Very friendly, very professional, great knowledge pertaining to preparation for your taxes.

I will never go to this lady again. And it's sad I even have to leave this review as stated by a lot of others , she is PAST unprofessional. I have Been trying to book an appointment with her since last month . She doesn't call you back or show up AT ALL for her appointment. At this point I don't even understand why she does taxes or has a business. I'm a very understanding person , but when my time is played with 1 too many times that's where I draw the line . I have made a total of 3 appointments just to never even be seen. I literally messaged her and told her I had been calling her back to back and I'm getting the run around. She calls me back FINALLY and proceeds to tell me to fill out the intake form , (which I had to contact her for weeks just to get the correct link) and that she will be doing my taxes later that night . Obviously it took me a max 1 /maybe 2 hrs to fill out the form due to me being on the clock at work when we spoke. Once I fill out the forms I message and call her back to confirm if she had received it . No response . This fucking lady is retarted and clearly might be on drugs I don't understand what's her issue or what's so hard about communicating or being professional. 0/10 would no recommend read more

Angela provided me with Excellent service and is very informative and business minded.

The worst customer service and disregard for the importance of others time, that I've ever experienced. After scheduling a virtual appointment for 1pm, by 1:30 no call was received. So, I called Angela to check the status, and she answered rudely stating that she will call me in a couple of hours. when I asked for an estimate she said I just have to wait and that it could be later on tonight. I respectfully declined and took my business to someone who's professional in character, appreciate their customers time and business. read more

I have been going to Angela for years. The first time I went I waited like 6 hours to be seen and I had an appointment. Other times she showed up extremely late, but this year, 2022 was the worst. She offers virtual appointments according to her site but when you schedule one she declines. So I made an in person appointment for 5. I showed up at 4:55 and texted I was there because I saw her truck. Nothing. 5 o'clock I go to her door and it is LOCKED. I call twice. Nothing. She comes out to her truck to get something but I didn't notice until I seen her running back to her door where she locks it AGAIN! I go to the door and knock/ jiggle the handle. Still nothing. So just after 6 I say fuck it and leave. Do you know this bitch waits until 8 to call me and say she never heard from me and we had an appointment. I had my kids with me as always and she just doesn't give a fuck. We never had a falling out I always showed her respect. SO WHY THE FUCK DO ME LIKE THIS?? Something is clearly off with her might be drugs or imbalance of sorts. Please don't waste your time or money!! Pic below to show I was fucking there for my appointment read more

Extended Tax Services - Tax Services Near Me - Long Beach, California

There's nothing better than receiving service from a black woman professional. I feel more comfortable seeing someone who looks like me while I am getting my business done. Keep up the good work! read more

Great service and a great tax return...come and get your tax done with the extended tax service been a member here for a while now and I'm always happy every time I come here to do my taxes because they treat you like family and help you get the most on your return .....I can't wait to come back next year $$$$$$ read more

Amazing all around the board, Angela is extremely professional and gets everything done in an extraordinary fashion. The entire set up and service is outstanding and you won't regret coming here for your tax services! read more

Angela is amazing!! Today was my first time filing my taxes and she was perfect for me. She is very patience and helpful. Definitely coming back here next year read more

Can't even express how great this service was, excellent customer service, my refund was by far the most out of everyone. If you are looking for a reliable tax return agent do not hesitate to call couldn't ask for anything better read more

Ms Angela knows her stuff. She knows how to maximize your refund and as well as providing information that will help improve your future tax preparation. Met her through a collegue and that was when I was first starting out as a working poor college student who was not that well informed regarding taxes. read more

Extended Tax Services - Inside - Tax Services Near Me - Long Beach, California

Man I got referred here through an old coworker about 3 years ago and been coming back ever since! Angela is the best she really looks make sure your taken care of nice! She polite, kind and respectable. read more

By far the worst representation of a black owned business. Very unprofessional and very unorganized. No point in scheduling an appointment. Angela is never on time for appointments. She shows up hours late and leaves when ever she wants. Business should be shut down. read more

She's definitely the go to tax provider.! I highly recommend and will continue to go there ! She's great !!

