Well it was a great visit as always.... until I went to purchase a new card for service and was told they no longer offer the card I have been buying for years... so guess I won't be coming here again. Very disappointed that they took it away as an option. I hope they think about it and bring it back. read more

I come here mostly because it's convenient. You don't need an appointment, which is honestly the biggest plus. There's a large waiting lounge where you sign in with your name, date, and time, then wait to be called. That part is easy and efficient. Unfortunately, the actual eyebrow experience is a total hit or miss and more often than not, a miss. Every single time, I am very clear: please just do a cleanup and leave as much of my eyebrows as possible. Despite that, the majority of my visits have ended with way too much being taken off, and not in a flattering way. My most recent visit was especially disappointing. The woman who did my brows was very kind, which honestly makes this review harder to write. I again prefaced with a clear request to keep as much brow as possible, and somehow she still pretty much erased my eyebrows. It felt like the complete opposite of what I asked for. I think she realized she didn't follow my request because she offered me a free bottle of castor oil afterward. I accepted it just to avoid making things awkward, but truthfully, I didn't want castor oil. I wanted eyebrows. A good job would've made that unnecessary. I don't doubt that some people may have good experiences here, but the inconsistency is frustrating. When you're trusting someone with your eyebrows, "hit or miss" just isn't good enough. I wish they listened more carefully to client requests and focused on consistency, especially for something as basic as a cleanup. read more

It's 10:27am, Sunday, May 3rd. I just finished getting my eyebrows and upper lip threaded and OMG. The tech who took me did nothing but TALK using her earphones. I think that's super unprofessional considering I'm underneath here threading my whole face while she's non stop talking. All her spit flying o nmy face. If you get your eyebrows threaded, you'll know what I mean. On top of that, she cut my lip made my lip bleed! She should've just stayed home and chatted on her phone. @the owners of this place, i don't know the name of the technician but please address your staff. It's very unhygienic for her to yap away while she's threading my face. I was your first client on this day - you will see my name and who took me. I've been going to your establishment for years and this is just plain gross. read more

Highly recommend to stay away! Looks like it's a scam! I purchased the yearly membership for 300$ through their app. Then I get a text message from someone (that doesn't even say who he is)saying I need to send a proof of purchase. at the beginning I didn't even answer because I didn't know who it is then I called the number. And I understood and I sent it. They cancel my membership. I didn't even have it for one day. After I sent the proof of purchase, as you can see in the picture, they disappeared. They don't answer the phone calls or text messages. They just took the money and I have no membership. I'm going to dispute this discharge of course but I hope it won't happen to anyone else. That's why I'm posting it here. All I did is purchasing a membership through their app. Shame on you! read more

Eyebrows R Us - Text messages - Eyebrow Services Near Me - Las Vegas, Nevada

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I'm someone who is very picky with their eyebrows (as I think most people are) and I've been getting my eyebrows done with HANI for less than a year now so that says a lot. I don't even have to give her directions, she just always knows how to work her magic. At this point, I refuse to go anywhere else. She has always been very kind to me & would highly recommend her. Hani it's a best I'm so happy Hani works here. read more

This girl was awful! Instead of cleaning up my eyebrows, she lefts me with little strips!!!!! I'm now left very SMALL, THIN, and UNEVEN EYEBROWS!!! Don't go here!! Stay far away!! She did the same crap to my husband and left him with very thin eyebrows... She literally did our eyebrows in less than two minutes... No care or thought went into ensuring our needs were met!! DO NOT COME HERE!!! read more

I have been going to Eyebrows R Us for many years and truly Fereshteh does an amazing job! She takes time to make sure my eyebrows are looking great. She is friendly and professional. read more

First time in this location & I happened to bump into honey, she's the best love how she does my eyebrows !!

So happy that Jas was working today! I've been going here for years, one day it was a different lady and really screwed my eyebrows. When I saw Jas today I was soo happy! Jas does a great job with threading and grateful for her! read more

Chris has a wonderful, calming energy and does a very thorough job on brows. I love coming here!

