Placed an internet order to wait almost a month for them to ship. But they forgot to ship it…read more Made numerous calls always sent to voicemail, emails etc all unanswered. Finally shipped only to get a lesser priced item I did not order. I give up or keep trying their voicemail tree? Horrible customer service and ordering

Worst customer service EVER. I ordered some grab bars, and when they arrived they were not at all…read moreas advertised. Thus began the months-long saga of trying to a) get someone on the phone, as they do not answer their email, and b) get a refund. Typical call: straight to voicemail, then you can't leave a message because voicemailbox is full. Or on the rare occasion you get a live person, you get handed an excuse like "I'll talk to bookkeeping", then nobody ever gets back to you. At this point BPI has the grab bars back, and they owe me $51.15 FOR THREE MONTHS NOW. Do yourself a big favor and don't buy medical equipment over the internet from these people.

I am so glad I found My Mobility Pros. I have taken 2 different Zolax Transformer Scooters into…read morethis company to be fixed and they are very courteous, reasonably priced and deliver results quickly. I can't say enough about them. I travel over an hour to their store and after past experiences with other mobility stores, I will never look elsewhere. These guys are great. Thank you, Pat Henry

I have been testing and looking for a lift recliner for my father for some time and needed to test…read morethem out somewhere and order one. Since My Mobility Pros was local - I had to make an appointment during a very small window of time because that's when the one person who knows about the chairs best is there. Great. Their "showroom" which was up a bunch of steps to the building that also had a ramp that was old rickety wood and no less than 80 feet long. Good thing I didn't bring my father with me because he would not have been able to get in the building let alone down the very long hallway to the showroom. When I arrived for my appointment with the person with the expertise I sought, they were not there. The admin who had made the appointment - couldn't retain that I was interested in chairs - even after mentioning it a few times. She was bewildered by any questions about the chairs (that she sits in front of all day). She said she would have the expert call me. Never did but they did send options. Ultimately I went with purchasing it online because I was able to get the best help there. The vendors, out of Wilmington, who delivered and installed were great. However - there was one last piece - a footrest extension - that still needs to be installed. My mobility pros was called for this last bit - I don't know why. I've been waiting for over a week for them to call and schedule. I have since asked the online vendor Spinlife to retract the contract from My Mobility Pros and ask the previous technician to return to my parents' house for the third time to finish this job.

I can't say enough good things about this company. I had an immediate need for a stairlift for an…read moresick parent and Mobility123 was literally answer to prayer. When you call, you don't get a random person from a call center, you get an caring employee in an actual office. The employee who answered my call immediately had me speak with the chairlift specialist Julianne. That same day Julianne fit me in for an appointment at their office and quickly set up both the measurement and installation appointments. As soon as the stairlift was installed life became easier for both my parents. I highly recommend Mobility123 and am so appreciative of Julianne and her team.

We have had a healthcare stairlift now for a week and we are are very pleased with the stairlift…read more The Personnel that came to install (Ernest and Zack) were very professional and did an excellent job installing the stairlift. We would recommend Mobility123 and there product.

This is not only an extremely professional company but more, they are caring. My lift chair had…read morestopped functioning twice and both times the first question was about my welfare and if I was safe. They have my recommendation. Good company with great people.

Interstate Lift installed a chair lift for me, about a year ago, and the installers were extremely…read morecaring about our home so as not to do any damage and they were also very neat and would not leave until I operated the chair and fully understood all functions of it. Then to add to my extreme satisfaction with Interstate, I had to call them today about the foot rest would not come up. I spoke to a women her name is Olympia and she was extremely helpfully and friendly! It was just a matter of rebooting the electronics for the chair which she was able to walk me through over the phone. I would recommend Interstate Lift to anyone looking for a chair lift they stand behind their service 100% and make you feel like your part of their family.