My husband and I spent an evening of personal care. I had a much needed Pedicure-- it was…read morewonderful! One of the best I've had! I also had a Swedish massage. My husband needed a Deep Tissue, 80 min massage. The Salon/Spa is very inviting with a friendly atmosphere. The staff are friendly, happy professional and care for your needs. My husband and I initially requested a couples massage but this ended up being altered at the last minute - by the staff. It worked out ok. We also shared the quiet room and locker room- which was an awesome perk. One concern: the dry sauna wasn't working and the staff didn't check on this. We were looking forward to this following our massages. Another little thing: it was a cold day and the fireplace in the quiet room wasn't operating. I asked for it to be looked at but no one knew what to do. Also, at the end, staff mentioned they had been having issues with the sauna but it hasn't been taken care of yet nor were we alerted to this: a service one considers as part of the package. Our massage therapists also did a great job- my husband's concerns were greatly helped. In summery: all spa professionals did fantastic jobs! Very pleased with their work. Atmosphere of spa was excellent. Disappointed by: advertised spa services to be enjoyed were not all functioning.: ie, sauna, fireplace, choice of quiet music also wasn't an option. Compared to an upper level Spa in Minneapolis: Affinity is close but not quite as good. Extra work needed in the personal comfort level provided as mentioned in their advertising. Robes aren't high end, no mints etc. These little extras make for a top notch day spa salon. Will be go again: yes- but we will address issues mentioned, as they are important.

0 stars would be an appropriate rating. The service I received was not as advertised and the…read moreowner/manager was unwilling to offer a refund in any amount. My appointment started 20 minutes late (that time was not made up on the back end); the "body scrub" was rushed and not at all thorough; the technician waited a full 10 minutes to come back to the room after the scrub/wrap, despite being in the room when I turned the shower off (it literally takes 30 seconds to hop out of a shower and onto a massage table, so I have no idea why she waited so long to return). The "massage" was bare minimum--it's basically just them applying lotion--and it fell far short of the 20 minutes that was advertised. The owner/manager was not there on the day of my appointment (I expressed my concerns to the women at the front desk; they said they couldn't help me but said they'd have the owner call me). When I later explained to the owner/manager that my appointment was cut way short and that I certainly wouldn't describe any of it as relaxing or pampering, she offered me a $20 credit (the service cost me $125). I let her know that I don't live in Fargo and have no use for a credit (nor would I want to return and spend (ie risk wasting) even more money); she became argumentative, claiming that my story didn't align with what the technician told her. I can understand why the technician lied about what happened--that's what people do when they're at risk of being reprimanded or possibly fired--but I don't understand the owner/manager's response. I'm a veteran and I chose Affinity because it's veteran owned, but it's way overpriced for what you actually get and they won't even try--in good faith--to make things right when they go wrong. Save yourself the trouble--and heed the advice of the other 1-star reviews; go to one of the many other spas in the area.

I had such a wonderful experience with Callie! She was professional, welcoming, and made me feel…read morecompletely comfortable from the moment I arrived. My facial was incredibly relaxing, and the dermaplaning left my skin feeling so smooth, fresh, and glowing. Callie took the time to explain everything and customized the treatment to my skin's needs. I could tell she truly cares about her clients and loves what she does. I highly recommend Callie if you're looking for excellent skincare services and a little self-care pampering!

Brandon is amazing! Very professional and thorough ! Highly recommend this place and request him…read more I'm from Florida so I was very surprised

Krysti was amazing and the service was phenomenal. She truly knows what she is doing. By the time…read moreshe was done with my beard, she had me wanting me to give myself my number.

Coryn did such a fantastic job on my haircut - I love it! My previous stylist elsewhere was off her…read moregame when I last saw her so I needed help fixing the cut overall as well as taking some of the heaviness out of my bangs. Coryn was super fun to work with and I appreciate her perspective on adding long layers for more movement. Bonus that you get a complimentary customized coffee or Italian soda during your service. Would definitely go back.

Love love love! 10/10! Every stylist I had was always so…read morewelcoming, service was done so well as requested, and so sweet! I have always left feeling so good, and taken care of! The vibes are always good :)

Beautiful spa, but unfortunately I will never go back…read more I started with a body wrap. I've had these before, so I knew what to expect, but the first thing the provider said to me was, "I hope you brought a swimsuit." That felt odd -- what if I hadn't? She then left me on the table to gather supplies. That time came directly out of my session, so my "50-minute service" ended up being closer to 30- minutes. On top of that I was cold the entire time. Next, I had a facial. It mostly consisted of my face being washed several times, then a mask applied. After that, the provider left the room for about 20 minutes, and I was extremely frustrated because nothing was happening. I even considered getting up and leaving. When I voiced my concerns to the receptionist afterward, her only suggestion was that I try a massage instead. I booked a massage and requested a face and head massage, but it seemed like no one there had ever done that before. The massage felt unskilled -- honestly like a three-year-old was doing it. It was so bad and extremely disappointing. Overall, the services were very expensive for the little service you actually receive, and what was meant to be a relaxing birthday treat turned into a frustrating and disappointing experience.