Eyebrows R Us is a threading salon. They specialize in eyebrows, but do all of the body in their salons. I have only used them for eyebrows, so my review is based on that service specifically. And yes, it does hurt! Oh, the things girls go through.... I have been going off and on to Eyebrows R Us for several years now. I started going when they only had 1 store in the valley and have stuck with them through the years, on and off. I don't live super close, so I only visit a ERU if I am near one on another errand, otherwise I just wax my eyebrows at my local nail place. I have been to several of their locations and service seems to be the same across the board. So good points for being consistent on eyebrows! They always do a good job and I am always pleased with the look of my brows afterwards. The prices are also pretty good at $10 or you can get prepaid cards for discounted services if you plan on visiting regularly. The cards don't expire, so even if you don't go regularly, but every now and then, the card is still worth it. They also offer very reasonably priced unlimited programs for a month, 6 months, and up to a year. The reason I am giving them a 3 star rating is the customer service portion. No one ever seems to be smiling and or happy whenever I am there. I get everyone has bad days, but every single time and not one person is smiling.....Weird! No one is ever very welcoming or pleasant when you talk to them. They always just tell you to sign in and they usually just point to you when it is your turn. If it is your first time, they also seem a little annoyed during the threading if you don't know how to hold your eyebrow during the session. I don't think I have ever had more than a 2 sentence conversation with anyone at any of their locations. So if you want friendly people, don't come here. If you don't mind, then go for it, because they are good at eyebrows! So there you have it. Decide for yourself and good luck with your eyebrows! read more

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I went in today and just wanted a clean-up of my brows. I specifically said I liked my shape and fullness, I just wanted the stray hairs removed. The process was slower than usual and painful - which got me worried. I looked at the final result and I have thin 90s brows, my face looks fatter now because my brows are pencil thin. I have tried so hard for the last 10 years to restore them and she left them a thin small line. My face looks 5 years older at least. She was nice, but the end result was so unattractive, I'm now looking for an eyebrow tattooist to repair the damage. read more

Go local in Summerlin every 2 week Fresha is great as is Anita clean place great service

This was my first time coming to this location because of a recent move... Anita did my eyebrows and although she did a some what nice job, she was so rude! When i sat down, I tried explaining to her the shape I wanted, and she didn't even let me finish my sentence before she placed her hand on my forehead forcing it down on the chair. Excuse me? She was not gentle at all while threading, she kept forcefully moving my head side to side, I didn't like that at all. She didn't say a single word to me. End Result: 3/5, she did listen to the shape I wanted but she didn't do that good of a job. I had to finish tweezing all of the leftovers she missed in my middle part and even under the brows! Not sure if i will want her my next visit. read more

If you go and make sure to ask for Anita she did such an amazing job! I move sides of town and I'm so lucky I found somebody who can keep shape of my eyebrows and not make them too thin! read more

I use to go to the location on Craig. They did an awesome job there. So I moved to this side of town and decided to visit this location. The place is clean and welcoming. The lady tha did my eyebrows was polite, professional, and soft spoken. It doesn't take much to do my eyebrows but she did a great job! I'll definitely return. read more

Eyebrows R Us - Eyebrow perfection! - Eyebrow Services Near Me - Las Vegas, Nevada

This is based on today's experience. I'm doing this for the 50% discount on my next service. I couldn't tell if the lady doing my eyebrows has a heavy hand or was taking out her frustration in my session. She seemed a little bothered from the 4 teenage girls that walked in in front of me. Her threading was not smooth. Mumbling with thread in her mouth I couldn't understand if she wanted me to "hold it" or move my face towards/away from her - so she took it upon herself to move it when she wanted. She didn't move to the other side to do my other eyebrow, she leaned on me (smashing my glasses against my chest) to get to the other eyebrow. I am a loyal eyebrows r us customer so I will return, but I don't like the fact that I always have a new person at each visit read more

Eyebrows R Us is like the Mc Donalds for threading . It's fast but not always efficient. It's like the time you order Mc Nuggets at the drive thru and they forget your sweet and sour sauce. I had my eyebrows, upper lip and chin done. It was all done pretty quick and the lady gave me a chance to look for any errors. It's partially my fault because I didn't look hard enough. I'm just used to other places that really look you over before they send you away. It's not like I had a forest on my chin there was only like 3 hairs and they missed one. I think I would have been better off just to pluck them myself. So I just ended up plucking it. I just wanted to add that my brows were nicely done though. I would come here if I was in a pinch for time but I prefer mom and pop type of places because they seemed more invested your happiness. read more

I purchased the coupon today - $25 for 4 eyebrow threading. Good price but do they offer good service? NO. The lady was just by herself (which was ok) and does the threading so fast to make sure she gets all the threading she can that day. She's too fast that she doesn't care what the customer feels because what is important is that nobody waits in the waiting area and that she gets all the $$$. The funny thing was, even if I tell her that "it hurts, can you hold a little bit"... she waits for 2 seconds and starts threading. What a service, right? Go ahead and try - up to you. But as for me, I will yes, go back, just to redeem the rest of my coupon but will definitely not purchase more. Go to Diya Eyebrows at West Sahara. Even if its 6 miles away from my home, it is definitely worth the drive. read more

