I brought my new kittens here for their initial check-ups and some shots and had a pleasant…read moreexperience! I took off one star because during our first visit, we had to wait a long time with no update on when the vet would be in to see us. With little kittens who had never been to the vet before, this was not ideal but we made it work! Their front desk staff are super helpful and friendly and scheduling appointments has always been a breeze! Hopefully will not need to be back soon but if so, I know where to go for great care for my kitties!

Came in with my cat Bear because he had a sore around this butt area that needed to be extracted…read more Dr. Graziano and nurse Daniel did a fantastic job caring for Bear. Bear came home with meds. He's made a recovery since and also got some bloodwork done. Thankfully everything came back normal. The price here was reasonable and would definitely bring back Bear here for his future check ups and procedures :)

I had brought my sweet girl Nessie here for many years when she had joint issues or if ever there…read morewas a problem and I couldn't get her to her regular vet. She graduated some PT training with them, gave me much anxiety when her legs would hurt her, and they were always the very best at sending her home with me happy and healthy. Sadly, the last time I brought her here, it was too late to save her. Nessie was a Bernese Mountain Dog and she had hemangiosarcoma which was undiagnosed. Her symptoms the morning of her passing was primarliy lethargy, not wanting food, and pale gums. Within moments of me realizing she wasn't doing well, I got her into the car and sped to the hospital. As we were driving her symptoms got worse and I called ahead to ask for immediate help. The team was out front when we arrived and we got her onto a gurnee. I wiped out one of her eye boogers and told her I'd be right there to take care of her. Nessie sadly didn't make it to surgery. Her heart gave out before we could help her. But I know she got the best way to leave this earth as she was barely in pain and she wouldn't have liked the cancer treatment we were planning for her. The team did a really good job helping me through the hardest thing I've ever been through. My one regret is I wish I had woken earlier that day and tried to get her help faster. But sometimes things don't go the way we want. I hope if you're in need of urgent care, you can get your pup here swiftly and allow the team to do their very best. It's a hard job these Vets and the team have, taking care of our sweet angels. I've put off on writing this review as even though it's been three months, still feels very fresh to not have my sweetheart by my side. Thank you team for all your help. She was the very best girl.

We came to Wheat Ridge ER when our dog hadn't eaten for 3-4 days. We didn't know what was wrong…read more They ended up keeping her overnight so they can do an ultrasound. Based on her bloodwork, her liver enzymes were heavily elevated. We had her there for about 2 days then got her because we were waiting on lab results and we knew we wanted her at home after a few days. Although it was a pricey visit. She was well taken care of. We still don't know why she didn't want to eat or anything not by the fault of the hospital or anything. Our dog is just a mystery. We had a follow up and liver enzymes had decreased which was a good sign. Our dog is still with us but not sure for how much longer since she is a senior dog who still refuses to eat her kidney food. But we are doing what we can but we are happy with the way our dog was treated here. Everyone was very nice and attentive and answered all of our questions.

I love this place. They are affordable, the doctor obviously cares about the pets and they are…read morealways so nice. They take care of both my cat and my puppy.

My sister recently experienced one of the most heartbreaking moments a pet owner can face: saying…read moregoodbye to her beloved 14-year-old dog. After days of agonizing over the decision, after gathering family and friends to say their final goodbyes, and after watching her children and grandchildren mourn the loss of a treasured family member, she and her husband went to Western Animal Clinic seeking help. What happened next is frankly unforgivable. Through tears, my sister was met by a receptionist who showed absolutely no compassion, no empathy, and no understanding of the pain she was experiencing. Instead, she was coldly told that the clinic would not be assisting her dog that evening because an exam would be required first and she would need to come back the next day. Not once was there a kind word. Not once was there any expression of sympathy. Not once did this employee appear to recognize that she was speaking to a grieving pet owner in one of the most difficult moments of her life. My sister is a responsible, mature woman in her late 50s. She did not make this decision lightly. In fact, she fought making it because she loved her dog so deeply. Her faithful companion had reached the point where letting go was the final act of love she could provide. The last thing she should have been forced to endure was indifference and rudeness from people in a profession that is supposed to be built on compassion. Veterinary medicine is not just about caring for animals. It is about caring for the people who love them. Anyone working in this field should understand that they will encounter grieving families every day. If they cannot show basic kindness and empathy during those moments, then they have no business being the first point of contact for people facing such devastating loss. My family has trusted Western Animal Clinic since the days of Dr. Norgren. For decades we believed in the compassion and care that his name represented. Sadly, based on this experience, that legacy appears to have been lost. I am not angry because my sister was told she needed an exam. I am angry because of how she was treated. There is never an excuse for treating a grieving pet owner with such a complete lack of humanity. Western Animal Clinic should be ashamed of the way my sister was treated during one of the worst days of her life. Her dog has joined his other four-legged freinds at Rainbow Bridge because of another, more compasionate clinic, that helped her that night. She is still grieving immensly!

