The lady who is running the office in Columbus Ms is rude. When Tim was there they worked with me on my delivery. I work and it's hard for me to be able to stay home and wait for a delivery on said day. They used to call me ahead of time so I could leave work to let the driver in my locked gate. The lady in the office now told me that I'd either be there waiting or I wouldn't get my delivery. I saw this driver who brings my gas and told him what she had said and he couldn't believe it. Because he knew that they would always give me a call and I'd get home to let him in. I always pay cash ahead of time for my gas.
I am not the only one who is upset by the service that the lady is giving on behalf of Fair Gas. We have found another company who is friendly and knows what customer service is all about. So we will be switching to the other company when our tanks run out.
Fair Gas seems not to care that the woman in the Columbus Ms office is just bluntly rude to customers. That's a shame because Tim was working hard yo build up the business. read more