I started getting my eyebrows threaded at the location in Town Square which is now closed. I have visited this location several times but now have found I much prefer the one on Sahara and Durango. Overall this place is average. I had never been fully satisfied with my eyebrows until I started visiting a specific lady. Her name is Farrah and she is amazing. I would not recommend going to anybody else. She is the ONLY one that has ever asked me what I want to do and how I would like it done. While I have not had anything threaded other than my eyebrows, I am always happy when I go to her. I had a difficult time deciding what kind of rating I wanted to give. Two stars seem appropriate being that the aestheticians that work there aren't talkative, although not rude, and never confirm what I would like done with my eyebrows. It is the same at every location I have visited. Including the one on Fort Apache and Tropicana as well. I am still in the process of growing out part of my eyebrows so they can be symmetrical. I can't believe it took me so long to find Farrah. One good thing I recommend no matter which location is the annual unlimited eyebrow threading. I paid $150 for mine which ends up being about 10 individual times. Going every week or two definitely makes the price worth it. read more

Pro: I usually came in about once a month to get my eyebrows and lip threaded. So I would always buy the 6 eyebrow and lip threading service for the $65 special which is a good deal since typically an eyebrow and lip threading would be $15 on it's own...so I give this place a star for that. Now let's get to the cons. I used to be able to get in and out of this place within 15 minutes. However, now it takes on average about 40 minutes to get in and out. A few times I've had to wait because the worker was chit chatting away on the phone and didn't even realize I had checked in. Other times there have been 4-5 people already in queue waiting to receive their service and only one worker there. For the actually threading the workers have been a hit or miss. There have been times when the workers don't even trim my eyebrows and it's very clear that my caterpillar eyebrows need trimming. Other times I've left with pencil thin eyebrows even though every time I tell them I want just a clean up and to keep my brows on the thicker side. I have been loyal to this Eyebrows R Us location for 7-8 years so it pains me a little to update this review, but over the past couple of years I really feel like this place has gone on the decline. Their customer service and attention to detail has been lacking for a while and I will not be returning to this location. read more

I'm very picky about my eyebrows, VERY! I walked in VERY skeptical at first. I mean, you don't have that intimacy of being alone with the esthetician when they rip off the hair off of your face because you are in a salon style setting where everyone is getting their eyebrows done around you. But, the nice part about this place it that it is hardly painful, they use threading. Never really hard it, but apparently it is better for your skin and it a bit more exact and accurate than waxing. So far I agree. The only thing that I kinda don't like is that you have to tell them what you want, rather than trusting what is common. I mean, I aint to expert on how to explain how I want my eyebrows, and I don't really know what would look better on me and what wouldn't, so I go to a trained professional to tell me. But here that is not the case, so much. Oh, but the MAJOR plus, they are HELLA cheap. only $10!!!! But overall, I live in San Diego now and I try to hold off for as long as I can to get my eyebrows done until I get back to Vegas. So I'm a fan! read more

I will never go back to this business. I normally go to Diva Beauty but figured I would give this place a try since it's closer to me. I walk in and first off the 2 girls working act like they have never seen a fat girl before and say something in their language. Then they stare at me like I am a cow coming in from the range to get my eyebrows cleaned up. Then when I go to pay I tell her that I am a new client and that I am a new client and saw online you get half price. She says do you have a coupon. It doesn't state I need a coupon. I then ask her if I print it out and bring it back you going to give me my money she laughs and says no. All while she has had a snobby attitude. So i paid and said you don't get a tip. Normally I tip the girls at Diva Beauty 3 bucks, off of a few minutes work and $11, that's a great tip. Their associates need to know that yes even plus sized girls like to feel pretty not like they are something that shouldn't dare try to look nice. Also STATE ON YOUR WEBSITE YOU NEED TO PRINT IN COUPON FOR BEING A FIRST TIME CLIENT. read more

Rude! She didn't ask how I wanted them. A soon as i was in the chair she started going at it... Didn't even let me sit back. Keep in mind i'm still a newbie. She made some comments that made me feel uncomfortable off the bat.. And kept going on even tho I gave her no response or one word answers. . . Not good customer service. Then.. I double check to see how she did. Too thin. And she missed quite a few hairs. She rushed us in and out of there. Not satisfied.! Not going back. read more

Best Eyebrows great price great customer service Freshta all the other girls very friendly come check out eyebrows r us For full face eyebrow lip and chin read more

First and foremost, i have been going here for almost 3 years.. and i must say Anita does a fabulous job on my eyebrows. .i will not go to anyonelse. She has great bedside manners and professionalism. This the place to be..if your in town or if youre a local stop by and visit Anita, she will not dissapoint! read more

