I bought a new bike, they delivered it damaged. Took two times with me sending the bike back until…read moreit was repaired properly, Weighted end pieces on handlebar. Now there is a recall on my 2023 Honda Goldwing, a possible fuel pump failure. I was told I have to pay $35 dollars to have them pick it up. It's Honda fault they did a poor job on manufacturing. Honda refused to pay for the pick up. In my belief, safety first is just words. As a veteran, I cannot recommend Honda Motor cycles. Should have bought an Indian or BMW . Update, I made arrangement to have my vehicle inspected at the Brownsville's Honda Powersport. They checked on the recall, took my seat off and took a picture of the fuel pump number,,, and here is what they found. My fuel pump was not the one on the recall. No need to replace the fuel pump. Honda wasted my time. I worked at an automotive company for many years, these companies are suppose to ID each part by lot number that goes into a vehicle. So I have to wonder, did Honda know which part numbers were bad and what vehicles they were put into? Did they lose tract of it? I did not have to replace the fuel pump, Honda could have given me the part number, all I had to do is take off the seat a verify which pump I had by number. I could not recommend Honda after this supposed recall. In my opinion it was a waste of my time, my fuel part was not replaced.

I have purchased 16 new motorcycles across America from BMW, Honda, Suzuki, KTM, Yamaha and Harley…read moreDavidson. All of my purchases were very positive experiences except for a Honda I purchased through F&T Motorsport. Salesman knew almost nothing about what he was selling. Couldn't find the key to the bike. Didn't know how to start the bike. "Out the door price" increased 4 times. The dealership has no genuine interest in doing business because selling motorcycles is not their business. I suspect F&T is a front. A money laundering operation near the US/mexico border.

Never trust these thieving rats.(Juan Angel Ortiz) tried to get me to commit fraud!!!! They scam…read more$2000 Took in a jeep paid in advanced it took them all most 2 months to get my Jeep towed back in worse condition then be for.. while at his shop damages were done to my Jeep, items were stolen from my truck they possibly went as far as to steal the transmission from my Jeep... When I told him the Jeep was to messed up and it still owed money on it I was going to let the bank repo it Mr Juan Angel Ortiz side" hey you want to try and make some money out of it???? I thought how is that possible he told me "I'll make s fake bill so when they come to pick it up they will have to pay to get the vehicle back then we CAN SPIT THE CHECK...... WOW WHAT A WAY TO RUN SHOP

From the owner: One Stop Auto Parts , You need it we have it. With large…read moreverity of Parts, engines transmissions doors lights motors glass bumpers starters alternator

Customer service was very good . Just one crazy detail that drove me nuts, cleaning lady must to…read morehave an obsession for hanging out at bathroom.

In February of this year, I brought my vehicle to Bert Ogden Hyundai of Harlingen for the second…read moretime to address ongoing issues. After approximately two months, I was told the repairs had been completed and my vehicle was returned to me. Less than two months later, I took the vehicle to Tipton Hyundai of Brownsville because I was still experiencing transmission shifting issues, the alignment was noticeably off, and the replacement trim on my driver's door handle had already fallen off. Tipton Hyundai's inspection identified multiple issues that should have been repaired or discovered during a proper multipoint inspection. They found a severely worn and tearing belt causing the wobbling and noise I had reported, a broken replacement door handle trim piece, glue on the exhaust that was causing the burning smell, and an alignment that was significantly out of specification. They also advised that an underlying suspension or steering issue may be causing the alignment problem and should have been diagnosed because it will continue causing alignment issues until repaired. Before learning about these additional problems, I requested only a refund for the alignment. Bert Ogden denied my request and stated the alignment issue was due to my driving. Based on Tipton Hyundai's findings, I believe Bert Ogden failed to properly inspect and repair my vehicle, resulting in continued mechanical issues, additional repairs, and unnecessary time away from work. I am requesting reimbursement for services that were not properly completed, reimbursement for defective replacement parts, compensation for the wages and time I lost due to repeated service visits, and an extended warranty to restore confidence in the reliability of my vehicle after the deficiencies in the prior repairs and inspection.

Always a good experience with the service team here at Bert Ogden CDJR. Clean facilities, happy…read morefaces, and prompt service!

Worst service ever. These people spent more than a week replacing a battery that had just been…read morereplaced in April. Told me I could pick it up today. Got a ride to the dealership. After searching for my car for about 15 minutes, guess what? It wouldn't start. They were going to have the technician look at over this afternoon to see what the problem is. That was hours ago. Have I heard anything? No I have not. This is also a recurring issue with this dealership. They never contact me to let me know what the issue is and when I call someone is always going to call back. That almost never happens. I would never recommend this dealership to anyone.