We've been here for 4 months and haven't had any complaints. The property is well maintained for…read moreits age, and the only time we had an issue with something was wear and tear and the wonderful Maintenance man fixed it same day. You can't beat it for the price and location which is convenient to Target, you can literally walk a path that cuts through from the apartment complex to the store. They have a CVS inside so I've found it extremely convenient for medications. The two cons I have is parking and neighbor noise, since we live in the first building, spaces are limited when other tenants have guests. I would like to see more parking added, as there is room to be developed all around the building. The tenants downstairs have a teenage daughter who's constantly having huge fights with the parents. I feel that a one bedroom apartment is too cramped for them and we have to suffer the consequences of listening to the arguing late at night and early morning. Lastly, Mary Corbo has been excellent. We take care of this apartment as it is a blessing to us, and I don't expect any issues when we leave. She has been fair and consistent, addressing any and all needs we have, as long as we bring them to her attention right away.

Look somewhere else. The management at this facility is completely abhorrent and unprofessional…read more Mary Corbo, the Setauket Knolls property manager, may also very well be one of the most condescending people I've ever met in my life. They do not take their tenants concerns seriously. After living at Setauket Knolls for a little over one year it took me four months to get my deposit back from them despite my lease saying it should be received within 2 months. Multiple phone calls were ignored. Email requests went unanswered. The same goes for the property management company, M D Carlisle Realty, who similarly did not respond to calls or requests for even an email response. Then when I finally received the deposit back they had subtracted a huge amount of money, nearly $400 claiming that they had to replace an entire countertop because of a few superficial scratches which they claimed were fresh "knife marks" despite the countertop being in only mediocre shape when I moved in. They will use the exorbitant deposit they request (ours was $3200 for a 13 month stay even though we worked at the local medical center and had more than adequate proof of income) to do the normal maintenance that is required for their apartments at your expense. The cheap materials they use here like their laminate countertops and vinyl tile flooring quickly wear out and they expect YOU, the tenant, to be responsible for the upkeep. This place isn't close to worth the hassle. There are many more places in the area where the staff are far more professional and responsive.

Me and My Wife Danielle had the most Amazing Experience Leasing our new apartment at The Shipyard…read moreat Port Jeff Harbor. Joe The property manager and Cathy The leasing agent are Truly Awesome People, They were so helpful through out the process of signing the lease and moving into our new Home. The whole process was seamless and enjoyable. Both Joe and Cathy were so Kind, Helpful, and were always available for any questions we had. I Highly Recommend any one looking for a new place to live head down to The Shipyard at Port Jeff Harbor, I promise You will not be disappointed! Best Regards, Greg Ammann

Wow! We were looking…read morefor a good place to settle in Port Jefferson. Someone we know had lived here before. We connected with Cathy in the leasing office and she made the whole process so easy. We've moved into the Shipyard and everyone on staff is warm, welcoming, and helpful. We are lucky to have this new apartment to call home!

Hi my fiance and I are desperate and don't know what to do. She is 5 months pregnant and both of…read moreour downstairs neighbors smoke inside. The smoke is going through the vents and polluting our apartment. After calling and emailing non stop for help , they finally answered us. We have 4 months left on our lease and the best they can do for us is charge us $5760 and another months rent $2280 to break the lease and lose our deposit. That's $8040 and no deposit back for asking to break lease 4 months early. They claimed to look into my downstairs neighbors smoking . They didn't , I asked. If something is wrong with our baby , I swear !!

My husband and I were crunched for time finding an apartment. We worked with other Fairfield agents…read moreat different properties but we chose Fairfield Townhomes in Selden because Dawn is EXCEPTIONAL. She made the process easy and didn't judge any of our questions or concerns. The units are beautiful and roomy and I love that the property is gated.

