Old out dated smelled bad. Room smelled of weed. Loud noisy. There was no complimentary breakfastread more

Customer service was welcoming and I was checked in quickly. The room was clean and had everything…read morenecessary for a night's stay. Finally, check-out was just as easy!

As expected for a Hilton, the service was Great and the rooms were superb…read more We only stayed here for one night.... Maybe 12 hours but the staff was great and the breakfast wonderful. Would definitely stay here again. Rooms were very comfortable

Stayed for Labor Day weekend and was very impressed with this location. The property seems very new…read moreas the decor, rooms, swimming pool and overall appearance were vibrant and new. The carpet and couch cushions and sofa couch had no wear and tear whatsoever. The suite was extremely spacious with plenty of lights, usb outlets and a big screen tv. There was even a nice dividing curtain that could be used to separate the couch/tv area with the beds. There is a full kitchen with a fridge, sink, dishwasher, microwave and the cabinets were well stocked with utensils, plates and bowls. Staff was extremely friendly and helpful. Other reviews about the breakfast here were not exaggerated. Had the best breakfast here as they use real eggs, quality of the meats and other offering were easily a step above what you get elsewhere and there was great variety. Meats included bacon, turkey sausage, vegan sausage and chorizo. There were bagels, biscuits, home fries, different types of bread, oatmeal and make your own waffle station. There were many different sauces and aiolis to use as well. I highly recommend this hotel and will be coming back. It's a short 10 minute drive to downtown Milwaukee and there's plenty of parking.

I stayed at Holiday Inn Milwaukee - Brookfield, an IHG Hotel (just half a mile from I-94) one night…read morewhile passing through Wisconsin on a road trip. I spoke with a nice lady named Mimi when I was a few hours out and she assured me I would have a room when I arrived later in the evening. She reserved a room for me with just my name. When I arrived, Mimi was gone but another nice lady named Aloha was at the desk. She said there was no reserved room for me but that she could accommodate my needs. In fact, she was very kind and attentive; and after working on her computer about 10 minutes, I had my room key card in hand. This is where the issues began. Although everyone I spoke with during my stay was very pleasant and apologetic for the issues, I continued to deal with problems getting into my room (three trips to the front desk, which was quite a walk). Finally the third key card worked to unlock my door. I stayed put in my room after that because I was afraid I'd be locked out again. The room was a nice size and looked clean and neat enough but there was only one trash can so I had to move it to a central location to keep from walking from one end of the room to the other when needed. I did not ask for another one since I was only staying overnight. Furthermore, only one set of outlets near the bed worked. I'm glad I noticed when I plugged in my phone otherwise I would have been very disappointed with a dead device next day. I did notify the front desk about this issue. Also, the weather stripping around the door was missing so I could hear other guests coming and going, coughing and hacking and talking all night. Next morning, I requested a late checkout but the maid still entered my room despite my putting the door hanger out. Not okay! Overall, I'm glad I stayed only one day. I will not be back.

Waited 3 hours for the room to be ready because the staff "called out sick". I feel really bad for…read morethe front desk staff at this place - they have top deal with a lot of mistakes. We requested a daily room clean - never happened. The staff I met were great - but the management and support staff were just missing in action. I don't stay often in a Hilton and this is a prime example why.

The desk receptionist was very nice and friendly! He saw that I was an out of towner and gave my…read morerecommendation as to what to do in the city while visiting. Checking in was also a smooth process and a quick one if I don't say so. The room was clean and spacious like most suites. I didn't have any issues or complaints with anything. The breakfast spread could have been a little better in the morning but I won't complain too much as it was better than nothing at all. I'd definitely stay here again no problem.

