I have never been so over looked. They always ask you to come early and when you do no one talks to…read moreyou till the appointment time. Very unprofessional and non courteous. If it wasn't my post op appointment I would never come back here again. Definitely after I will not return at all.

Horrible. Over and over again horrible. I no longer have insurance. I tried diligently to work…read morewith their cost estimating team ahead of my schedule to get a ballpark cost for a mammogram at their Woodbury Valley Creek facility. After talking with multiple people and being passed around and around I still never got a concrete response. Somewhere between $400-$1,000 but still not sure if this is for the screening and/or the reading. First I was told $1,000 just for the screening. Then I was told the $1,000 included the screening and reading. Then I was told there was a 45% discount for uninsured. Then I was told it was closer to $450 because they do it at the clinic vs the hospital but clinics have no discount for uninsured. Then I was told it would actually be more money because they use hospital equipment to do the screening...well isn't that special. Still never got clarity on "who" would do the reading. A radiologist or my doctor (heaven forbid as I have no confidence in her abilities). Then I was told the cost may or may not include the reading. At the end of the day I cancelled my appointment and went somewhere else. This has happened too many times with this provider.

New patient due to insurance reasons. I had the exam, which was done very well. Ordered a new pair…read moreof glasses with all the lens coatings and extras. Wore them for a week and never got used to the blue tinged reflections, so I went back. They reordered my glasses without the blue-blockers, and they arrived in just a few days. No charge! Awesome service, will happily recommend.

I needed a new eye doctor as moved into south metro. I heard great things about the Eagan Eye…read moreClinic so I booked myself and my twin sons an appointment there. upon entering I knew that I made a great choice as everyone was very friendly and accommodating. It was a nice looking place and very comfortable. They onboarded the 3 of very efficiently and got us all in and out very effectively. The testing room employee was very knowledge and the process was seamless. When I enter one of their exam rooms, the eye doctor was there in just a few minutes and she was very knowledgeable and worked with me to determine my needs in a becoming way. My 2 sons had the same exact experience. I knew it was time for new glasses for me and I found what I liked and their optician was very knowledge and low key on my options. In fact, the entire experience as extremally chill with no pressure for us to act on anything. Much different that past experiences with many eye doctor offices and optician shops. Our 1st experience at Eagan Eye Clinic was prenominal. I am recommending them to anyone that mentions that they need an eye doctor to me.

I can't figure out how to send info to my physician other than snail mail. The website is awful. It…read morewill raise your blood pressure to unsafe levels. I'm considering changing to another organization because of the communications setup.

We have been going to this clinic for ten years and almost immediately ran into problems with the…read morereception staff! Very poor patient relations skills. We loved the pediatrician so much we decided to bare with it and not complain. Eventually, after waiting over three or four years, the rude staff got replaced with real professional patient relation specialists and we were relieved! Then a few of years ago we had a problem with one of the nurses who broke a needle into my son's thigh for being too aggressive while giving him a flu shot. That made us go through an unnecessary procedure where we all had to get AIDS Testing (evidently the needle poked the nurse, too) and my son had to get another injection! I should have filed a complaint, but out of respect for our pediatrician... we kept our mouth shut. I should have taken that whole incident as a sign, because a few years later a man at the lab had to stick my son with numerous needles to draw his blood. My son was traumatized and crying out in anguish! I luckily had some over-the-counter lidocaine spray I used on him to relieve the unsuccessful numerous attempts! We weren't gonna let that man touch our son again. Which is exactly what we told the same male lab tech yesterday when we had to get my son's 11 year Well Child Visit labs taken. Some middle aged blonde chick comes over to prep my son and find a good vein and I proceeded to get my lidocaine spray ready for post-procedure and the woman declares she "won't allow" me to spray the numbing spray over the injection area. I immediately stated that I'm going to do it anyway and so she refused to proceed with any lab work. I bust out cussing them out for being sadistic psycho freaks as I left the building. Needless to say, we no longer need the services from any providers at this location! There apparently is a pattern of staff that appear to enjoy hurting children there. I highly do not recommend this clinic. Your children deserve better!

A general, routine eye exam should not take up two hours of a patient's time…read more A patient also ought not be kept waiting alone in an exam room for 30 or more minutes after having the pupil dilation drops placed in their eyes, wondering when (or if) the doc is going to return to the exam room to finish the eye examination. During my appointment, after at least a 30 minute wait, I left the exam room to speak to someone at the front desk about the excessive wait time (who stated that the doc was with another patient), and then returned to the exam room. Magically, the doc re-appeared to the exam room almost instantly. No apology. This was my experience when I went for a routine exam last month. During this experience, I was reminded how much waiting time I encountered during my previous routine eye exam here a few years prior. It causes me to wonder why, when the office does not appear to be in the least bit "busy", a patient who has health care coverage via medical assistance, is subjected to excessive wait time. Certainly other patients would have expressed complaints about excessive wait times if they had encountered them.

Dr. Snyder performs a very thorough eye exam and always makes the time to thoroughly answer all my…read morequestions. I've never felt rushed -- which is very difficult to find in a healthcare setting these days. I'm extremely nearsighted and from the beginning he educated me about risks associated with this condition; especially retinal tear which is an eyesight emergency. Sure enough, I had one and got in with a retinal specialist the same day. (I can also highly recommend Retina Center [Dr. Vaughn Emerson] -- the referral Dr. Snyder gave me). Dr. Snyder also carries high quality, brand name, designer frames that his friendly staff do a great job helping me choose. (I have 'made in USA', State brand). They measure and help me find ones that are both stylish and fit my face. Figuring I use my glasses every day, it's worth getting really well-fitting and comfortable glasses! If you're looking for a great eye care provider, I highly recommend Dr. Snyder.