This review is for Fairfield Falls in the village of poert Jefferson off of Dark Hollow road*…read more My husband and I lived in a one bedroom ground floor apartment for two years. It wasn't the worst place but we were 100% ready to leave when our lease was up. Pros: We had great credit so we only had to put down a 500 dollar deposit. Awesome location, we are in our mid/late twenties and loved being able to walk to nightlife. Super pet friendly (even though they say no pitbulls or large dogs everyone had them but everyone was also professional and really good at cleaning up after them. No trashy dog people here) Really nice professional neighbors (a lot of graduate med students, software engineers, social workers etc) The balconies were tight but it was great to have an outdoor space. The maintenance guys were super nice* We actually received our deposit back but we were charged for new rugs. We were told rugs were included and they were old and tattered when we moved in. Wasn't worth the headache so we just bit the fee. Cons: Super small apartments. The "dinning alcove" was worthless and there isn't a good wall the set a TV up and put a couch in front of it. We tried every conceivable set up and they all failed. Very cramped. Outdated apartments. Carpets were torn and stained when we moved in and the paint was literally peeling off the walls. You could tell the kitchen had flooded previously because the floor was soft in front of the sink. Expensive for the space you get. We have an apartment twice the size for literally the same price right outside NYC. Although we no longer have an outdoor space we have assigned parking and two bedrooms with a huge living/dinning room. Crazy amounts of spiders.....eeck Not enough parking spaces. Some two bedrooms had 4 people, so 4 cars. We lived in the last unit on presidents drive and we would have park by the other units because there were like ten spaces total. Plowing in the winter is a joke. These apartments are on a very steep hill to enter. The plow guys would never come and I missed a lot of work (and got in trouble for it) because Fairfield found the cheapest company to plow. It was a tiny truck with a plow on it. When coming home late from work in the snow and dark none of our cars could make it so you would see cars abandoned down at the bottom on the narrow to lane road or we would have to park all the way by the highschool and then walk back. It was easily a 15 min walk in freezing temperatures and snow. Whenever we would call to complain there attitude was too bad. Although the maintenance guys were sweet as pie, they were overworked. All of Fairfield's complexes were covered by these poor overworked and underpaid workers. There just wasn't enough people for the amount of work that needed to be done. Paper thin walls. You could hear everything. They didn't send you your rent bill until the 1st of the month, so when there were holidays that messed up the mail schedule Fairfield would charge you late fees. Paying online is a joke, its an extra 20 dollars a month to pay online. That's 240 dollars a year in fees for the "convenience" to pay online. (It costs 25 cents per online transaction. Why are you charging me a fee?) There were a couple of incidents (domestic violence) were the cops had to be called. I witnessed a fight outside where the husband/boyfriend was hitting his partner. This wasn't the first time the cops had been called on him, although the women would change every so often. When I called to ask about what could be done about a violent individual residing next to us (several female tenants complained about feeling unsafe). I was told it wasn't Fairfield's problem. Two small closets for the entire apartment. Storage was non existent. Two washers and two dryers for 8 units. They were small and outdated. They cost 2.75 and no matter what setting you picked it was scalding hot water. We wound up bring our laundry to Sunshine laundry mat which had brand new washers that were bigger for the same price. We had great neighbors and a nice location but we couldn't wait to get out of there. For the money the place is a rip off. The winter alone, dealing with the plow people made us hate the place. Uncaring staff aside from the onsite workers.

The worst. Overpriced. Will always raise your rent a ridiculous amount…read more Laundry room is dirty, with broken machines. Flood. Mildew /backed up septic overflow. They limit what and how the maintenance men can fix things. A leak? Paint over it. Water stains ( from another leak)? Paint over it. Huge gap under your front door? A piece of material tacked onto the bottom so it shreds, and falls off and it requires extras strength muscles to use it. Drug dealers with violent incidents? Not our problem No heat in your bedroom? Sorry I don't know what to tell you. Huge draft from the ac unit? I'll try. (Didn't work) If you want to talk to someone in the office....good luck. They literally didn't get back to me til April from my numerous phone calls since February. Want an email back ? Good luck with that. Still haven't heard back from billing. I got sent a $0 rent bill. Wanted to pay them and find out what was going on...still no answer back. I also called about this...no answer. I won't even go into them messing up our transfer from one property to another (a bigger place paying them more rent...you'd think they'd be on the ball since they're money hungry assholes). To rectify mistakes their workers caused, I was directed by secretaries to call the worker myself and tell her what fairfield needs her to do. Wait , what? You can't even inform your own employees on how to do their jobs ? Just stay away. It's not worth the headaches and stress. I'd rather go to a homeless shelter than renew a lease here.

DO NOT RENT HERE!! If I could rate them 0 stars I would! PLEASE READ AND SAVE YOUR MONEY!…read more Initial review 01/2018-- I wish I would've taken all the reviews I read into consideration but I was desperately looking for a place to live and they wouldn't return my initial deposit. I strongly urge anyone looking to rent to NOT rent here. If you do decide to rent here make sure you get an upper level unit and demand they exterminate before you move in or do it yourself. The walls are paper thin all around, you hear all the foot steps at all hours of night. I've found bed bugs, spiders, crickets and roaches getting in my unit. Most tenants are too lazy to walk their garbage to the dumpster and leave it on their porches instead. It's ALWAYS freezing, the baseboards make loud banging noises EVERY time the water runs through them. Just imagine you're sound asleep and it sounds like a gun went off. The units are very nice but they are overpriced. Not worth it. Cannot wait to get out of here. UPDATE 2/27/2018--- after they had an exterminator come (whom I observed only spray my bedroom and along a few walls) I found a bed bug yet again. They're definitely coming in from a nearby unit because I only find them one at a time but it's the most frustrating experience I've ever dealt with. To think that at any moment my brand new mattress and my belongings can become infested is extremely aggravating. I had to pack every item in my apartment for the extermination. Went through every single item in my unit to thoroughly check for bugs and washed every article of clothing/linen I own. All they offer is to "treat" again. Remind you, these units are extremely overpriced for the living conditions. Wish I could get a little more heat!!! You get a cold draft through ALL your windows and the baseboards bang every time the heat kicks on (which you only get a high or low setting on your thermostat.) And almost all the tenants in the complex leave their garbage on their patio which attracts more bugs and rodents. Noisy inconsiderate tenants all around I literally cannot wait to run out of this place. You should not be paying this much money in rent for this much discomfort. Guess it's time to seek legal help.