I travel for work. Not a little bit, a lot! I am in the field 12 days, home 2 days, rinse, repeat…read more I always stay at Hilton properties when I can. Well I recently changed companies and there was a gap between the last job and this one. Money was tight due to some personal issues that had to do with me leaving the last job and having a gap. I was checking in on a Monday to start work at my new company the following day so I did not have a company card yet. The hotel was booked and paid for by my new employer and my reservation was for 12 days. As I mentioned I'm a loyal Hilton customer and I use the Hilton Honors app. The day before check-in I used the app to select my room. I think this is where the problem started. I had a personal card as my payment method on the app and I think that when I checked in it switched from using the payment method my employer provided and switched it to my personal card, which did not have a large enough balance to cover the 12 days I would be staying. So my check-in did not go through. I calmly tried to explain this issue to the front desk attendant and she was absolutely uncaring, I think her primary concern was that she did not know how to resolve the issue so she just wanted it to go away. She insisted that the only card they had for this reservation was my personal card. I offered to get some info and call some people and stepped aside because there was another woman who needed help. Turns out the other woman was trying to sort out an issue with personal vs corporate payments but hers was a bit different than mine. I tried to step back up when that woman went back to sit in the nearby chairs but the receptionist told me she was still working on that woman's issue. She eventually called a manager and after dealing with the other issue asked about my issue and the solution was simple and something I had politely suggested earlier. The entire time she was uncaring, responded with blank stares and made pretty clear she didn't care if I slept on the street that night. I've been in Homewood Suites several times before. This one is new but it's not well designed. In the king suite there is one table and chairs that are taller than dining table chairs but shorter than bar height chairs. I am using the bags of supplemental blankets as a foot rest so that blood flow isn't being cut off as I sit to do work at the table. Other locations have also had a small work desk with a suitable chair. There is a built-in nightlight at the bathroom sink that can't be turned off. I covered mine with a band-aid. In the shower room and toilet there is a door and a motion sensor light. In the middle of the night it's like a flashbang grenade. I had to put two band-aids on that one. I don't really like the shower but it's a 3/5. The AC is like so many now. It lies. It turns off in the middle of the night. The breakfast is pretty average. There is usually a sausage, then they have had Chicken Tinga or Chorizo and Potatoes. Yukon Gold potatoes and scrambled eggs. Waffles, yogurt, oats, sweet baked goods, bagels. A condiment bar with a green and red salsa, jalapenos. Only one dispenser for regular coffee so it is often empty. Their OJ is in a pitcher and the cups for it are extra small, plus it has a chemical taste. I'm not a fan of hotel breakfast in general and this is no different than most. Oh, the dish washing machine is extra loud, like crazy extra loud. You can also hear every footstep from the room above, so I'd opt for a 4th floor room. Even thought this hotel is new the laundry is coin-op. EDIT: After the owners response I want to say that I have had exceptional experiences with the shuttle drivers. All of them. I should have mentioned that. Also, besides the person I dealt with at check-in I have had positive experiences with the front desk staff. However, the chair issue is too much for me. I will be looking for an alternative when I'm in the area and I will be back often. I need a foot rest and my makeshift solution is not cutting it. I cannot comfortably work at the table because the chairs are too high. I appreciate the response. Thank you!

This is a great affordable and clean hotel. It's super modern. I stayed here with some family in…read moretown for State Fair. Checking in was super easy since we have Hilton rewards. The room we initially selected on the app was unavailable; however, the front desk staff were amazingly sweet and kind in helping us get a new room & digital key situated! There's tons of parking around the building too. I wish I had taken a photo of the boards they had outside the elevator with recommendations on food, shopping, and attractions in the area. It's such a great touch if you're not familiar with Brookfield, Waukesha, Tosa, and Milwaukee. In the lounge/lobby, there's tons of seating options, and most of them have outlets! If you need to get work done or want to play games with family members, it's the perfect space for all of that. The only downside of this hotel is no pool, but the other benefits and accommodations are well beyond worth not having a pool.

Stay in hotels year round for work and have never been rubbed so wrong walking in. Not everyone…read morewants to be arriving at midnight to go to bed much less be faced with attitude when just trying to get a key to the room my mother was already in. Rules? Fine. But maybe while you follow those rules, be a tad bit nicer.