After almost 15 years of having the same PCP I was shocked with my most recent visit. I was not…read morevery amazed that I received an exaggerated bill faster than I was seen by the Doctor. Along with a string of "referrals" that a PCP SHOULD have been able to handle, my visit was changed to a "problem" visit rather than the physical that I scheduled which puts me owing A TON more money due to high deductible. Sure feel that Allina is having PCP's refer patients to specialists just because and running up bills. Although PCP's may be tied up in a Union battle with Allina, DONT take it out on your patients please!!!!!

I have worked with Dr. Cherlyn Wickes for several months now…read more Yet, just recently fduring a routine medical exam she waited until we were finished and the lit into me regarding a connflict I had with their clinic director. This was clearly none of her concern and felt the issue had been dealt with previously. Asa result I have left Primary Care at the Eagan Clinic and located another clinic with Allina where I am treated with dignity and respect. The staff at the new clinic is fantastic and I just love my new Primary. I would NOT recommend anyone deciding to use Dr. Wicks as a Primary in the future.

Excellent & professional attention. They have parking available. They don't make you wait long…read more Office is very comfortable & clean. Staff is friendly & courteous.

I've been a loyal customer of this place for 30 years. In all those years, never once have I…read moreconsidered going anywhere else, even after I moved to another state. I still come back to Minnesota to visit family and get my eye check up here. Here's why: they excel at customer service! They are very friendly, they go above and beyond and they show interest in their customers' lives. In addition to that, they stay up-to-date on treatments and technology, and the latest eyewear styles--even importing frames from Europe. I can't recommend this place enough!

Love this place. Costs a bit more for me out of pocket but totally worth it. Ever person I've seen…read morehas been fantastic, don't try to upsell, and try to help get u any discounts available to you. Also a very streamline process to set teens up with contacts. Love the front desk staff (especially Michelle) and can pay extra not to get the eye dilation. Wouldnt go anywhere else!

I first walked in last Friday thinking that possibly they would be able to do a walk-in, but they…read moredon't do that. So I looked over their glasses selection found a pair I liked and then put in my information and got an appointment scheduled. Today when I walked in, everything was easy and went very well. I'm a type two diabetic and they were able to help check me for eye issues for that. I think the whole situation probably only took about 45 minutes. The only thing I can say bad about them is that the intake form that I filled out online wasn't necessarily working well when it came to taking my insurance card. But other than that, the staff was wonderful and the whole overall look of the office was nice and immaculate.

I have visited the Apple Valley Target location off of Cedar for the second time and I absolutely…read morelove the staff - especially Tammy who helps with the payment and eyeglass + contacts fittings. She's so great, super friendly and really honest about what looks good on your face according to face type. My husband came with me this last time and even though he wasn't getting a check up, she was still attentive and explanatory to him on the importance of getting eye checkups even if you don't have glasses. Tammy also did as best as she could to save me the most money with discounts and rebates. I will continue to go here because I feel valued as a customer, and I enjoy the staff who go above and beyond. Thank you!

From the owner: Optimal Eye Care is the local eye doctor to see for all of your Optometry needs in Apple Valley,…read moreMN. From contact lens examinations to contact lens fittings to general eye care, Optimal Eye Care will help diagnose, treat, and assess your overall health--and how it affects your eyes. Busy? We offer online, walk-in, and same day exams to fit your schedule. Optimal Eye Care also accepts many insurance carriers and discount plans. Come visit our office at 15150 Cedar Ave South and schedule an eye exam today!

My daughter was growing out of her too-small frames, and had a new prescription, yet we didn't have…read moreeyewear benefits for her yet. So I would be paying out of pocket. I was determined to get a good quality pair. So my 8 yo daughter and I drove down down to Hastings from Minneapolis one morning. We were greeted with enthusiasm from Gina, and we both had so much fun trying on glasses. The selection is amazing. Frames with style that aren't boring. My daughter narrowed it down to 3 frames. Then it came time to price out the lenses... The package price was better than I expected for her lenses (Transitions, with anti-reflective coating). We ordered them and they arrived 4 days later. 4 days!!!! I know they would be a special order, but I expected they would take at least a week. My daughter looks great - she won't have frames everyone else has - they fit -and I saved a bunch of money. It's def worth the trip. Even if the trip was longer, I would drive there and back for the service. My own prescription isn't due until January, but you can bet I'll be making a trip down there for my own pair. And nobody else in Minneapolis will have the pair I'm wearing - something important to me as well. P.S. Sure, if you don't care about style or fit, you can order glasses online, but my priority is to look good and feel good, while making sure my eyes are pampered.

I can't say enough good things about Eyenique and Gina. It's well worth the trip from Minneapolis…read moreto Hastings to get one on one assistance and truthful feedback. Gina is amazing and so is her selection, I will continue to make the trip for all of my families eyewear needs!

We have been happy with the customer service, Drs, exams and visual therapy. It looks like some of…read morethe negative reviews are from a few years ago. They have a great selection of frames too!

While the staff were welcoming, this clinic tried to upsell me a few times. The second time I told…read morethem that I didn't want the additional test. A few days later, I received a call to schedule the additional test. I was surprised by the eye prescription they gave me. After my appointment, I compare it to my previous prescription and it was very different. I got a second opinion and the prescription was definitely off.