I was happy to meet a new stylist and made an appointment for 2 pm with Hanna. I was in the area…read moreearly so I stopped at about 12:45 to check in. A lady at the desk confirmed it was 2. I returned at 1:45. The shop is one small room with waiting and stylist all in the same open room. I was seated about 20 feet from Hanna's chair and everyone can see everyone else in the shop. At 2:30- 30 MINUTES LATE-and after I had sat looking at everyone for 45 minutes------ No one had indicted she was running behind; No one smiled No one acknowledged my presence in any manner. Being that late is bad enough, but the rudeness and lack of consideration made it evident my business was not wanted or appreciated.

Pretty much the best in the area. I've been with Kristen for 10 years now, and seen Christy over…read morethe years as well. The shop is fun, well-lit, and open. The ladies in the shop are very conscientious, and do whatever they can to make customers feel welcome and comfortable. Kristen does the best work, and I always get compliments every time she works her magic. I generally have a vague idea what I want, but overall, I see her to let her do her job without my interference. She's never let me down!

I get both amazing service and amazing conversation when I go to Sam's. I always love what I get…read moreand we have both learned about my hair. Sam knows how to handle an at home bleach job gone bad without making you feel bad and teaching you how to care for your hair. Her attention to detail is amazing and every color I have had I have enjoyed so much and multiple compliments in a day! Everyone deserves a Sam to care for their hair. It goes to show how many 5 star reviews she has and you'll realize why when you see her!

Quality vs. Price just doesn't seem to be there for me. Sam is pleasant and easy to work with…read morethough.

I loved what Katie did to my hair. I went in for a total color and cut. My hair is thinning badly…read moreon top but when I left my appointment I didn't feel like I had bald spots. She used three different colors on me because most of my gray is on top and I love the color. She constantly checks with you to see if she needs to go shorter. She was so pleasant to talk to and not the least bit pretentious. Once I got home and looked at my new Doo, I felt like a million bucks!!!

Katie is the only person I let cut my hair. I come to her all the way from dallas Texas because…read moreshe is that good. Katie is such a perfectionist and will take her time to make sure you get what you want. I am such a picky person when it comes to my hair, but am worry free when she has sharp objects next to my head. You won't be disappointed with her work.

Amazing here! I have thick hair and am always anxious when…read moreit comes to some cutting it. But Sarah is incredible!

I debated doing this review but once I got home and saw what my hair looks like in the back for the…read moremoney I paid, I just need to say something about this. I went in wanting my hair blonde again and cut short and showed her the picture below of what I wanted, which is a picture of me from a few years ago done by my old stylist in Vegas. I proceeded to get the worst cut I've ever gotten. The color was originally grey but they were able to fix the front at least but the back has no color. It looks like my natural color even though they dyed it and charged me for multiple bowls of color because my hair is thick. I paid almost 400 dollars for this haircut which I am used to paying my old stylist for my hair to look like the picture I showed her. Instead I got Kate Gosselin from Kate plus 8 circa early 2000's. I don't think this chop job that was done to the back and cutting it so short was really a 400 dollar job. I think everyone would agree looking at these pictures. I feel like I should have been offered a discount since both the color and cut were not what I asked for. The stylist knew I didn't like it because I was crying in the chair and told her I didn't like. I told her I looked like an old lady with the color and the cut was too short though it was to late to fix the shortness. When she started cutting, the chair was turned away from the mirror so I didn't see until it was too late. The owner came up to try to fix it and that's when the damage to the back took place and then she cut herself and bled all over me. It was just a nightmare of an experience and now I wonder if I will be able to find anyone in NWA who can do hair to the level I'm used too. I don't think the stylist I had or the owner are of the experience level to be charging that much. I hate to say that bc the girl I had was very nice but I told her ahead of time I have very thick hair, it takes several hours to do my hair and I wanted to go back full blonde from my natural darker color. I'm just very disappointed and to top it off I'm postpartum and already feel pretty awful about my appearance and thought this would make me feel better. Instead, I feel worse about myself and am embarrassed to leave the house until this grows out. Update: They did refund the full amount of the cost once they saw this review which I do really appreciate. Also the stylist I got this cut from was Gracen and the owner did the back. There may be other stylists at Copper and Oak that could do a better job, and I wouldn't want to take away business from them. I only have this one experience with this particular stylist and the owner to go off of.