We spent one night here on Friday after a Brewers game this past weekend…read more From 94, you can tell this was going to be a somewhat new, clean hotel. Not 100% familiar with this area but there some new construction built in the form of condos and retail. The staff and bartender that night was friendly and welcoming. The room itself was clean and the shower was suitable. My wife and I would def stay here again!

Katie & Dolores were immensely helpful during a stressful family trip. Canceled flights, late…read morearrivals, cranky youngsters - we had it all. The hotel was still able to get us into VERY comfortable rooms despite all that. Clean and quiet rooms, nice breakfast, nice bar. Colton was super helpful too. Thanks!

Despite staying almost 800 nights at Marriott properties, I've never been compelled to leave a…read morenegative review until now. I have stayed at properties ranging from the oldest Town Place Suites to Ritz-Carlton and everything in between and have never been so disappointed in a room as I was with ours at the Delta in Menomonee Falls. 1. The carpet had actual holes in it. Not small holes, large holes that were right in the middle of the seating area and could not have been overlooked. 2. The shower was stocked with one bottle of shampoo, two bottles of conditioner, and no body wash. We found this out while my daughter was already in the shower, when we just all wanted to get clean and head to bed. 3. Despite booking the room for three people, only two wash cloths were provided. Again, this was discovered when the third person was getting into the shower. 4. The toilet paper holder was missing the little bar to hold the toilet paper so the roll was sitting on the back of the toilet. While this isn't a huge deal, these pieces are like $5 at Menards and this was clearly observed since the toilet paper roll was placed on the toilet instead. It's just not a good look. 5. There was a horrifying splatter stain on the bathroom wall under the mirror. I don't even want to think about what this could be. 6. There were stains on the wall of the entry way by the coat hooks. Again, how this was overlooked and not cleaned is unthinkable. 7. The comforter on one of the beds was yellow and clearly soiled. This was obvious since the sheets that it was sandwiched between weren't covering the long edge of the comforter. This was noticed when going to sleep so the option was to sleep without the blanket. 8. The television wouldn't work. It turned on once but showed only a blank screen. We turned it off to restart it and it wouldn't turn back on. 9. We decided to watch a movie on the iPad instead but the WiFi wouldn't work. 10. The reading lights next to the beds were so hot to the touch they were dangerous. 11. The light over the coffee machine area would turn on but provided no light at all. While some of these things could be overlooked, the entirety of the experience is concerning. These items were so painfully obvious that this is beyond a "mistake" and instead speaks to a staff who willingly chose to ignore the state of the rooms and rent them out to paying customers anyway. It's frankly disrespectful of customers to allow a property in such disrepair to be available. Not only would I never recommend this property to my worst enemy, I would gladly write a review detailing the items above to ensure that anyone looking to book is aware of the state of the rooms and willingness of staff to overlook basic upkeep. Luckily I had other things to do for my birthday and the stay at this property was not the central event as it would have completely ruined my celebration otherwise. It's worth noting that I did email the above to management upon checking out and received no response. I also replied with this feedback to the automated survey and DID receive a reply with an offer to credit 15k points to my bonvoy account, which has not happened to date. I also asked for follow up on why the regular points for my stay appear to be 1/10 what they should be and have yet to receive a response on that.

First time here and it was nice. Room was clean, have a bar and restaurant inside, etc.. Staff…read moreextremely friendly and helpful. As I plan to take more trips to Milwaukee, I'll continue to stay here. Very easy

I was in town for just one evening. A quick trip doesn't mean you shouldn't be in comfortable…read more I have always stayed at the Marriott at this location. Then it became the Delta. It remained very nice. Now they have split the hotel into the Delta and the Fairfield Inn. The lobby area has been updated and it is lovely-sleek and modern. My suite was spacious and stylish. It was very clean with all details on point. It was very comfortable. Emilio at the front desk was incredible. He was welcoming and helpful. He made me feel appreciated and cared for. He elevated my short stay and I look forward to returning soon.

The halls are nice but long. Two of the elevator are nice and the single by its self is nasty and…read morelooks falling apart. Also everything else is nice but no hot tub.