For years I had a wellness plan for my dogs. It was a great deal in the early years, and I received…read morea lot of value. Towards the end with those particular dogs, I didn't feel that it was worth it. This time around, with a whole new younger dog, I decided to go out of pocket with a reputable veterinarian. After asking around, and following the advice and opinions of people whom I know to be loving dog owners, I wound up at this place. I'll say upfront, that the place strikes me as rather expensive. However, what isn't these days? The service has been excellent. My dog seems to be very well taken care of. The staff are friendly and professional.

Dr Ferrel is amazing. She helped us focus on quality of life and palliative care for our 14 year…read moreold canine daughter. Dr Ferrel has excellent bedside and phone manner. She was so thoughtful to call us with results and spend the time answering questions. She was reassuring that we were making choices in alignment with our quality of life goals. The office staff are always kind and helpful on the phone and in person. We are grateful to have found a great vet clinic.

Our cats and dogs have always received the best care at Clear Creek. We've been clients since they…read moreopened. Dr. Lindsay was warm and knowledgeable, and Dr. Darian is awesome! I highly recommend Clear Creek.

Excellent, thorough and conservative care so glad Cleer Creek is right up the road. I know my…read morebabies will always have great care. Thankyou Dr. Darian and Cleer Creek for helping me and Sammie

Dr. Tandi was great with my small dog. She didn't push anything unnecessary and agreed with my…read moresuggestions to support my dog's health and had other good suggestions going forward.

Wonderful vet clinic! Reasonable treatment plans, easy to make an appointment and always calling to…read morecheck in to see how things are going after an appointment.

Dr. Jennifer Menning is a STAR!!!!!! the girls in front and the vet assistant are the most pleasant…read morepeople I've interacted with in a long time I called them about my cat I went in right away and they saw him asap and they were so nice and patient, seriously THE BEST VET EVER 100% recommend I love these ladies

I am absolutely stunned by the level of unprofessionalism and lack of compassion shown by West…read moreDenver Vet. My fiancé had a disagreement with the clinic after being told one thing by a previous vet and then being told it would no longer be honored. He was understandably frustrated -- especially when we were suddenly told our dog needed $500 in bloodwork every six months, despite showing zero adverse effects from her current heart medication. I called immediately afterward to calm the situation, apologize, and ensure the clinic could communicate directly with me moving forward. Between our five animals, we have spent over $20k at this clinic in the last couple of years. One of those pets is an 11-year-old dog on palliative care who depends on timely pain and comfort medications -- a completely different animal from the one with heart issues. This morning, Amanda called this morning to inform me that the clinic would no longer provide care for ANY of our five animals, including refusing to refill active, essential prescriptions for a dog currently battling cancer. When I tried to discuss this decision, Amanda yelled at me on the phone, leaving me no choice but to end the call. I have never encountered such unprofessional behavior from a veterinary clinic. To deny care -- including life-sustaining medication -- to an elderly, terminally ill dog because of an altercation that did not involve me is inhumane, unethical, and indefensible. There was zero compassion, no attempt to problem-solve, and no awareness of the responsibility they carry as medical professionals entrusted with the wellbeing of animals. We are grateful to be moving on to a new veterinary clinic, but it is heartbreaking that it came to this. Our animals deserved far better treatment than what we received at West Denver Vet.

