I needed to switch my PCP after moving to the area and found FMG. From the minute I called for an…read moreappointment they were nothing short of kind and accommodating. I was given an appointment right away with no complications! Upon entering, the front desk girl was kind and helped me do the PCP transfer with my insurance. As I waited, they brought out little snacks for the waiting room patients which was such a nice gesture! I was then taken care of by Crystal and I cannot say enough amazing things about her! Not only was she the most genuine person I've ever met at a medical office, she made me feel as if we've been friends forever and I was completely comfortable with her! My nerves about being there went away. She was incredible. I've always had an issue drawing blood and people insisting on going through my arm with a regular needle even after I specifically request a butterfly needle in the hand; not Crystal. She took my advice saying that I knew my body best and letting me know that her goal was to make feel comfortable and not hurt me. For the first time ever, she got my vein right away, no pain, no bruising the next day. I cannot thank her enough! I am beyond happy to have found a medical group that I feel happy and at peace to go to. I no longer feel nervous to go to the doctor! I highly recommend the care that FMG provides!

The staff is wonderful, from the friendly receptionist who knows your name to the miracle-working…read moretherapists and the doctor. It's easy to find too, right off Krome across from The Sanctuary. Parking is pretty easy as there are usually spots out front (parallel parking). It's clean and bright. They answer the phone promptly. Coffee is offered. Very pleased with this option in Homestead.

All started well with this doctor until he ordered a medication that needed prior approval and the…read moresecretary was rude to my husband and told him she did not have time for prior approvals. It took 2 months to get the meds approved due to the secretary's laziness and until I got involved and sent her literature from the state in the correct process for approval. She did it and never called to let us know it was approved until I followed up with the status. He is sleeping with a machine for most of the night due to his diagnosed sleep apnea and restless leg syndrome and 1 night a company came to drop off a device that he is supposed to use and no one ever called us to explain this process and when we called to find out the reason for this late night device she said it wasn't her it must have been the durable med equipment company. Really??? Then this would make it the first time this ever happened? This doctor's employee is very rude and unprofessional and has little respect for the patient's well being and peace of mind; at least it has been our experience with this doctor. Unfortunately, he needs refills from this doctor and both meds now need prior approval as per the insurance. So instead of working with us he was blunt and cut off the medication instead. Well, if that is his solution then it is no wonder why the secretary is what she is. No amount of education can instill compassion, No thanks! I would never recommend this physician to my family or any of our patients and I work in the medical field for over 22 years.

I have been visiting Dr. Roche's office for several years. She tends to her patients with lots of…read morecare and dedication. Very satisfied.

Beware they dbl tax you if you self pay , I had an appointment in October they had me pay 50 for my…read moreappointment I had scheduled to go over labs, during my appointment I ask for a quote for laser hair removal A Quote not an appointment! (One look at that botched face and you'll understand why) and I ask for a slim b shot, they charge me 50 for the shot that was administered by one of the receptionist! ,( I'm not interested in overpaying $50 weekly for a b12 shot that you can get for $12.50 on agelessrx )before I left my appointment I ask the midget receptionist if I owe anything she said no, (mind you, they had my card they could have charged me for my office visit and my shot the same day but these are the shady scams norma likes to pull, she waives the office visit in October in hopes that I make the appointment for laser and when I didn't make the appointment she got mad and billed me in January for an office visit in October, )then I get a bill in January saying I owe them $95 for the visit I had in October because they want to charge me as if I'm an insurance company, charge me for my visit the day of my appointment not 3 months later! then it gets worse, I have an appointment in feb I pay for my appointment with cash and they apply the payment to the October bill! And say i owe them for a February appointment... when I told the incompetent receptionist to fix it she tells me ok then when I come out the exam room she tells me she can't fix it oh well, Don't waste your time with botched face dr. Norma roche. Her and her midget receptionist are highly incompetent and a waste of time and they will lie to your face and dbl charge you on top of giving you the run around dont give your payment to the midget receptionist with blk hair she sits up front she wears glasses looks like Danny devito and has the same dumbfound look on her face don't say you weren't warned !

My friend was pale, shivering, and about to pass out. We suspected heat exhaustion. I asked the…read morefront desk if anyone could see us, and she said it would cost $211 upfront. We are college students, that's a lot of money, but we had to pay because my friend was getting worse. Nurse disappeared for 10 minutes and said she would go get someone. When she came back I asked if there was anyone available and she said "oh right" and left again for 5 minutes. When we finally got seen the head nurse, she was extremely rude and treating us like we were dumb, telling us we shouldn't have come and should have gone to the hospital, snapping at my out of it friend when he responded wrong. She said my friend's blood pressure was "through the roof" while a different nurse said it was only slightly elevated. The dramatics were not helping. Once the room stopped spinning for my friend she asked if he was still dizzy and he said no, and she just walked out of the room not saying anything. Then we got a different nurse and he explained our friend had a low grade fever and to just rest. Felt like a whole lot of nothing for $211. We left and got Pedialyte and monitored our friend for the rest of the night ourselves. Not a good experience here. Not recommended.

My daughter in law is 9 weeks pregnant and went there and the provider that saw her Friday night…read morewas absolutely horrible. The female provider did no testing, yelled at my daughter in law, made her feel not smart at all and embarrassed her. Im a retired nurse and will alert the proper ppl on monday Then my daughter in law was charged a huge amt of money and nothing was done no tests at all and the provider ordered an over the counter med. DO NOT GO TO THIS PLACE!!!

I had a sewdish massage and a reflexology massage, it was great…read moreclean place and very professional I will go back, they even have a chiropractor wow great treatment Thanks Homeland

Staff are wonderful. I was at the hospital because of covid and my Dr was checking on me every day…read more Now I feel better but the attention that I had from the clinic was amazing I 've never been so happy with a clinic before it is a truly familiar place.

Went in for treatment and they were the best team I've worked in through my injury journey !! Great…read moreteam , very attentive. Thank you guys.

From the owner: Optima Spine & Joint offers neurosurgery, orthopedic surgery, interventional pain management, and…read morenon-surgical regenerative therapies. Our Board-Certified neurosurgeons and orthopedic surgeons perform many common procedures including microdiscectomy, disc replacement, spinal fusion, ACL reconstruction, arthroscopy, and total joint repair. Our interventional pain management team treats a variety of conditions, while our non-surgical regenerative therapies can help accelerate recovery.