1. FACE FOUNDRIÉ - Rogers

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    Rogers, AR

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    FACE FOUNDRIÉ - Rogers

    5.0 (1 review)
    Closed • 9:00 am - 8:00 pm

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    Woodhouse Spa Rogers

    Woodhouse Spa Rogers

    3.0(6 reviews)
    0.8 mi

    Wow! This was an amazing experience! From the moment I walked in until the moment I walked out I…read morefelt cared for and relaxed. The whole environment is so relaxing and peaceful. I enjoyed my time in the quiet room with a lovely complimentary drink. Everything was perfect, this will be my new go to for luxury relaxation!

    My husband--for Mother's Day, knowing how overwhelmed I've been with work and life with a…read moretoddler--surprised me with a facial at Woodhouse Spa in Rogers. He asked around at work, and everyone said "Woodhouse is the best and chef's kiss luxury." We trusted that. We were wrong. The appointment was set for 12:00 PM, which matches their website and Google hours--both say they open at noon. I received eight confirmation texts and filled out forms--nowhere did it say to come early. I even called ahead when I realized I'd be 3 minutes late. And the cherry on the top, I GOT A SITTER FOR NAP TIME FOR THIS. Instead of being welcomed or treated with any basic human kindness, I was met with judgment, coldness, and passive aggression. I waited 10 minutes in the lobby with no explanation. Then another stretch of time changing and awkwardly waiting alone in a room after being told to undress--for a facial. The esthetician acted like I had completely ruined her day. Her tone was sharp. She was curt. And not once did she check in with me emotionally--even though I was clearly rattled. This was not some petty inconvenience. This was supposed to be a gift. A pause. A moment of peace. Instead, I left feeling disrespected, humiliated, and more stressed than when I walked in. And it didn't stop there. I shared all this with three front desk staff before leaving. I told them--genuinely--that this appointment meant a lot to me. I asked for support. I was told the spa no longer calls guests to remind them to arrive early (even for 12:00 PM appointments), and that the owner/manager would call me. I waited six days. Nothing. I called again. Was told: "She'll call you right after a post office run." She never did. No ownership. No empathy. No follow-up. I've given this spa every chance to do the right thing. And they didn't. That says everything.

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    FACE FOUNDRIÉ - Rogers - skincare - Updated October 2026

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