Very knowledgeable and honest ! I highly recommend . Good communication and serviceread more

Selling a piece of gold jewelry I was skeptical as always. The service was friendly and…read moreknowledgeable. Accepted their offer as it was a good one. No need to do more research as they were more than I thought. I would go back for sure.

Pawn Pro redeemed…read more Gave this place another chance today and a guy name Phil took really good care of me First thing I noticed when I pulled into the parking lot was chaos, apparently hobbyists that park there for the business next-door don't believe in yellow lines, Phil and I joked about it then he gave me a discount for good parking :)))) Actually anyone can get a discount for joining their rewards membership, and doing Yelp reviews :-) I got a gaming keyboard for 20 bucks, it wasn't wireless but it was backlit and had a lot of handy keys I also got a couple of tools that I needed for my toolbox really cheap An impressive selection of products considering the size of the place, they make good use of space

The owner is very professional and helpful. He has extensive knowledge about a wide variety of…read moretopics. I wouldn't hesitate to go to him for an assessment. He is my new goto person for silver and gold.

I called about selling some gold jewelry and such. They came to see me because at the time I was…read moreunable to drive. Thewy looked at what I had to offer. They then explained what my items were worth and the reason for the estimate. The value they offered far exceeded what I had hoped for. These are good and fair people to deal with. If you have a pawn or a sale item try everyone else then go meet Joe for the best deal.

Just got off the phone with Joe & he was super helpful! Very knowledgeable about the guitars I am…read moregoing to sell him & seems very fair!

It was a very cordial atmosphere. The sales person was very attentive and she answered my…read morequestions. I did make my purchase

Family owned business in the heart of downtown Syracuse. They have so many unique pieces and all of…read morethe staff are so friendly and helpful. I bought a gold chain today and they were very patient with me the entire time. George is the owner, and he's phenomenal! Very personable and friendly. I will definitely be back for my jewelry needs

Been to this shop several times. Lou is very fair and paid me top-dollar for my items!…read more Recommend him highly!!!

Worth the drive to see Lou. Honest and trustworthy. Highly recommend to anyone looking to part with…read moreold jewelr/coins/etc.

We brought at least 40 coins. Some silver dollars, several Kennedy half dollars, dimes from the…read moreearly 1900s, and some unique coins. I thought he was, at best, abrupt and not personable. We told him not to mix up the coins, as some were mine, my daughter's, and my boyfriend's. He dumped out the coins, looked at them, and put them in piles ( mixed them all up) Without talking to us. He had zero comments about the cool, special, sentimental coins. "No, that's not worth anything..." He said he melts the coins down into silver bricks. I should've spoken up. He took advantage of our lack of expertise. He gave us less than our lowest expectation for all of the coins. He didn't give us a receipt. He did email when we asked for it after we left. The coins were Not itemized!!! He will swindle you if you don't know coins and their prospective value. The downtown pawn shop would be a better place to go.

Scammers all the way, always adjusting, always taking from you and costing you more money in the…read moreend. There is no such thing as being a good client with these people because they will get YOU in the end. Negative stars if possible... AVOID, AVOID, AVOID AT ALL COSTS. Plenty of other dealers/wholesalers to deal with in this country.

My first visit there, to sell some old gold and silver jewelry. I was greeted immediately and the…read moreowner was very friendly and efficient. It is always difficult to judge whether such an establishment will be fair in their dealings, as I have been taken advantage of before in other places. This, however, was a very positive experience and I think I got a fair deal. I maybe could have haggled more, but I had cash in hand within minutes. I would use their services again.

5 stars all the way. I walk in, man greets me to repair my necklace at moments notice. He fixed my…read moregold locket clasp in seconds, it's been broken for 20 years! Very helpful, very friendly, very professional! I will be back to check out gold and silver! Thank you guys!!!

This lovely jewelry store is located towards the end of the plaza, and it does not disappoint! When…read moreyou walk in you're greeted with the sight of so many pretty sparkly things! There's a wide array of choices and they've definitely got a nice mixture of new jewelry and vintage choices. All is beautiful and carefully selected or crafted by the staff, who are very kind and helpful! I was able to find a beautiful gold necklace for my boyfriend's birthday with the help of a nice woman who was kind enough to gift wrap it for me! Would definitely recommend stopping in!

I had a gold ring I bought in Greece. I love this ring. Somehow, I have no idea how, it suddenly…read morebecame super not round. I brought it into Diana Jeweldry. The super nice gentleman took it in the back. I heard all kinds of noises. after 5 minutes he came back out. My ring was round and shiny. and he didn't charge me a thing! made my day!