Wonderful friendly welcoming FD staff! Place was so clean too! They offer complimentary breakfast…read morewhich was delicious along with a social hour with free food and drinks The only thing I think is that for a hotel that size they need more than 2 elevators. They're often crowded. However, knowing this I would absolutely stay again!!

Drury Inn is my usual favorite hotel to stay at whenever I get the chance. This will tell has a lot…read moreof great options to do in walking distance which is my biggest thing when booking a hotel. Staff here was absolutely friendly upon checking in and throughout the rest of our visit . The rooms were very modern, cozy, and full of great amenities. There's plenty of parking as well with easy access to the highway nearby. The one thing that always the points me about Drury Inn is that their breakfast selection is not the best. Overall, my visit here was still good none the less.

I was having a great stay a week or so ago but while i was eating my breakfast the heavily…read moreintoxicated breakfast guy, Matt i think it was, came over and kept talking to me. i tried to keep it pleasant but he was unsteady, sleepy looking and smelled of booze. i also heard someone say when i was throwing my trash away that he was asleep or even passed out in the kitchen. I don't know who is letting this man stay working here but it is inappropriate and unprofessional to not only bother someone while they try to eat a bit of food before their flight but also to do so drunk. if i come back and he's still there I'm not going to eat breakfast at the hotel ill grab mcdonalds or something.

room i get checked in is dirty and they move me and my kid t a room that has mold smeel in vennts…read morethen th break fest men was smelly too!!!!!!!! he talk too much very very annoying. cold ass food wasn't evn cooked right if he stop talking long nouf hed get good at cookin!!! do better

The hotel is in a convenient location. Not far from places to eat and the hospital. The rooms are…read morecomfortable and clean. We did experience a problem with the AC unit but they fixed the situation by moving us to another room once we told the front desk. So, they were very accommodating. Recommend getting a room at the back of the hotel because it faces a nice pond, which also has a walk path and benches. The staff was friendly, especially the folks serving breakfast. The breakfast itself was ok with standard hotel choices. We didn't try the lunch or dinner but the menu options looked good.

I have to say that I'm surprised to see the complaints here…read more I travel hundreds of days each year - have been a Hilton Gold or Diamond for a decade now. I had a great stay. In fact, this hotel will be my "go to" when I come to turn (3-4 times each year) to teach. Really convenient location. My room was comfortable and quiet. Everything worked - both in my room and the small gym which was very much appreciated. Not just cardio equipment but some weights too. Plenty of parking. Pool. Friendly staff.

Very nice hotel with great accommodations. Pool is ok and the WiFi is free. The rooms are nicely…read morefurnished with great TVs and comfy beds. The workout room is great and hardly gets used which is fine for people like me.

Absolute trash. The rooms smell, EVERYTHING is damp, the breakfast was low grade dog food other…read morethan the sausages. The pool is green, the common area first floor windows have not seen soap since 1997 and we are leaving this dump and paying for another hotel even though we paid already and they won't refund the 2nd night. Empty liquor bottles all over the patio. Stay here if you already have hepatitis so you're not concerned.

The TownePlace Suites is a five year old Marriott property in O'Fallon IL. Great location with…read moreplenty of dining options within walking distance. This was my first time staying at a Towneplace. Reminded me a lot of a Residence Inn, with a kitchenette and free breakfast. We found our room to be clean and everything worked fine. The mattress was a tad hard and the pillows could have been better. As a Titanium Elite Lifetime member, I received a gift at checkin and my name on the welcome board recognizing my Bonvoy status. A nice touch. Probably the oddest thing that happened is when a strong storm blew thru on Saturday night and rainwater was blowing in around the windows. When we called the front desk, they told us they had towels to soak up the water. Given the lack of upscale features, I was surprised that my room cost $338 (including tax) for two queen size beds

I stay at this hotel about once a month for work, and I cannot say enough about how wonderful it…read moreis! The property is still fairly new, and the rooms and amenities are top-notch. The staff is always friendly, and having a kitchen for multi-night stays is an absolute must for me. During my most recent visit, I accidentally left behind a special item that had just been gifted to me. I realized it after arriving at the airport and immediately contacted the front desk. The staff member went above and beyond--she personally retrieved my item and made the process incredibly easy. I sent a prepaid postage label, and today I received my item back. This level of service is exceptional, and it's why there's nowhere else I'd rather stay for my work trips. Thank you for continuing to exceed my expectations!

Let me cover the things I liked. The welcome by Estefany was outstanding. She was very friendly and…read morepromptly delivered my keys. The room was cozy and the place was relatively quiet with a room on the top floor near the end of the hall. While a little outdated, everything worked and the room was clean. What I didn't like is the bed was not very comfortable so I didn't rest very well during the night. The covers were also pretty thin. The breakfast was quite lacking. I could understand if I went at the end, but it was about halfway through the posted time. So what they do they are doing right. The price point was great for a 10 hour stop. But there are some things that if they were improved would make the stay even better.

Check in was no problem. The lady was friendly and efficient…read more We had plumbing problems within 20 minutes. The state or the carpet and siding told me that this was a continual problem. All the carpets are old and stained. The bedding covers are old and stained. The room decor is outdated and dingy. Shower rooms are tiny The free breakfast was simple but the selection was adequate. Waffles, bread , bananas and yogurt. Coffee tasted really bad but aside from that it was ok. Fly problem throughout the property. The man doing room service has no wheeling trash to collect so has to go in each room then down the hallway to a midway exit and put the trash outside. Back and forward. What a waste of time and energy! Also the trash piles up there for hours which is probably part of the fly problem. There was a power outage. Not their fault but no communication, no backup system. This place has friendly staff but it's lacking some common sense solutions and much of the place needs to be ripped up and replaced.