Eyebrows R Us - Eyebrow Services Near Me - Las Vegas, Nevada

I have been getting my eyebrows threaded here for months to my satisfaction. Until yesterday. They had someone working whom I have never seen there. I told her I just wanted a clean up and to keep the brows thick and long. She took off half of one of my eyebrows and made the rest super thin and short. She did speak English so that was not what happened. When I saw them I was furious and called the main office. They asked me to send a picture of it and after I did he offered me a comp as if I would ever go back there! Then he hung up and ignored me when I called back. They should be put out of business! I give them zero stars! read more

My friends and I wanted to do a gals day out. Christmas shopping, lunch, and a new experience for two of us, threading. What the heck, why not try something new. A promise of shaped brows and a soft smooth face would be perfect for our last stop, the Chanel makeup counter at Dillard's. We were walk ins, and waited just a short time until Anita finished her client. We went for the full face threading. Within 45 minutes we were done, all three of us. Yes, it smarted on our upper lips. Thank goodness the newbies had our big girl panties on. The outcome was beautifully shaped brows and a face that had never felt so soft and smooth. Now, makeup seems to just glide on. Plan to do it again when another girly day comes around. Anita, we'll be back! LL, BP & TB read more

I love this location because it is right by my house. The ladies are friendly and they work quickly and efficiently. I have never had a problem with them threading my eyebrows. Whatever you are planning to get done just make sure you state it in the beginning and be very clear about what you want. Being from Chicago Im used to $8 for threading, but its $10 here which isn't that bad. read more

Anita!!!! She's the one !! Amazing and she didn't leave them thin, she really focuses on you and does her absolute best!

Pros - They do a great job, just walked in w/o an appointment, cheap. Cons - Well this is the first time I'd had my eyebrows done (my girlfriend wouldn't shut up about it) and when they first started I was like, it's not so bad but after a minute I was like Jesus this hurts. I had bushy brows so the pain lasted awhile but she was quick and it looked good! read more

Love this place! They do a great job and it is so much better than waxing. Buy the coupon when you go. It is a much better deal if you plan on returning. read more

I really miss Anita the other girls that are there not good at all. I tried different girls and they destroyed my eyebrows. I will go back if Anita comes back read more

Love love love this place! Can't get a better value anywhere else. I usually buy the 4 eyebrow sessions for $25 and get a new one whenever I run out. I have been going to Anita for nearly 4 years and have tried other places but always come back to her since she does it best! Great customer service, I recommend this place to all my friends and family and they have all continued going here. Definitely a must visit for threading services. read more

Always come here and it's my fav place. It's even out of the way from where I am but since I frequent the mall I go out of the way to stop here and never regret it. Always someone different but they all do amazing jobs! read more

We wanted to try this place out since it's near our house. I wanted to give this place a 4 but it was so painful. The tech I had was Maryam and it was a Saturday afternoon. She was by herself and it was so quiet in the shop. She did my daughters brows and my daughter was almost crying. She then did my eyebrows, she was so slow, but I could hear that she was precise on which hairs to pluck. The silence of the shop didn't help either. Imagine hearing the thread run across your eyebrow and lids and the plucking of a hair one by one. She did a great job, but due to the pain and more pain she incurred, we won't be returning to this place if she is the only one available. We did end up buying a bottle of overpriced castor oil though. That was convenient. read more

I was a walk-in since I needed a quick threading before leaving town. I've been going ever since. Great service, clean & extremely professional. So glad I found them. read more

There's a woman here with braces and generally works in Green Valley that used to work Thursdays at this location and she completely screwed up my eyebrows once and it took months to grow them back. Today (Monday) I went back in to avoid getting her again and she was there!!!! I complained how bad my eyebrows were last time and she jacked them up AGAIN today! Both eyebrows are different shapes and one has a thicker, longer tail. It was my fault for trusting her but I will not be returning again. She is incredibly opinionated and ruins the entire experience. I forgot her name, but she insinuates that products you use are horrible and insults your decision to put what you want on your face. Yuck. read more

I love this place! Being able to walk in and get my eyebrows done any time is a huge plus for me. The best part of eyebrow threading is that no matter which technician I get, my eyebrows always look perfect when I leave. All of the girls at this location are so sweet and I've never waited more than 10 minutes. It's easy to pop in while I'm out running errands. read more

I go to the location on Rainbow and Hacienda. I love it! The technicians, Pat and Huma are professional and friendly. Most importantly they do a great and consistent job. Sometimes there is a 30-minute wait or more if you specify one technician over another and it's always worth the wait. The atmosphere is friendly and relaxing. After going to other threading salons in other cities, I can say the Eyebrows R Us model is superior. Highly recommended. read more