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    Expressions

    5.0 (2 reviews)

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    The Flower Shop

    The Flower Shop

    1.8(12 reviews)
    1.2 mi

    They just up and cancelled my order, and also one from my brother, at 3:15pm; too late to get…read moreanything out in time. Should have checked yelp reviews. Pretty clear what we should expect.

    Horrible experience. I hate to even leave this review but this customer service cost me a lot of…read moretime and money. Initially I thought this would be great- I spoke with a lady who seemed nice over the phone. I sent her pictures via texts of the arrangement I wanted. I told the lady I would be out of town, so I would be unable to come in to look at the arrangement & asked if she could text me pics instead. She agreed. $100 was taken out of my account (which I paid over the phone) and I never heard from them again. Called & texted several times over the weekend with no response. Needed the arrangement on Sunday... By the time Saturday evening came around, I still hadn't heard anything. I honestly thought I had been scammed. I spent Saturday evening in a rush to find florals and a pot to make my own arrangement (this was supposed to be a large arrangement around 2.5 ft tall x 3 ft wide). I called again on Monday afternoon to get my refund for the arrangement that I never received on Sunday & all the lady would say is that she doesn't deal with these things over the weekend. (Even though the arrangement was to be picked up on a Sunday & it shows me "read" receipts on the messages i sent her Saturday morning). She also said I never went to look at the arrangement, knowing i told her i was out of town & asked her to send me pics of the arrangement instead. I have proof in txts on Wednesday that it was definitely discussed that she would be sending pics. And I never received pics. She also said I never come in physically & paid the other portion to her for the arrangement size being so large... Again, knowing I was out of town & had paid the first half over the phone & discussed paying the rest over the phone. I even asked if she needed my card info again so I could pay the rest of the amount & she said she wanted to send me pics of the arrangement & then I could pay the rest. Also, between all my calls and texts that she never responded to over the weekend, she accidentally called my phone on Saturday, then hung up. Not one single text response back saying they were either cancelling OR working on my arrangement. I never received this arrangement and when I confronted her, she lied and blamed me for me never receiving the arrangement.

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    The Flower Shop
    The Flower Shop
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    Expressions - flowers - Updated May 2026

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