We stayed 21-23Aug in a king room, which we booked about a month in advance. Check in was fast &…read moreeasy, with room location on the top floor at the end of the hall (by our preference). The room was clean & inviting. The colors neutral. Water temp & pressure would up to par. No drainage/ flushing issues. Towels weren't huge & plush but they were larger & thicker than many. The temperature control is motion activated. A lovely idea in thought but, in practicality, not so much. It would shut off while we were asleep & it would get hot. We would wake up & move, then it would come back on & cool off. I'd like to see the carpet go away & soft close toilet lids addes - otherwise, it was a-ok. Breakfast had what seems to be the standard: bacon or sausage, biscuits & gravy, eggs, make your own waffles - with the added touches of fresh baked cinnamon rolls, as well as fresh ground coffee - with the machine grinding for each cup. Unlike the many unattended Breakfast rooms of late, there were 2 staff working the room here. That meant fresh foods were well-stocked & everything was spotless.

I don't know what's been happening to the Holiday Inns lately, but the paint jobs the only I've…read moreseen that's change. This goes with the saying, "Don't judge a book by its cover." PROS: - Best part is the conscience of its location due to several surrounding establishments: Target, Dollar Store, Ross, and more. - Complimentary breakfast - 24 hrs access to indoor fitness center (small, but it has all your all the essentials) and there's an inside heated Pool. - Pullout bed-sofa - 24 hrs indoor Grab-n-Go store with several pay options. - Plenty of parking space CONS: - Near a freeway/highway so you feel and hear the zooming traffic. - Doors aren't sealed with sound proof material so you can hear everything outside (especially if your first floor, we were near the front so I heard everyone going, BS'n, and accounted their misfortune of credit card issues or not being booked) So ensure you get to choose your room versus luck of the draw if you go thru a discount from Priceline. - ICE machine is in the pool area (why?!) awkward walking into a couple getting romantic with one another bc I need some ice. Believe me it's located in the rear so the walk was very awkward. - Small gym, tighter than usual and no sanitary equipment or at least not present when I was here. - Not much handicap parking. I don't get Diamond Member Parking for this location, if you had a massive building and a parking garage then I would understand because of how much more rooms you'd have, but for this. Why not just make those Handicap? - Pull-Out Sofa bed is great, but time for an upgrade bc that is very uncomfortable. - Beds were solid and firm, but YOUR PILLOWS WERE THE WORSE. They may look soft and comfy but they SINK FLAT! TIME TO UPGRADE! - So many damn light switches and locations for them. Had to switch multiple for what area I needed light and played a game to just figure out what shut off and turned on what. L - Prices in your convenient store were crazy pricey. - Tour prices nightly sucks, especially with what you offer. But I get it, so any complimentary is your way of saying you're still paying for it just during your stay.

We stayed at the Sleep Inn during an issue at our home affecting our water lines. We had a very…read morepleasant stay here. The first night we stayed in a standard king bed room on the third floor. Our room was very clean and stocked with everything we needed. The bed was actually more comfortable than the bed we have at home. The bathroom was small but the shower had excellent water pressure and heat. The rooms also have their own heaters so we were able to easily control the temperature of our room. The second night we stayed in the whirlpool room on the third floor. Most things were the same as the other room however the room was much larger and the bathroom was as well. The whirlpool tub was massive and made for an incredible bath *and* shower. However, the heater in room 300 wasn't properly working so most our time in that room was very chilly. All the staff was very kind to us. The complementary breakfast isn't perfect but it was a great thing to wake up to nonetheless. They had eggs and sausage, though not the best taste (reminiscent of frozen microwave items) but they also had fresh yogurt cups, cereals, waffles, fresh fruit, bagels, mini pastries, coffee, tea, apple juice, orange juice, etc. There's enough to offer something for everyone, in my opinion. The WIFI is also pretty darn good for a hotel. Both my boyfriend and I were playing MMOs (massive multiplayer online games) simultaneously on our laptops with no lag whatsoever. We didn't check out the pool nor the fitness room during our stay.

We only came here because it was less than a mile from my in-laws and this is the place that they…read morerecommended we stay. I assume they recommended it it due to their close proximity and not due to them ever actually sleeping in this place. My first room that they gave us stunk maybe cigars or weed or I'm not sure but definitely something that somebody was smoking. It was unbearable. I went down to the front desk and they immediately changed our room, but I was already running late to begin with, so this was not a welcome detour. We have to meet up with the in-laws for dinner and then we came back here probably around 10 o'clock at night after dinner and there was a policeman out front walking in the building and several people behind the building and more people just sitting on the couch in the waiting area as if they were waiting for a ride, maybe? Even with our new room that had a very musty smell. They offer a breakfast but the orange juice machine was broken and I wasn't really hungry so I'm not sure what kind of food they had. It's a type of room to stay in that you would expect to pay $49. The fact that they charge over 100 is probably because it was so close to my in-laws. But after this experience I've searched on my own and there's plenty of other nicer hotels in the area. They had a very small conditioner and soap, but they had no shampoo. And I actually opted to not shower rather than use their shower or towel towels. In my opinion, it was that bad. The air conditioner worked, and the bed was somewhat comfortable

1st stay ~ awesome check-in experience from the lone young man behind the counter. Shared local…read morerecs, parking security assurance, great personality for hospitality. 2nd stay ~ on the return trip back, decided to stay here again. Not the same experience. Apathetic attitude from the lady, painfully gave one restaurant rec, no welcoming personality. IHG inconsistency.

Hotel staff were very friendly and a very convenient location. Unfortunately the hotel is not up to…read moreany cleanliness standard. There is a very distinct odor in the room, there were plug-ins in the room, but no fragrance in them. Not sure if they were left over from a previous guest. Furniture very worn and taped together . Public area carpeting extremely stained