So far, this has been a wonderful place to live. It was a little hectic at first trying to find…read morethe right apartment, after moving from a big house but Cindy was very patient and understanding and was very helpful to us. She made us feel good about our decision and am very glad she did. Would totally recommend living here, the apartments are beautiful, as well as the property.

Wow, discrimination still does exist when it comes to housing. My wife and I just moved from…read moreFlorida to Long Island and trying to get into a rental unit. Since I work in the city, I thought The Alston would be convenient for me to catch the train into the city. We went in to get a tour of the apartments. We went in on a Thursday at 1pm. The gal at the front desk greeted us but referred to us by a different name (mistook us for another client). She asked us if we had an appointment which we replied we didn't. She then preceded to tell us she is fully booked for the afternoon and would have to come back some other time. In the meantime another associate is sitting next to her did not offered his availability. She then started telling us about the rental costs and if we needed a co-signer for our place, they can accommodate that as well. Hold up a sec! Now, my wife and I are in our lower fifties. Have credit scores above the 750 mark and I hold a job with a Fortune 20 company. Not to mention we just pulled up in a brand new Audi. The associate never asked anything about what we were looking for. Didn't give us a brochure and pricing sheet. When asked for one, she informed us we can go online to find out everything. She reiterated they can take a 3rd person co-signer to get the application in. We were appalled and walked out. Maybe it was due to my skin color or age? Either way, nice looking place but the leasing staff needs to be replaced

My experience with Melinda Lombardi-Meyer has been wonderful. She's very helpful, and does what's…read more best for you. Very very nice and charming. She made the process to rent very easy and showed me the unit several times. A very hard, diligent and professional worker. A great asset to Heritage Spy Ring! Phylis Cantanno

Nice newly built 55+ community. When we moved in, it was a new apartment that was never lived in…read moreand all new appliances. Front office staff could do with a bit more customer service training as they are generally not so polite and dismissive (like disrupting their day). Their maintenance dept is on point often fulfilling service requests promptly. One design flaw they cannot help is they built the smoke and carbon monoxide detectors too close to the kitchen. Thus, whenever using the oven or stove, it sets off the alarms constantly. Nice amenities like the clubhouse, gym and dog park. They are a bit too strict with rules and the non-heated pool is only open in the summer months.

This will be updated as soon as I leave this place due to fear of retaliation. There is such much…read moreto add, Pictures will be included if able. RUN FROM THIS PLACE. The latest: a worker here approached my 16 year old daughter asking her what she is doing numerous times at night. She will I'm sure add her review of how scared and creeped out she was. And this guy the maintenance supervisor thought it was a good idea to have a talk on the phone with my 16 year old at the time. How unprofessional and when I called the property manager she was rude and basically condoned this behavior, full update coming. Keep close eye on your kids. They are running this special SCAM. Its called Valet trash removal. You can't opt out of this service. If you use this service beware if they are short on money they can fine you. In my picture update i will show proof how and why I was targeted. If Valent Trash scam is off for a week or two- You are still paying over 200 dollars a year added to the extreme high rent.

Highly suggest not moving here. It is impossible to get in contact with anyone. I have written…read morenumerous complaints , emails left voicemails and have never heard back. I was told when moving in there would be "some" construction being done. There has been construction going on since February. They do not take care of the properties that are in the process of the exterior being remodeled. (Don't mow the lawn, pick up trash etc) The construction workers leave nails , garbage and material everywhere. You would think they would clean up their trash after a days of work but they don't and it is left everywhere. My dog has almost stepped on nails multiple times. There are random poles sticking out of the ground. For the amount of money rent is you would think they would take better care of the property or at least answer a call/ email. I am embarrassed to have people at my apartment because of the way the exterior looks. Terrance in the front office is the only good thing about this apartment complex. Save yourself the headache and don't move here.

On 4/17/24 our next door neighbor knocked on my door late at night with a meat cleaver. We've tried…read morecalling/emailing property manager Krystal Lambert and leasing agent Pamela Cassidy about this incident, but nobody still hasn't responded to this day (4/28/24). We are deeply upset over this ordeal, especially since Fairfield hasn't answered our pleas to move us to a safer location. As a result, we left our apartment over safety concerns, filed an order of protection against this person and called Fox 5 news to expose Fairfield for their incompetence and lack of communication during this troubling situation. Stay away.

I wish I could give this place zero stars.. I wouldn't even recommend them to my worst enemy. This…read moreis by far the worst place I have ever lived from the people in the office to the neighbors here. Not to mention if you have a complaint about anything other than maintenance they "don't do complaints over the phone" and give you a none working email address and a street address you can write a letter to complain to... please save yourself the stress and ridiculous amount of money each month before even looking into this shit hole