Love it here!!! Cassie was amazing and personable. I literally felt zero pain. I'll be back, I've…read morebeen waxing for quite sometime now, but wanted to try a different business.

I've been going to BareSkin Waxing for years and have always had a great experience. It is easy to…read morebook online and pricing is straight forward for the services. I'm always greeted warmly by the receptionist and have never had a long wait for my service(s). The salon is clean, quaint, and neat. You will have to walk up a flight of stairs to get to the salon. For a Brazilian appointment I'm always out in about 30 minutes. The service is neat and as comfortable as can be and I like coming to BareSkin because I have limited discomfort during my waxing. The products and techniques the staff employs is phenomenal and they truly care about skincare maintenance in between appointments. There is paid street parking nearby but I recommend earlier appointments for more parking openings (the salon is located in Old Town Alexandria) $$

If "talk me through it" was a person lol. I had my first wax at age 34 lol I was so nervous and…read moresocial media didn't help not one bit lol. It was comfortable, clean, fast and painless. The entire time she talked to me, explained the process and talked me through aftercare.

THIS WAS THE BEST WAXING EXPERIENCE IVE HAD EVER!!!…read more All facts no printer~ As a small business, they do the best of the best for their clients~ They're inclusive to all different kinds of clientele bringing in men and women of all ages and backgrounds. They stay kind, caring, and genuine in conversation and their work absolutely speaks for itself!! They give the best quality results getting every last hair, even the one's you'd barely notice! And they're so experienced that sessions fly by in no time! Not to mention how considerate they are to hygiene!!! Everything is cleaned and prepped before each patient~ I love this place so much and I'd suggest it to anyone and everyone!

It's very apparent that Melinda is passionate about her craft! I went to her for a Brazilian and I…read morecouldn't have been more pleased. She literally left no hair behind. I'm a regular every 6 week waxer and I was super loyal to my previous wax technician, but I'm happy to make the transition to someone closer to me! Finding a new wax technician is a big deal! She's very gentle, accommodating and customer focused.

From the owner: Full Body Waxing Servicesread more

Just wanted to come back and say I still love it here. Ancill has since moved to her oxon hill…read morelocation full time, but I've been coming to MSI for the last 3-4 years. The new space is very bright, super clean and very welcoming. I normally get the waxing services and facials every few months. Reasons for the five stars: - a Brazilian is SUPER fast. It took her 19 minutes today to do a full Brazilian WHILE still holding a conversation with me about my upcoming trips. (Yes, there's some pain...but I've never had any irritations, burns, etc) - Ancill is super personable and actually remembers specifics about me (which makes me feel valued). I know she has tons of clients, so it's nice to be made to feel special. - the prices are super reasonable - her Covid procedures have been top notch throughout the whole pandemic - my facials are also super relaxing and REALLY good! She uses high quality products that don't overalls irritate my skin. - she's very knowledgeable...and I ask a TON of questions. Overall...still my go to spot for my Brazilians and facials.

I've been going to Ancil and her Cap Hill location for years, she is a wax GENIUS!! The only…read moreaesthetician who's never burned, bruised, or irritated my skin... she uses FOUR different types of wax with 2-3 techniques of waxing depending on your skin type hair type etx... sometimes using all the varied wax products and techniques in on area ( ie a bikini / Brazilian wax )... so thankful for her after I had tried crazy "high end" places that cost more than double her fee ... and would leave me crazy irritated with huge rashes ... I now travel to her MD location to continue seeing her, and my mom travels from VA to go to her... she also saved us with our ingrown hair issues in educating us on what products and care to engage in and now we rarely get any- and IF we do- her system has taught us how to manage them successfully ! FINALLY feel liberated and no longer self conscious when I wear whatever bathing suits I feel like!! Her artistry continues to her eyebrow waxes. This to me is a HUGE DEAL!!! I am Middle Eastern, and our eyebrows are everything to us ... she completely understands the desired aesthetic and cultural connotations, and they are PERFECTION!! She also ALWAYS asks if I'm using retinol currently - and if so- she will NOT wax due to skin irritation. Love her !

I have been eyeing coming here for a while and I am so glad I finally took the plunge. The salon is…read moreincredibly clean and organized. Everyone was super friendly. Mary did my nails and she really listened to what I wanted and put such care and detail into my nails. I don't think I've ever had an experience where someone truly took their time and provided an excellent service. I also got a pedicure by Emperatriz. She was also very attentive and took her time to ensure it was perfect. I can't say enough how happy I am with my results. I will definitely be returning !

