Yesterday, I had an outstanding experience with Yvonne at the Dior counter at Sephora in Lime Ridge…read moreMall, Hamilton mountain. I was looking for a very special gift for my best friend who lives abroad, and Yvonne was absolutely wonderful. She was both highly professional and genuinely friendly, always smiling and truly attentive. Even while assisting me, she kindly acknowledged another customer and assured her she would take care of her shortly, which spoke volumes about her professionalism and respect for everyone. She took the time to understand what I was looking for and went above and beyond to help me find the perfect gift. She also wrapped the gift beautifully, with so much care and love, and even offered me a seat while she was wrapping it, which made me feel truly valued as a customer. She even gave me a mini lovely free gift! Yvonne demonstrates exceptional customer service skills and leadership qualities. She would be an excellent manager or a trainer for others on how to provide outstanding customer care. If your store had three team members like Yvonne, it would undoubtedly benefit greatly. Exceptional service like hers truly stands out--thank you, Yvonne!

I was in here today with my better half and we found most of the staff ignoring customers and just…read moredoing there own thing. We had to flag one of them down and she gave us a helping hand, suggesting Dior lipstick. Checkout was quick and painless.

what a great experience by a true artist. I was nervous to get my brows done. Then a friend…read morerecommended Emy to me and I've never looked back. I get so many compliments. Emy did an amazing job. I had a touchup done today and asked her about having work done on my lips. I didn't want crazy duck lips or anything too dark. She me about it and drew the shape that I would have on my lips so I at it and let her know what I thought. Wow, I'm so excited. I can't wait to book that appointment. I highly recommend Emy! And she's a sweetheart, which helps too!!

Emy is an amazing artist who transformed my nonexistent eyebrows into eye popping eyebrows…read more Extremely professional, talented and kind. Highly recommend

I have been a client of Tara for years, and that's for good reason…read more Her attentiveness to clients concerns, attention to detail and overall performance have me continuing to come back. I usually get my eyebrows sugared for reference. She puts her heart into it and won't stop until your brows look perfect! Highly recommend!

I was quite nervous about getting my delicate parts sugared, having had bad experiences with…read moregetting waxed. Tara assured me that sugaring would be completely different. She couldn't have been more correct. Instead of feeling like my skin was getting ripped off(with waxing) it was more like ripping off a Band-aid. My appointment was in the evening (Tara is very flexible with appointment times which suited my busy work schedule) I was expecting to be a sore and red as I was from waxing. Again, I was pleasantly surprised to discover none of that. Tara was very pleasant to chat with during my appointment. I will be returning once I become furry again ;)

I typically don't need facials but my skin was really congested to a point where I needed one. I…read moretrusted SkinLand MediSpa and it did not disappoint! Everything was seamless, informative and I felt so comfortable every step of the way - from the initial assessment, the facial, speaking about natural products and ingredients being used, my eczema, and even the daily checkups, suggestions and questions after the facial was done! I could not be happier with the level of service and knowledge/information shared during and after my appointment. After one facial and chemical peel, my skin is back to it's normal and I could not be happier! I can't wait to be back!

I highly recommend Amy. She was very nice and professional. She knew exactly what I needed to…read morecorrect my hyperpigmentation. I'm so happy with my results and will be coming back for more services soon!!

The best I love this place and my lashes are lasting longer…read morethan any other place ! Worth the wait!

I booked an appointment with Jess to have my brows and lashes tinted and lifted shortly before…read moregiving birth in December. I had never had this done before, and having blond eyebrows I wasn't sure how my eyebrows would turn out. I am so glad I got this done as I ended up giving birth two days after, and having my brows and lashes done took away any stress of makeup for going out during the holidays with a new baby! I look forward to booking with her again.

I am really not one to leave a bad review. But I am so absolutely shocked by my experience at this…read moresalon. I won 2 gift certificates to get my haircut with a specific stylist. I called to book an appointment but was so happy to find out they could squeeze me in that day. I also found out this stylist had 25 years of experience and has been there since they opened - so I felt confident she could do what I wanted. To start my hair was quite long with my roots (dirty blonde) having grown about 10cm out that then went into a light/copper orange colour. I asked for my hair to be cut my shoulders and to blend coppers with blonde throughout my hair. I showed the stylist a few pictures of the exact hair I wanted. (picture below) She then suggested I blend my natural colour into it as well. I was a little hesitant but I trusted her opinion. We had a few moments where she asked me of a specific colour or technique that I said no to. I did not want white blonde in my hair and I wanted it all blended "Naturally" or "evenly".During this time she bragged about how healthy my hair was (relevant later). During this process she dropped a massive blob of highlighter onto my jeans which then stained them. When we finally got to the end and she had rinsed my hair - I started to cry. There was white blonde streaks with a dark brown/black and also just maroon/red colour throughout. There was no resemblance to what I had asked for and the streaking was horrible. It was carelessly done and did not look good.(I've attached pictures). Another stylist tried to help by putting red toner on it which only made it pink. After this, I said I just wanted her to finish cutting (that part seemed to go well) and blow dry and then I wanted to leave. She insisted I come back in two weeks and she will fix my hair because it is so unhealthy and damaged that the colour didn't sit right. Which completely contradicts everything she said before. (Got my hair looked at by someone else and its healthy). She then insisted the dark colour was my natural hair colour... my hair is dirty blonde. She then tried to get me to come to the colour room where we can "fix this" she said. But at this point I was so upset that I wanted to leave. I didn't feel comfortable with her touching my hair again. So we went to the reception desk and it took me another 45 minutes to get out of there. There had been a miscommunication about me being able to use both my certificates (Which they had said I could in the morning). During this time the stylist had been giving me death stares and insisting she did nothing wrong. I said I would pay for the haircut but not the colour. I also didn't want to get it fixed because I felt so uncomfortable there. The real MVP at this salon is the young lady with the short curly red hair. It was getting intense with my stylist at the front desk when this young lady walked by. I asked for her to come over because I was feeling uncomfortable. The stylist started to raise her voice and be nasty to this other staff. But this young lady remained polite and stood up for herself. She then took over and helped me sort out paying. During this time the other stylist kept coming back to give me glares. I'm sorry to leave this review but really I am in shock at her behaviour.

Followed Jamie Violo here from a previous studio that he worked with. He's a GREAT stylist - I…read morealways love his input on how to cut my hair, and always leave feeling refreshed and definitely a little more stylish than when I went in. He's personable and friendly and upbeat, and conversation always flows. As for The Studio - all the staff seem very friendly and welcoming. Very spacious, with a large waiting area, comfortable shampoo chairs, and comfortable chairs when you get your hair done too. I had a great experience, will definitely return.

Great place. I was referred by a friend. Erica was very informative. Being my first time she…read moreexplained everything. Very easy to talk too (great distraction) Booking online was easy.

I absolutely love this place. I'm so sad I've graduated and moved back to my hometown. I still…read moredrive back once a month if I can, and have an appointment with Stephany. She's the absolute sweetest! Their prices are fair, it's a convenient location, everything is really clean without giving it a medical vibe. The decor is very appropriately aesthetic, happy and calm blues, whites, creams to compliment the wood floors and chairs. The ceiling is one of a kind, and it really distracts from the pain of waxing LOL. The girls at the front desk are always super friendly and try their best to do what they can for you. They're extremely understanding and offer such amazing service.

This is a small salon in Aldershot. The stylist I use is Lidia and she is awesome! She takes the…read moretime to listen to her customers and capture what they ask for. I watched the other stylists while I was there and they all seem to be well liked and talented. I highly recommend this salon.