BEWARE!!!! FAKE REVIEWS on Google…read more
*WAYYY overpriced for the quality of work - plz do ur research & dnt make the same mistake I did - there's another place close by that is WAYYY better QUALITY & pricing, that ALSO includes the touch up!*
The day of the appt when I went & Francy began doing the measurements, I had to correct her more than once on her measurements which should never happen. She never had me draw how I wanted my eyebrows, ask for pics & when I tried to even show her it seemed like she was trying to rush the measurement process to really get the perfect shape for my face & structure of my eyebrows.
I had to correct her work atleast 4x when she thought that they looked great and I would say no this needs to be done, no this isn't the same as this eyebrow, etc.- 4 TIMES!!! I should've got up when she couldn't even get the measurements right that was the first red flag.
So I end up leaving & as soon as I get in my car and look in the mirror I'm like WTF!!!!! They were two different shapes so I'm trying not to have another breakdown at this point so I drove home less than 10mins away & when I got home I kindly called her & explained this to her and she immediately started to blame me, & say "you said you loved them?! You already left. I had to stop because your eyebrows were so red and swollen -- (A COMPLETE LIE, LOOK AT THE PICTURES!!!) and then when I started to get distraught & cry so she told me come in tomorrow & she'll fix them. Tbh, I wasn't going to let her touch them again if she couldn't do it right the first time!
So when I went in, I try to KINDLY say to her "listen this is why I was so distraught, if you look here" & try to show her the pics that I took and edited on my iPhone w the ruler stencil, she then got upset and again started to blame me and say yeah but you told me to do this. And I replied yes but that has nothing to do with the shape and with where I am telling you that needs to be filled in and fixed, so that's irrelevant. After she continued to blame me, and have a attitude and continue to be unprofessional and just tell me it's my fault, I then started to get upset and raise my voice and tell her "no, I will not except this, I will not be treated this way, this is not a professional service, this is not how you treat a client that just paid $600 for a service and tipped you 20%, this is how my eyebrows should look (& showed her a picture from her website of a review, and then other micro shading pictures I found on the Internet) -- in which she then cuts me off and says extremely rudely " fine, I'll give you a refund and you can go to them and get them done there!!!!! You're yelling and I don't see anything wrong with them!!" -- I said " no I'm not yelling, I raised my voice because you're continuing to blame me and not take responsibility for the work you did & my eyebrows being different shapes"
*** Oh she also said that you can't get perfect eyebrows, it's just not possible or realistic. I said " THAT IS EXACTLY WHY YOU GET MICROSHADING & PERMANENT MAKEUP -- BECAUSE YOU CAN MAKE THEM THE PERFECT SHAPE?!!!!!" Like wtffff?? Are you serious right now. That comment alone goes to show that she has no idea what she's doing because that is exactly the only reason that you get tattooed make up
So she ends up giving me the tip back and completely refunding the service in the most rude and unprofessional manner, which also was a red flag that this girl probably isn't even certified and is scared that I'm going to report her and then she'll lose her business. I don't know if that's true but something is telling me that there's something more going on bc of how she handled the situation.
Then to really top it off, the after care that she told me goes against all aftercare procedures that are online by professional MUAs!! That state, DONT get your eyebrows wet at all, DONT put soap on them the first 48-72hrs,or get them wet at all but hers said to do all of that 2x/day. Just run!! Very regretful.
