Nice rooms, friendly and attentive staff, breakfast and happy-hour gratis service, super neat pool,…read moreand dog-friendly makes this one of our favorite hotels in recent memory. Our room has a separated king-size bed room, hallway with bar area opposite the bathroom, and a sitting area with tv, sleeper couch, and desk. The pool is indoor/outdoor, separated by a glass wall that descends to the water level where swimmers can duck under to change locations. There's also a jetted hot tub, and a decent workout room (2 treadmills, 2 elliptical, 2 stationary bike, weight rack, bench, and yoga mats). Breakfast is included which usually consisted of eggs, sausage patty, roasted potatoes, biscuits, and gravy. There also yogurt, toast/bagels/pastry, 2 waffle makers, oatmeal with toppings, coffee, and more. In the early evening, there is a small buffet and drink tickets for 3 adult drinks, a soda fountain, etc. Food usually was hotdogs, taco bar or bbq. The staff is very friendly. We had a guest care person sit with us for one game of rummy before food service started. Throughout any food service, staff would walk around and ensure you were happy and warm you of service ending soon. We appreciated the friendliness and positivity.

Drury Inn is my usual favorite hotel to stay at whenever I get the chance. This will tell has a lot…read moreof great options to do in walking distance which is my biggest thing when booking a hotel. Staff here was absolutely friendly upon checking in and throughout the rest of our visit . The rooms were very modern, cozy, and full of great amenities. There's plenty of parking as well with easy access to the highway nearby. The one thing that always the points me about Drury Inn is that their breakfast selection is not the best. Overall, my visit here was still good none the less.

I was having a great stay a week or so ago but while i was eating my breakfast the heavily…read moreintoxicated breakfast guy, Matt i think it was, came over and kept talking to me. i tried to keep it pleasant but he was unsteady, sleepy looking and smelled of booze. i also heard someone say when i was throwing my trash away that he was asleep or even passed out in the kitchen. I don't know who is letting this man stay working here but it is inappropriate and unprofessional to not only bother someone while they try to eat a bit of food before their flight but also to do so drunk. if i come back and he's still there I'm not going to eat breakfast at the hotel ill grab mcdonalds or something.

room i get checked in is dirty and they move me and my kid t a room that has mold smeel in vennts…read morethen th break fest men was smelly too!!!!!!!! he talk too much very very annoying. cold ass food wasn't evn cooked right if he stop talking long nouf hed get good at cookin!!! do better

The hotel is in a convenient location. Not far from places to eat and the hospital. The rooms are…read morecomfortable and clean. We did experience a problem with the AC unit but they fixed the situation by moving us to another room once we told the front desk. So, they were very accommodating. Recommend getting a room at the back of the hotel because it faces a nice pond, which also has a walk path and benches. The staff was friendly, especially the folks serving breakfast. The breakfast itself was ok with standard hotel choices. We didn't try the lunch or dinner but the menu options looked good.

I have to say that I'm surprised to see the complaints here…read more I travel hundreds of days each year - have been a Hilton Gold or Diamond for a decade now. I had a great stay. In fact, this hotel will be my "go to" when I come to turn (3-4 times each year) to teach. Really convenient location. My room was comfortable and quiet. Everything worked - both in my room and the small gym which was very much appreciated. Not just cardio equipment but some weights too. Plenty of parking. Pool. Friendly staff.

Do NOT stay here! FILTH AND DISGUST from the lobby to the rooms! It's a deserted run-down hotel and…read morenot like other La Quintas that we've stayed at and we left immediately after seeing the room! Filthy room, dead cockroaches under the desk, eye lashes and dog hair all over the carpeted floor, furniture broken and appeared to chewed on by dogs, walls missing paint in numerous places, disgusting bathroom, stained pillows, stained sheets and comforter, and stained window curtains. The entire hotel hasn't been updated or kept-up since it was built. Looked like a ghost-town with one or two things to buy in the entire snack store on the lobby. Lobby furniture was ripped and shredded. I can't even imagine eating there or sleeping there.

We has four occupants with only two towels in the room. We went to the front desk to ask for more…read moretowels and they didn't have any extra towels. Also, the pool was closed. We won't be back.

The TownePlace Suites is a five year old Marriott property in O'Fallon IL. Great location with…read moreplenty of dining options within walking distance. This was my first time staying at a Towneplace. Reminded me a lot of a Residence Inn, with a kitchenette and free breakfast. We found our room to be clean and everything worked fine. The mattress was a tad hard and the pillows could have been better. As a Titanium Elite Lifetime member, I received a gift at checkin and my name on the welcome board recognizing my Bonvoy status. A nice touch. Probably the oddest thing that happened is when a strong storm blew thru on Saturday night and rainwater was blowing in around the windows. When we called the front desk, they told us they had towels to soak up the water. Given the lack of upscale features, I was surprised that my room cost $338 (including tax) for two queen size beds

I stay at this hotel about once a month for work, and I cannot say enough about how wonderful it…read moreis! The property is still fairly new, and the rooms and amenities are top-notch. The staff is always friendly, and having a kitchen for multi-night stays is an absolute must for me. During my most recent visit, I accidentally left behind a special item that had just been gifted to me. I realized it after arriving at the airport and immediately contacted the front desk. The staff member went above and beyond--she personally retrieved my item and made the process incredibly easy. I sent a prepaid postage label, and today I received my item back. This level of service is exceptional, and it's why there's nowhere else I'd rather stay for my work trips. Thank you for continuing to exceed my expectations!