The word "spa" has meaning. It doesn't mean salon. And though this place is slightly more than a…read morestandard salon- there is a menu of facials to choose from, that is it. There will be at least one massage therapist in house when you arrive but again, this falls within the realm of things you often find in salons. A spa then, if we aren't referring to the mineral bath sort (and since its 2022 rather than 1922, we aren't) would have to cater to health/ weight loss/ beauty/ relaxation in a way that isn't done by other businesses. That's why you expect to see medical services at any beauty provider that calls themselves "spa". Otherwise, its just a salon advertising falsely. So with that, I'm taking back this business' use of the label "SPA".

From what I understand, this spa is now under new management, and it has been massively improved…read more The new waiting area is cute and comfortable. They offer tea or coffee while you wait. I see Rica for nails, and she is AMAZING. extremely high quality, excellent nail art, great personality. I'm so happy this place has gotten its act together.

Do not ever ever try to do business with Jen and her massage parlor. I had an emergency at work and…read morecalled an hour before the appointment to reschedule for a week later. The new booking was confirmed and lo and behold they charged me for the cancelled appointment and when I called to ask why I was charged already and if they would charge me for next week's, the cold reply was "yes, that is the policy". This was going to be my first time at Pure Bliss but the Jennifer's complete indifference and callousness left me shocked and determined to never do business with Pure Bliss ever again. Is my decision going to hurt their business? possibly no, but I wanted everyone to know this establishment lacks any sense of service and hospitality.

Had such a great experience here. I saw Vicki and she made some really great recommendations about…read morewhat to do for stretching and steps to take going forward to reduce the tension in my body. Can't wait to go back!

The facilities are always nice and professional, but my last visit left me frustrated. After…read morefilling out my paperwork, the therapist called me over and asked about my problem areas right in front of four other people in the waiting area, which felt awkward and unprofessional. I also went for a facial, and the esthetician basically pushed on my throat the entire time. Nice atmosphere, but I just can't bring myself to go back.

I had a membership at a different Massage Envy franchise that I requested be transferred to this…read morelocation when my family moved to Fargo earlier this year. I had a fabulous experience at my previous Massage Envy location and expected the experience to be equally good here. It wasn't. In the mere 6 or 7 months I had an active membership in the Fargo location, I had three consecutive months where I was asked to reschedule my appointments last-minute. I have a child that I need to arrange daycare for a few days in advance when I plan to head out to these kinds of appointments, and getting last-minute notice of a change is incredibly inconvenient. The first two times it happened, I was contacted in the morning just a few hours before I was scheduled for a facial. One of those times, they switched me to a massage (which I did not really want) in order to at least keep my appointment the same day (albeit at a different hour). The other time, I had to reschedule to an appointment a week later. I finally got fed up last month when I drove all the way to the spa for my appointment and, when I got there, I was told there was no esthetician available for me and they would need to get me rescheduled to later in the week. It was a complete waste of my time. Not only that, but they alleged I had arrived 15 minutes late to my appointment on one occasion because somehow their system said I was scheduled for noon even though both my scheduling email and the text message appointment confirmation I received the prior day had 12:15 as my appointment time. Their scheduling is just a complete disaster. I also did not have the best experience on the services I received. I always ask to prioritize extractions when I'm getting a facial and I tried two different estheticians during my time there and one of them, while she did spend a long time focusing on extractions, she pressed my face so hard on the last appointment I had with her that I was in tears. Decided to switch to someone else after that. But then the other esthetician hardly did any extractions and tried to upsell me on a 90-minute facial so that "she would have time to focus on those more". I'm giving this location two stars because the staff is mostly friendly and the place is clean. And fortunately the massage I ended up getting one of the times I was rescheduled was not bad. But honestly, I'm never going back there again. It goes without saying... I cancelled my membership.

Tony provides a true spa experience with massage. The atmosphere and his technique are beyond…read morecompare. Best massage ever.

I thought it would be amazing one stop shop massage and IV. Now I had no issues with the set up of…read morehaving IV done the nurses are amazing and very responsive to emails/calls, but scheduling for a massage? Awful, I spoke with 2-3 different people just to get it right. And when Amanda called me to resolve it and offered a free session in their salt cave I thought how great and thoughtful for all the mixup, only to come out being charged for something that was supposed to be complimentary, and when I tried reaching out to ask about this, no one answered the calls or the texts. Mind you a card needs to put on file to hold an appointment which is no problem, but being charged unknowingly for a "free" service, is a problem.

The salt bath was just what my achy joints needed. I slept like a baby that night. Just floating,…read moremeditation, and releasing of stress.

This business is simply amazing. The rooms are clean and welcoming, and the staff is knowledgable…read moreand kind.

Brook is genuinely one of the best brow ladies in town. She always takes her time and makes sure…read moreyour brows are individualized to your preference. I have uneven brows and she makes ugly cousins look like sisters! Only person you should trust with your brows :)

I cannot even put into words how horrible my experience was. The woman manager was rude and…read moreincredibly disrespectful-- which I can tolerate. But, the worst part is how horribly my hair was colored. I walked out of the salon looking like I needed my hair done. Not a single highlight was to my scalp and my hairstylist decided to add "money pieces" that I specially told her I didn't want. Maybe you'll have better luck, but I won't ever trust them with my hair. Ever.