I would give them a negative 5 if I could. My amazing nail tech was not available and referred me…read moreto her colleague Mary. My appointment was at 1:00. She didn't arrive at the shop until 1:30. No apology no nothing. You would have thought she was getting to me early. She proceeds to rush the process of applying my gel x. Did not do my cuticles at all. Sized the middle finger of my right and and proceeded to apply that same size nail to every finger except the pinky and thumb. At this point I didn't care. I just needed my nails done and knew I would never book with Mary again. After applying the nails to the right hand I noticed that my index finger was crooked and let her know. I draw the line at crooked nails. Instead on just coming up with a solution she wanted to go back and forth about how it wasn't. So I said that's fine. Just take them all (one hand) off and I will just wait until I can go to my regular tech. Mary storms off to get the owner and she comes and takes a look and starts being patronizing saying "respectfully the nail is straight". At this point who give af? I said take them off. She goes back and forth with me and finally I'm like "so you not going to take them off" and she, the owner, says "no". As if they can force me to continue the service. So I got up and walked out. I paid a $20 deposit that I didn't even think about disputing. 2 days later I see 4 declined charge attempts from SpaMoelluxe for the full service price on my Apple Card. Luckily I don't just let money sit on my Apple account. I was never going to write a review, post, nothing. I was just going to move on with my life and let them keep the $20. Now I have to be petty and report her business for trying to commit fraud.

Julie is amazing!! She is very efficient, thorough and gentle. Her location is by the metro…read morestation, so it's super convenient. Her prices are fair and affordable... Highly recommend people book her, you won't regret it

Excellent waxing service in a quiet and clean salon. The experienced esthetician was friendly and…read moreprofessional. The wax did not hurt like some others I've tried. I will definitely return.

let's just start by saying they never disappoint! I always have a great experience Gigi usually…read moredoes my nails and Lilly does my lashes.. I came in last minute for my sons graduation to get a fill and of course Nether of my techs where there. I went to Chloe who told me she's brand new for my nails and Christine for my lashes.. I was ner seeing as I chloe was new and I never saw Christine do lashes... chloe did an amazing job on my nails and Christine did an amazing job on my lashes ! she was quick and shared information on the process of lash health and how often I should come! safe to say I will continue getting my nails with Chloe and lashes with Christine

Metropolitan Nail Bar really said, "Let's make booking as difficult and dysfunctional as possible…read moreand see who survives." The website does not work. I made a brand-new account, tried again, and it still would not let me book. So no, this was not user error. Your system is just a mess. Calling did not help either. I actually wanted to book over the phone, and instead of helping me, I was pushed right back to booking online -- on the same broken website that was already not working. That made the whole thing even more ridiculous. Then I got a vague answer about techs making their own schedules, but no real solution for actually booking with the person I wanted. So basically, the website is broken, the phone is unhelpful, and the customer is left to just figure it out? Be serious. I have never seen a business act so uninterested in taking somebody's money. At a certain point it felt like I was begging this salon to let me become a client, and that is absurd. Fix the website. Fix the communication. Fix the chaos. Until then, people should know exactly what kind of frustration they're signing up for.

I had a wonderful experience at this location, thanks in large part to Demi at the front desk. I…read morewas originally scheduled for an appointment at the Park Road location, but it was unexpectedly canceled just one minute before my appointment time. After calling the Alexandria studio, Demi was incredibly kind, accommodating, and able to fit me into the schedule within the next 30 minutes. Her patience, professionalism, and genuine commitment to providing excellent customer service completely turned my day around. She made me feel welcomed and valued, and it's clear she truly cares about creating a positive experience for every client. I'm so grateful for her help and will definitely be returning to this location. Thank you, Demi!

So after many years they lost me because of a communication issue. Day Front Desk Associate…read moreextremely kind, however the night associate condescending and lack of customer service etiquette. If there is a billing discrepancy please call, email or reach out - or how about when I make an appointment relay that - instead a text is sent which partially summarizes the issue - simply not professional. You strive to be a community business, however treat your community as such. It's been a whirlwind at the front desk throughout the years and I get that but a good retrain is needed for your front office house staff. In this day and age , if you notice something off with a longstanding account give a call, send an email. Your Customer wants you to win but when there is lack of clear communication and just courtesy it makes it difficult to support. 5 stars to the cerologists - they are all great. It's unfortunate that they don't have a strong front do house to support their excellent services.