Just had an amazing experience with this salon! Great customer service and friendly conversation. I…read moregot square acrylics with white french tips, and my tech was Maria. Her shaping is on point and her line work is very crisp. I decided to make a last minute pedicure appointment as she was finishing up my nails, and she was more than accommodating! I got gel on my toes, and they also turned out so cute!

I love the staff and management here. Everyone is so friendly…read more My nail specialist is Deidra who always take special care of me!

I could not get into my regular hair stylist (different salon) and my hair was in great need to get…read moredone. Luckily they were able to get me into one of the hair stylist at Pure quickly. After having a friend tell me about Pure and how they love it I was excited to try it out. The stylist who I went to did a good job on my hair and I was really pleased with it. However, I struggled with the conversation. My regular hair stylist and I have great conversation and it goes back and forth. The stylist here mostly talked about herself. I don't want to mostly talk about myself either, but you need balance in a conversation to be enjoyable if you know what I mean. If I'm going to be sitting in a seat for 2+ hours getting my hair done I want good conversation. The prices are higher here than my normal salon I go to. Not sure if they set their own prices individually, but considering the stylist I went to was somewhat fresh out of hair school I don't think it was worth the price since my regular hair stylist does a great job, more experienced and slightly lesser prices. Anyways, I still recommend this place and the stylist did a great job on my hair overall.

Terrible experience with a stylist names Hesiy don't use her ! My two girls wanted blonde they came…read moreout orange

I have baby fine hair that is thinning from COVID, taking hair vitamins is helping…read more Marion has given me advice as to how to not use too many products and which ones to use to get shiny and added volume in my hair. I was skeptical that she wanted to razor cut my hair, but oh my, what amazing results! I'm a retired hairdresser I've tried many protocols, my hair has never been happier. Thank you, Marion.

Great stylist. Excellent experience…read more Lovely salon, All around wonderful. Highly recommend.

I've had my eyebrows waxed three times by Nargisa and each time she's been courteous about my…read morecomfort, quick and efficient where I still feel the comfort from her brief face rubs. Each results have made me leaving with beautiful brows that completes the beauty of my eyes.

This was one of the worst salon experiences I have ever had…read more Before my appointment even began, I clearly communicated that I wanted bangs and showed a reference photo. I specifically said that I know bangs are tricky and that if the stylist was not comfortable, I did not want her to do them. She assured me she could. She could not. She cut my bangs far too thick and far too wide--essentially from ear to ear--and then, in what felt like a panic, over-thinned them trying to fix it. The result is uneven, stringy, misaligned sections with different lengths, and hair that now starts much farther back on my head than it ever should. This is not a minor mistake--it fundamentally altered the structure of my haircut in a way that cannot be quickly corrected. To make matters worse, she was late to my appointment, and there was no acknowledgment or remedy offered for that. The lack of professionalism continued when I raised concerns. I was told, "it's not a big deal, it will grow," which is incredibly dismissive considering I have multiple family events and travel coming up, including a professional photoshoot. When I spoke to the owner, the response was, "what do you want me to do about it?" There was no accountability, no attempt to meaningfully fix the situation, and no care for how this impacts me beyond the salon chair. While I was not charged for the haircut itself, I still paid $80 for color--and that is the least of what this has cost me. This experience has cost me confidence, comfort, and peace of mind during important family moments that I cannot redo. This was never about saving $20 on a haircut. I paid far more than that in the aftermath of this experience. Mistakes can happen. But poor skill combined with dismissiveness, lack of accountability, and unprofessional handling is unacceptable. I would not recommend this salon to anyone, especially for precision services like bangs.

Sydney gave me a great haircut, full foils/toner to set me on my way to embrace my gray. Instead of…read morelooking older, it took 10yrs off me! Definitely worth every penny !

Madison killed it on my curly cut. If I lived in the area, she'd be a stylist for sure!read more

I was needing a new stylist desperately and I'm so lucky that I was referred here. It's a super…read moreconvenient location and my stylist, Paige, is the absolute best. She very easy to talk to, is super knowledgeable about everything hair and, most importantly, my hair looks better than ever. I highly recommend this salon (and Paige) to anyone looking for a new place to do your 'do.

I HIGHLY recommend Jacque. I have been going to her for all of my hair needs for several years now…read more She always does a great job. The environment is very welcoming and I feel totally comfortable with her.