On time, reasonable and friendly. Will use them again when we need taxi service from RSW.read more

We used this car service to take us from Fort Myers airport to Marco island. Max (our driver) was…read moreso helpful & accommodating. Our flight was delayed on the way down to Florida. He stayed in constant contact with us and reassured us that we would have transportation. The SUV as clean and Max was an excellent driver.

Island Taxi is great and love Debbie! She arrived a few…read moreminutes early, helped place the suitcase in the car, and was an absolute pleasure to visit with on the way to Fort Meyer airport. She was so personable, friendly, knowledgeable, very professional, and a great driver. The car was spacious and clean and would highly recommend! Thanks, Debbie!

They can improve on manners and Kindness. Rude Rude Rude. They told us to walk. No customer service…read moreskills. Update: I do appreciate the comment below from the Company, but the walk was 0.9 miles along a dark street or ocean with an older person. Not ideal for such a "small friendly island."

This is the second time I've used Top Ride Transportation, and both experiences were excellent. The…read morefirst was for a cruise in Miami, and the second for a trip to RSW Airport. Mr. Gaby Boutros is absolutely the best--friendly, considerate, and always on time. The van is consistently clean, spacious, and perfect for multiple passengers and luggage. Scheduling is flexible, and he goes out of his way to ensure complete customer satisfaction. My wife and I truly appreciate the kindness, reliability, and value we receive every time. We can't think of a better transportation service and highly recommend Top Ride Transportation to anyone looking for dependable and professional service.

Based on previous reviews, I contacted Brian about arranging a pick up at baggage claim for my 80…read moreyear old mother ( a reluctant traveler). He assured me that for $5.00 additional the driver would meet my mother at baggage claim and bring the car for her! WOW! I just heard from Mom and she said the service was exceptional ( amazing knowing my mom)! Pete was waiting at baggage claim with a welcome sign. He retrieved her bags from, escorted her and the bags to the curb while he brought a Lincoln Town car to pick her up ( my father drive a Lincoln Town Car before he passed 19 years ago) . On the short drive home, mom asked if Pete could stop at Jimmy Johns ( located just outside her development) so she could get a sandwich for lunch - he even went in and got it for her! Pete brought moms luggage inside her home and placed it where she could easily unpack it! This was truly SUPERIOR service, I will need transportation for mom again in the fall when she travels for her granddaughters wedding, you can bet I will be calling Superior Airport Shuttle again! Thank you Brian and Pete for making Moms travels so smooth! The $43 fee for meet and greet plus travel was less than $10 more than a cab from RSW to moms cost me 2 weeks earlier- .... can't recommend these guys enough!

Pretty much the worst possible experience with this company. They have a business PayPal account in…read morewhich I deposited the fare the evening before pickup. Upon arrival at the airport they illegally detained my associate demanding an additional form of payment because they claimed they don't use PayPal. (The business is listed as paypal accepting according to the PayPal vendor list) I explained to them that the business has a PayPal account and showed the receipt where the funds had been deposited in the account. Still they demanded that I pay an additional $200 before they would let her exit the vehicle. I of course paid this so she would be released. What should have been an easy trip to the airport turned into an adventure in extortion and false imprisonment. Later they called to confirm that they did receive the money in their PayPal and will refund it ...... That was 2 days ago and I'm still waiting for a refund.......

Southwest Luxury Limos exceeded all our expectations!!! We called to check on availability and…read morepricing - Rob (owner) could not have been nicer. Within minutes he gave us pricing and the type of vehicle we would need for a group of 15 adults. Pricing was reasonable. The service was extraordinary ! A few days before our reservation date, I received a text stating they were looking forward to seeing us on Saturday. On Saturday I received a text telling me who the driver would be and confirming all the details. In a few hours our driver Gustavo texted us to introduce himself and give us his personal phone number. Gustavo arrived on time and was wonderful. Very professional, very friendly and humorous, very well dressed and explained everything inside the limo. Gus drove us to our concert and back very safely. I would highly recommend Southwest Luxury Limos.

I highly recommend this service. Rob was very responsive at every stage and gave us the best…read morecompetitive price. Our driver Pierre was punctual, courteous and a good driver. I will definitely use again when the need arises.

Th is business is top notch, smooth start to finish, no follow up call needed, great communication,…read morehighly recommended Thanks Dream Vacations Tatter Travel

This is without a doubt the best service to and from the airport in southwest Florida…read moreNot only is the price reasonable but the drivers are courteous and always there on time and very pleasant. The vehicles are new and clean. I have never had a problem and have used this company for years.

Our driver got there, we gave him the address of the hotel. He said his cell phone was dead and he…read moredidn't know where to go, could he have one of our phones. Seriously? For the amount of $ you charged us and NO, you can't have my phone. My friend put it in her GPS, was giving the directions, told him to turn left (we could see the hotel 2 blocks away). He didn't and ended up taking us over the bridge into Port Charlotte. Construction so we had to get to a point to turn around, we finally got to the hotel and not even an apology. Highly would NOT recommend.

DO NOT BOOK. This was the worst experience with any type of service that I've ever had. My sister…read moreand I both live in metropolitan cities - NYC and DC - respectively, and we've never seen this level of disrespect. We arrived at the Ft. Myers airport and our driver was no where to be found. We called the provided phone number that we were referred to and were met with sarcastic, condescending, rude man. He chastised me for wondering where our driver was. Then our driver arrived with a forward facing booster seat, when we requested a rear facing carseat for my 16 month old nephew. My sister refused to put my nephew in a carseat that was too large for him, rightfully so. It was meant for a 40 lb child and he is only 25 lb. Additionally, it was not secure with no directions on how to secure. The driver did not have a clue how to set it up. It amazed us that this company (the driver AND the owner) expected us to put a child in an unsecured car seat? They did not even provide guidance or know what type of seat it was so we could google how to set it up. We offered to have my mother drive 30-minutes to bring us the correct carseat. The driver rudely told us that he wasn't waiting for us and then proceeded to unload his car of our stuff in the street, stranding us with a 16 month old at an empty airport. I then received a lengthy message from the owner stating "they did everything right" and there was nothing more they could do and would be charging us $25 for gas. But wait, thats not even the worst part! When we called to discuss the situation, the owner again was completely rude and condescending, telling me that we were part of the "snowflake generation" and at least he can provide for his family and that he "owns a multi-million dollar business." UM WHAT?! It was the most outrageous conversation I've ever had with a human being, let alone the owner of a company we hired! Please please please do not use this company. Not only are they unreliable, they treat people like garbage and have no respect. I'm utterly shocked at this situation and hope this place goes out of business. Should have brought my own carseat and got an uber or lyft. BYE FELICIA!

What a great way to travel from Cape Coral to Naples. Adam was our driver and did a fantastic job!read more