One of the best vets I've ever found. They do exams outside to make sure your pup is comfortable…read morethe owner is. They then move things inside while you wait or come back depending on the service being done. They are affordable and do cater to all sorts of animals.

I truly can't say enough good things about this veterinary clinic. Everyone on staff is incredibly…read morekind, but working with Dr. Chughtai in particular has been such a great experience. I have a 9-month-old puppy with a very unique missing-toe situation, and having a vet as attentive and thorough as Dr. Chughtai has made me feel so comfortable and reassured about my concerns. In addition to his compassion, Dr. Chughtai is extremely professional, knowledgeable, and detail-oriented. He takes the time to explain things clearly and thoughtfully, never makes you feel rushed, and approaches every decision with your pet's best interest at the center. It is very obvious how seriously he takes his work and the level of care he provides. He consistently goes above and beyond to answer all of my questions and walks me through every possible next step in my puppy's care. Even though I've since moved farther away, I genuinely believe the drive is worth it to have a team that cares for your dog the same way you do.

My last pup eventually passed... and I got two more dogs about 5 years ago. And still use Highlands…read moreAnimal Clinic- and still beyond happy- pups too. It really feels like home and the vets take their time with both my boys. Like always, they make things easy and efficient and they have an app now (vetdesk I believe?) and it's very easy to use. When I can't take the boys to their appointments, my mom will and she loves highlands animal clinic too!

Dr. Drake has been so great with my anxious pup. She really takes her time, is very responsive, and…read moreis so patient with both of us!!

I brought my nine-year-old Pomeranian to Animal Urgent Care after a seizure because his regular…read moreveterinarian had not yet opened. I approved bloodwork to look for metabolic causes of the seizure. The bloodwork was useful and ultimately showed no obvious peripheral cause. What I found frustrating was discovering that an IV catheter had also been placed at a charge of $120. I do not recall consenting to catheter placement; I recall specifically consenting to the bloodwork. No fluids or medications were administered through the catheter during his visit. The medical record states that catheter placement was approved, which does not match my recollection of the conversation. After several hours, the treatment provided consisted of examination/observation, bloodwork and placement of the unused catheter. Hospitalization for continued neurologic observation was recommended, which I declined in favor of taking him home and following up with his regular veterinarian, who knows his neurologic history and current medications. I understand why an emergency clinic might want IV access available in case another seizure occurs. My concern is not that the clinicians considered it medically reasonable; my concern is that a $120 procedure was performed that I do not believe I authorized, and I did not understand until later that the catheter had not been used to administer any treatment. In an emergency, owners are frightened and making decisions quickly. Clear communication about what is being proposed, what it costs, whether it is diagnostic, therapeutic or precautionary, and obtaining explicit consent before proceeding are extremely important. My primary concern is the IV catheter and the lack of consent. The catheter had already been placed before the veterinarian came to speak with me. I was never asked whether I authorized placement of an IV catheter, and I was never told that it would cost $120. What I was specifically asked to authorize was the emergency/triage evaluation and the bloodwork, which I approved. The medical record subsequently states "IVC placement approved." That is not an accurate account of what occurred. I did not approve catheter placement. By the time the veterinarian discussed the diagnostic plan with me, the catheter was already in my dog. It was never used to administer medication or IV fluids. When I decided to take him home, I also had to specifically request that it be removed. Ultimately, I paid $610 and left without any treatment having been administered to my Pomeranian for the seizure--no seizure medication, no fluids, and no other therapeutic intervention. I understand that examination, bloodwork and observation have value, but for our particular situation this emergency visit was not worth the cost or the additional stress to my dog and me. In the future, I will make a seizure-management plan with his regular veterinarian so I know exactly when emergency care is warranted. His regular veterinary clinic opened approximately 40 minutes after I arrived here; in retrospect, I wish I had kept him safely confined and comfortable and waited for his own veterinarian. Based on my experience, I would not recommend this clinic.

We were visiting from out of town and our pup ingested marijuana that he found in the yard of the…read moreairbnb we were staying at. The staff were quick to identify and treat. They were informative, attentive and emphatic to our situation. He is doing much better after receiving treatment. We are grateful he is OK. Thank you!!!