If I could give her a hundred I would refer Celeste to all my friends and family. GREAT JOB read more

Where do I begin? Moved into an apartment in 2009. It was decent. However, throughout the years they've become greedy and fail to fix anything. Every year, before lease renewal, they claim how the cost of living went up via letter, meanwhile, you can't get parking on site. People park on the lawn, fire zones, behind Best Market, and in PBMC parking lot. I work full time and from there I'm a student at SCCC and I get home late due to my evening courses, and I can't get a park. I have to park at the hospital and walk to my apartment in the dark at 930pm at night with my 5 year old son, because I can't get a park where I pay $1760/month. People have been getting fines and issued towing warnings. Property management never calls me back regarding my concerns. Avoid 1355 Roanoke Ave, Riverhead at ALL costs. read more

Fairfield Properties - Apartments Near Me - Melville, New York

Fairfield Properties pays little attention to the residents of its management properties - they are prone to sending threatening letters to only one side in neighbor-to-neighbor disputes. Stay away from Fairfield - they put unqualified people in positions of power. read more

Horrible company. They do nothing to help resolve issues you have, don't take responsibility for anything and just take your money. Avoid living at any Fairfield Property if you can! read more

I lived in Fairfield at Bohemia for one year and it was by far my worst experience ever!! None of my maintenance issues were resolved. They ignored all my concerns regarding broken kitchen appliances, broken locks, holes all around the kitchen which allowed bugs to come in the apartment. I was fed up with having roaches, spiders, snails, and so forth in my apartment, so I left. Although I returned the apartment nice and clean, they sent me a letter 3 months later saying that my security deposit won't be refunded and I am to be charged an additional amount due to the alleged damage to the carpet!! When I moved in the apartment the carpet was in the same condition as when I returned it in compliance with the lease. Although I had been told when I signed the lease that I would have new carpeting, I was disappointed when I moved in to see that it was not new. Obviously, everything gets aged over time and usually carpets need to be changed every 3-5 years. I returned the carpet in the original condition, except for normal wear and tear. This company is illegitimacy charging me for damages caused by other people who lived there before me. There was no need to remove and replace the carpet, and in the worst case they could only charge me for steam cleaning (12 cents per square foot) as specified in the damage list attached to the lease agreement. More surprisingly, even though I had provided them with my new address to receive my security deposit, the statement letter was first sent to my previous address at Fairfield! This is just another example of their poor customer service and management that caused significant delay in the process. Do yourself a favor and avoid this company! read more

I wish I could give negative stars. Fairfield properties is probably one of the most miss managed, Ineffectual, Incompetent, Disrespectful, With a major emphasis on lack of customer service. They nickel and dime you for every service, They mail you fines that aren't even warranted, And when you finally move out of there because you've had enough of their nonsense And bullshit. They can't even get the paperwork right, Nor do they realise that the property wasn't sold and they still send you bills regardless of whether you still own it or not. My advice is to steer clear of this company and any property They own. All you will get is grief, heartache, lack of respect, And they will constantly try their best to crowbar all the money they can away from you. read more

Fairfield Properties is by far the worst management company I have ever had the misfortune of encountering. They charged us for a year of a parking spot that we had surrendered via email, text, and phone messages with management, then it took almost another year to get them to remove these charges from our bills. I called the office and our property manager, David Ford, more than ten times attempting to resolve the issue without success. I left messages as instructed, sent emails as instructed, sent certified letters as instructed, all to no avail. Only when I mentioned that I had spoken with a lawyer and would be filing a civil case to resolve the issue did I make any progress. In midst of this, our electronic heating units were knocked out by a power surge and stopped working throughout the entire winter of 2020. Again, we called the property management nearly every week as our apartment was often forty degrees in the mornings. They never did anything to fix it. That we continued to pay rent for an apartment without heat in the winter was outrageous, but it was clear that Fairfield Properties is in the business of collecting rent, not managing properties. This is a malicious, predatory company. If you are considering moving into one of their building - DON'T. If you are unfortunate enough to live in a building they've bought (even if you love it, as we did) - move out ASAP. It's that simple. read more

The management team all around is disrespectful, unorganized and lack major customer service skills. I have asked for my door to be fixed for 4 months now and have heard nothing back from Krystal Lambert in over a month regarding the charges and what is required. On top of that I have been told that I'm order for my entry door to be fixed I was going to have to pay up front instead of it being billed to my account. When I have contacted Krystal she has not returned any of my calls or emails since September 6th. The customer service and urgency is disgusting and outrageous especially with the amount of money is cost to live in Fairfield. Speaking to maintenance I am constantly given the run around that they lack a connection between themselves and corporate and they do not know anything. Stacey who works in maintenance has even told me this is not her problem and has nothing to do with her. When speaking to billing regarding any issues you are constantly meet with nothing but rudeness and threats. Erica in billing has done nothing but threaten to evict me from my apartment as well as disregard any request I have made to speak to a supervisor. When I called this morning she advised her supervisor was away from her desk and when I asked to be called back she transferred me to a voicemail without letting me know who I was going to be speaking to or leaving a message with. My experience with Fairfield has been nothing but horrible I'm the last few months. The only person that has attempted to help me is the super Tom who is pleasant and respectful. Otherwise all of the women I have dealt with are disgusting and outright rude. read more

I currently live at a Fairfield. Moved in a year ago through a sublease then signed my own lease. 2.5 months into my own lease, my statement said I owed an extra $900 a month. I called and they "lost" my lease. Thank god we keep all documents, because who loses a lease via email that they responded to. Fast forward now we're in august. My ac stops working. The night before they come to Maintence it, we open it up to try and clean it because it was 90 degrees and we have two bulldogs. IT WAS COVERED IN MOLD. Not just a little mold. But the entire ac is covered in BLACK MOLD that has been confirmed by my own hvac guy. Fairfield's hvac said we needed to replace the entire thing. No problem. Later that day the ticket was submitted as finished. The residential manager lied and said the ac was great and residents fixed it. 3 weeks later I'm still fighting this. I have asthma caused from having COVID twice. My pulmonologist is now involved trying to get them to replace this. This is the worst company I have ever dealt with. I was told they aren't allowed to say mold only "moisture". Photos don't even do justice with how bad it actually is. Still in summer and we are scared to use our ac because of my asthma that has kept me in the pulmonologist once a month since January and we can't get it under control. Wonder why. read more

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