Amazing couldn't find anyone better ! She was very professional asks got me a gray amour back ! 10/10

I Highly recommend their sercices. This is my second time here. I experienced that staff is very knowledgeable and informative in legislative changes that helped my particular situation in which my prior tax preparer failed to know. Staff is welcoming and down to earth friendly. My shout out goes to Angela and staff. read more

I have been going here for years and i will always go back. Love the service and Angela will most definitely get you the MAX. If i have ever had a concern about my refund Angela has always addressed the concern with no issue. read more

I highly recommend Extended Tax Services. Ms. Brown is the Boss Lady! She take cares of the community, and make sure you understand everything STEP BY STEP! You Are Appreciate. Thank You! read more

I've been coming for about 5 years and this is a great tax place. She always take care of you I would recommend her to everyone and she always gets you the maximum return read more

I've been going to Entended Tax Services for about 6 years and Angela Is always a joy to work with. She works hard to provide her clients with the best quality tax services and I admire her vibrancy and patience as a business woman. Office space is clean and she is always welcoming to both clients and visitors. I highly recommend Extended Tax Services for your tax needs! Marchel'le Hayes read more

These tax services are great. I go to Angela, and she is great. My mom referred me her, and she does great with my taxes . I would highly recommend Angela/extended tax services to anyone . read more

Angela goes into great detail working on your taxes. She is super helpful. Book an appt ASAP.

This bitch is extremely disrespectful I have been going to this money hungry bitch for over 5 years and she fucks up my taxes every year and the reason why I go back is because she has got my taxes so messed up that I cant find anyone to fix what she has added on me. She charged me over six hundred to do my 2018 taxes and today IRS is auditing me and she took my state taxes to pay for her service and I still dont have shit,and this bitch is hiding from me I'm calling her from different numbers and she is answering them but wont return my call and she has fucked me up for the last time. I suggest none go to her she takes all day make appointment every 30 mins but have you waiting for 8 hrs she is horrible and I will never send anyone to her every person I sent to her she has fucked there taxes up and wont return they calls. She may get u back the BIG money by lies but at the end of the day u will be in the boat I'm in right now being audited and this hoe running from what she did. read more

Fuck this place... this lady was rude disrespectful and had an attitude. First the lady lied and said she wasn't there . But my sister seen her so we stayed.Then This fucking woman had the Gaul to cancel and say i don't care, I'm not in the mood today I'm gonna take care of these other people and those 2 out there cause they came from a far. And my sister was like well she came all the way from inland empire . And she continued to refuse and say I have the right to refuse service. While she's saying this I'm looking like wtf omfg this bitch is dumb as fuck and I wanted to yank those braids out. Me being changed and all I just let it be.i wouldn't refer her to anyone cause she basically said idc that you made an appt. fuck you get out in my eyes. It took me 4 hours to get out to Long Beach because I don't have a car and she did not care what so ever. I'm not like those other people who just hopped in there car and drove down here from a far I took the fucking bus! To Long Beach to get my taxes done with my other siblings. And she was first late second lied and 3rd was disrespectful and rude for no reason! And might I add we couldn't even reschedule a sooner appt . So we had to set an appt. for March 19 . This was my second and last time seeing that fucking dipshit read more

Extremely unprofessional on all levels. I would advise everyone to reconsider doing business here. If you set an appointment for 8am, you may be seen between 3pm - 5pm or not at all. I had an appointment set for a Saturday in the morning, waited from 8am until 12pm outside of the door for the owner (Angela) to show up. She never came, I called and texted her mobile number a couple of times, I was finally able to reach her and she said very rudely that she was not going to make it to the office that day and was in the middle of something (end of call). Just like that. I rescheduled for another morning appointment a different weekend and literally waited all day to be seen, the level of inconsideration and unprofessionalism was something I have never experienced before. I had an issue later on with a document and needed to reach her, she never picked up the phone, the office number and her personal voicemails were full, emails went unanswered, eventually she responded by text very rudely - needless to say, I ended up having to pay someone else to fix the issue. I have never felt so disrespected and treated so poorly by a business owner in my entire life, I can't understand how this business is still in operation. If you value your time, want someone professional, someone reliable and respectful this is not the place for you. Please do yourself a favor and find someone else, avoid this place like the bubonic plague. read more

Angela is very thorough in her work and very nice. 10/10 would recommend. Make your appt ASAP

Been dealing with Angela for years & have been satisfied thus far. Excellent customer service also very friendly & professional. I have all my friends & some family going to her also. She's highly recommended. Thank you read more

Angela has been doing my family taxes for years now always has a smile on her face and tries her best to greet and accommodate everyone that walks in her establishment she's very friendly and family oriented so it makes it more inviting read more

Worst place to get your taxes done, I got a text made at appointment on the 29th for today the 5th at 4:00. I get here and I am not even on the list. She talks to much she answers the phone while working with you. No professionalism what so ever read more

Very unprofessional! If I could put a zero, I would. Made an appointment for after her vacation. When I arrived she was not there. I called several times and she did not answer. Had my husband call and she answered stating I did not confirm but if I wanted to wait she was going to the office to do paperwork and she could only talk to me. Nope that is OK, I took my money to some one else. I live in Eastvale and having to drive to Log Beach on my day off was enough money I will spend on services for a very unprofessional and rude person. read more