1. Exxxtreme Cycles

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La Feria, TX

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Motorsport vehicle dealers

Motorsport vehicle repairs

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3 years ago

Said utv oil change would be 1-2 days, 5 days later was told be patient it would be sometime next week. Poor customer service!!!

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Bert Ogden Hyundai

Bert Ogden Hyundai

(7 reviews)

Wayne in the service department provided great service and support for us. We needed a transmission…read morethat was covered under warranty. He helped us get a loaner car while ours was in the shop. He kept us updated on the status of our repair during the whole process. Would strongly recommend.

In February of this year, I brought my vehicle to Bert Ogden Hyundai of Harlingen for the second…read moretime to address ongoing issues. After approximately two months, I was told the repairs had been completed and my vehicle was returned to me. Less than two months later, I took the vehicle to Tipton Hyundai of Brownsville because I was still experiencing transmission shifting issues, the alignment was noticeably off, and the replacement trim on my driver's door handle had already fallen off. Tipton Hyundai's inspection identified multiple issues that should have been repaired or discovered during a proper multipoint inspection. They found a severely worn and tearing belt causing the wobbling and noise I had reported, a broken replacement door handle trim piece, glue on the exhaust that was causing the burning smell, and an alignment that was significantly out of specification. They also advised that an underlying suspension or steering issue may be causing the alignment problem and should have been diagnosed because it will continue causing alignment issues until repaired. Before learning about these additional problems, I requested only a refund for the alignment. Bert Ogden denied my request and stated the alignment issue was due to my driving. Based on Tipton Hyundai's findings, I believe Bert Ogden failed to properly inspect and repair my vehicle, resulting in continued mechanical issues, additional repairs, and unnecessary time away from work. I am requesting reimbursement for services that were not properly completed, reimbursement for defective replacement parts, compensation for the wages and time I lost due to repeated service visits, and an extended warranty to restore confidence in the reliability of my vehicle after the deficiencies in the prior repairs and inspection.

Bert Ogden Harlingen Kia

Bert Ogden Harlingen Kia

(24 reviews)

I had a great experience at Ogden Kia in Harlingen. My sales woman was very knowledgeable and…read morehelped me understand how to use the CarPlay as I had never had one before I went back a couple of times because I'm not very tech savvy and more than happy to help me learn how to use all the tech. The Kia soul was a great choice. It's got as standard. A lot of features that other people pay extra for a lot of safety features that really help. I hope this is the last car I ever have to buy as I'm older but if I did have to buy another car, I would definitely go back to Burt Ogden Kia. My family has been buying cars from the Ogden dealerships even before Ogden had his own dealership back when he worked for the Cadillac company and I've always been happy with the service and the treatment I've gotten at Burt Ogden.

The service Kia in Harlingen and main office has given me and the company I work for horrible…read moreservice. I gave Kia in Harlingen a1 star rating because I am so disappointed with the service I am receiving. I am Fleet manager for Sunny Glen Children homes and we took 2 Kia's for a recall over a month ago. I have yet to receive and updates and every time I call I keep getting told that it will be ready in a few days. According to your staff the parts are on its way but before I took them for service they had assured me that the parts were in. Just this morning I have called to the service depart 5 times and no one answer. I have also called the main Harlingen line to speak with an operator and it goes straight to voice mail. If anyone cares to speak to me my name is Ozzy Ramirez and I am the Fleet Manager for Sunny Glen Children Home in San Benito. I will not be recommending Bert Ogden Kia in Harlingen to any business or anyone that I know. My phone number is 956-234-0607

Exxxtreme Cycles - motodealers - Updated October 2026

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