I enjoy visiting this business to browse and shop. There are a variety of coins and assorted…read morehistorical items on display. It's a mini museum with things you can purchase.

Guy who answered the phone extremely rude when I asked a simple question. Proceeded to raise his…read morevoice and tell me he has a store full of people which I highly doubt at noon on a weekday. If he was so busy why answer the phone? Was going to take my flawless gold coin here but went with another business due to the rudeness of the worker. Lost future business! Thanks!

They are the most friendly people I have met in a long time, services are excellent, very…read morerespectful BIG SHOUT OUT TO STERLING, perfect gentlemen.... American cash traders will always have my BLESSINGS.....

These guys say on their website that they take almost everything. So, my son brought them several…read moreperfectly good, working (but older) stereo components, plus some DVDs. The two men running the store were very rude to him, took one look at his things, and told him to get them out of the store. My son then brought in a few more items, at which time one of the guys said: "this better be good", then told him to get them out of there. BTW, my son is on the autism spectrum, and couldn't figure out why they were being so mean. Hey, guys: it's a pawn shop, not the friggin' Mayflower Society (though you'd expect that group to have at least a modicum of decorum). Be polite to your customers so that they may want to come back and buy something, ya know? We won't be back, for sure.

I knew what the price of 14k gold was at the time I went to sell my ring. He offered me a very low…read moreprice for an 11 gram gold ring. I had to negotiate to get a higher price but it was still too low. The ring was worth more than he offered. I needed the money so I had to take the offer. I'll never go back. It was not a fair price.

It should really be a zero star!…read more I just realized that I was ripped off half the amount I should have been offered both in December 2022 and January 2025. Being more knowledgeable now, I looked up gold prices for those times and knowing the approximate weight of the gold I had sold to Brandon at those times, I knew I was definitely cheated.

I just replaced a watch battery there, but they were very professional, kind and efficient.read more

Abigail at Benari was an absolute pleasure to work with. She was extremely attentive, efficient,…read moreand had an amazing attitude. Absolutely recommend for jewelry needs! Great experience!

I took my 14 k gold watch to this store to replace the battery. The male proprietor failed to…read moreproperly close the back of the watch. Moisture entered and corroded my beautiful watch. The woman proprietor, Kim then sent my watch to an "expert" for repair. The watch is still destroyed. I doubt if these people would recognize an expert if they fell on them. They couldn't manage a battery replacement without demolishing my watch, idiots! Save your precious jewelry and go anywhere else.

I had a vision for my engagement ring. I did my research and it took us to Eastern Lapidary in…read moreEdgmont. I showed the two gentlemen my design I drew and the process began. I picked out a yellow diamond and used smaller diamonds from an old ring. A few weeks later I had an amazingly beautiful ring. Everyone associated with my ring was very professional and attentive to my dream ring. I can't wait to go back for my wedding band. Kathy Glen Mills, Pa

Didn't have exactly what we were looking for, but plenty of gorgeous pieces and worth stopping by…read moreeven for a look at something shiny and a visit to the art gallery upstairs. Always a pleasure to meet a fellow Catherine :) Love the wide array of jewelry pieces they have and from different places

These folks are really nice - articulate intelligent advice and no upselling pressure; repairs are…read moreestimated first and fairly priced. Highly recommend them and would happily return to make a significant purchase.

No they ripped me off my mother's tennis bracelet was ruined looked like stone replacing weird…read morecircular marks I don't trust them!!

We recently ordered custom 25th anniversary bands and couldn't be happier. Ivan Kaplan is a true…read moremaster of his craft making Kaplan's Fine Jewelry a rarity. Most jewelers send all their custom design work out to someone else (sometimes off-shore) increasing the odds of problems. On any given day at this jeweler, you'll see Ivan in the back working on his latest custom masterpiece.... usually with his sidekick, Lucky, nearby. They made the process so easy. Lisa Kaplan carefully listened to us and showed images of several concepts after we explained what we were looking for. They totally got us and understood exactly what we wanted. The rings came out perfectly, no changes had to be made and they fit brilliantly together with our other rings. We love this family run business including the next generation, Evan Kaplan and his fiance Jess, who are so sensitive to your needs and truly want to make each occasion special. Thank you Kaplans!!!

very nasty on the phone... won't be doing business there. Not a place that stands by "no order to…read moresmall". if you aren't spending the big bucks you'll feel you are wanted their time.

Wow, what a turn for the worst and horrible experience. From saying we will never go anywhere else,…read moreto saying we WILL go anywhere else BUT this place. A small diamond on my wife's wedding band fell out after 2 years of owning it. Not a huge deal, it's whatever. We have had it for 2 years and it's small. Was willing to get it replaced. So she brought the ring in, and somebody took a look at it and said NOOO problem!!! we will replace the diamond for free, and we will ensure the setting isn't loose (turned out it was). So we got the ring back, and not even ONE WEEK LATER! the same diamond fell out while we were at a wedding overseas. One week. So my wife brought it back in to say wtf, you guys "fixed it" but then the same issue happened. You'd think we wouldn't have to pay for it, since they obviously didn't fix the setting. Turns out they want to charge us $100. Whatever. When my wife went to go back after another week of waiting for it to be fixed, they shut the door on her as they were closing and said sorry, everything's locked up. You're a mom and pop shop, not a chain jeweler. You'd think you'd put the customer first and just stay open another 5 minutes to help somebody else. Worst part of it all: the lady said "oh you should have called when it fell out! we probably would have replaced it for free" as she is swiping the credit card. WHAT?! We are telling you now!!! after THOUSANDS and thousands of dollars spent here, no way I am ever stepping foot in there again. For those reasons, I'm out.