Let me cover the things I liked. The welcome by Estefany was outstanding. She was very friendly and…read morepromptly delivered my keys. The room was cozy and the place was relatively quiet with a room on the top floor near the end of the hall. While a little outdated, everything worked and the room was clean. What I didn't like is the bed was not very comfortable so I didn't rest very well during the night. The covers were also pretty thin. The breakfast was quite lacking. I could understand if I went at the end, but it was about halfway through the posted time. So what they do they are doing right. The price point was great for a 10 hour stop. But there are some things that if they were improved would make the stay even better.

Check in was no problem. The lady was friendly and efficient…read more We had plumbing problems within 20 minutes. The state or the carpet and siding told me that this was a continual problem. All the carpets are old and stained. The bedding covers are old and stained. The room decor is outdated and dingy. Shower rooms are tiny The free breakfast was simple but the selection was adequate. Waffles, bread , bananas and yogurt. Coffee tasted really bad but aside from that it was ok. Fly problem throughout the property. The man doing room service has no wheeling trash to collect so has to go in each room then down the hallway to a midway exit and put the trash outside. Back and forward. What a waste of time and energy! Also the trash piles up there for hours which is probably part of the fly problem. There was a power outage. Not their fault but no communication, no backup system. This place has friendly staff but it's lacking some common sense solutions and much of the place needs to be ripped up and replaced.

We stayed 21-23Aug in a king room, which we booked about a month in advance. Check in was fast &…read moreeasy, with room location on the top floor at the end of the hall (by our preference). The room was clean & inviting. The colors neutral. Water temp & pressure would up to par. No drainage/ flushing issues. Towels weren't huge & plush but they were larger & thicker than many. The temperature control is motion activated. A lovely idea in thought but, in practicality, not so much. It would shut off while we were asleep & it would get hot. We would wake up & move, then it would come back on & cool off. I'd like to see the carpet go away & soft close toilet lids addes - otherwise, it was a-ok. Breakfast had what seems to be the standard: bacon or sausage, biscuits & gravy, eggs, make your own waffles - with the added touches of fresh baked cinnamon rolls, as well as fresh ground coffee - with the machine grinding for each cup. Unlike the many unattended Breakfast rooms of late, there were 2 staff working the room here. That meant fresh foods were well-stocked & everything was spotless.

I don't know what's been happening to the Holiday Inns lately, but the paint jobs the only I've…read moreseen that's change. This goes with the saying, "Don't judge a book by its cover." PROS: - Best part is the conscience of its location due to several surrounding establishments: Target, Dollar Store, Ross, and more. - Complimentary breakfast - 24 hrs access to indoor fitness center (small, but it has all your all the essentials) and there's an inside heated Pool. - Pullout bed-sofa - 24 hrs indoor Grab-n-Go store with several pay options. - Plenty of parking space CONS: - Near a freeway/highway so you feel and hear the zooming traffic. - Doors aren't sealed with sound proof material so you can hear everything outside (especially if your first floor, we were near the front so I heard everyone going, BS'n, and accounted their misfortune of credit card issues or not being booked) So ensure you get to choose your room versus luck of the draw if you go thru a discount from Priceline. - ICE machine is in the pool area (why?!) awkward walking into a couple getting romantic with one another bc I need some ice. Believe me it's located in the rear so the walk was very awkward. - Small gym, tighter than usual and no sanitary equipment or at least not present when I was here. - Not much handicap parking. I don't get Diamond Member Parking for this location, if you had a massive building and a parking garage then I would understand because of how much more rooms you'd have, but for this. Why not just make those Handicap? - Pull-Out Sofa bed is great, but time for an upgrade bc that is very uncomfortable. - Beds were solid and firm, but YOUR PILLOWS WERE THE WORSE. They may look soft and comfy but they SINK FLAT! TIME TO UPGRADE! - So many damn light switches and locations for them. Had to switch multiple for what area I needed light and played a game to just figure out what shut off and turned on what. L - Prices in your convenient store were crazy pricey. - Tour prices nightly sucks, especially with what you offer. But I get it, so any complimentary is your way of saying you're still paying for it just during your stay.

05/24/25: check in- Exhaust fan does not work in the small water closet that houses the toilet and…read moreshower, the bed pillow are almost non existence (3 on a king size bed and they are barely pillows) very flat. 05/25/25: first morning - no hot water. I called the front desk and the water boiler has gone out.....they stated they are addressing it. I work in property mgmt. so I understand things like this can happen, it will be how it is handled that makes the difference....stay tuned.

They get 1 star for the room being super clean. I was a little worried about the jacuzzi tub but it…read morewas really clean. The lobby smelled like pot, the hallway to our room smelled like pot, and there was a creepy guy that kept sticking his head out the door every time we went by his room. Our room did not smell so that and the jacuzzi is why we stayed. I needed a relaxing break since my dad had died in December and I just wanted to wooosahhh to say the least. The breakfast was mediocre at best we opted for IHOP the second morning we were there. Needless to say. We won't be back

1st stay ~ awesome check-in experience from the lone young man behind the counter. Shared local…read morerecs, parking security assurance, great personality for hospitality. 2nd stay ~ on the return trip back, decided to stay here again. Not the same experience. Apathetic attitude from the lady, painfully gave one restaurant rec, no welcoming personality. IHG inconsistency.

Room smelled horrible! We went to the store and bought air fresheners and it still didn't help…read more Hotel just gave off a yuck vibe. There were no towels in the workout room. We will not stay here again.