I've used this company a number of times over the past few years. The first several times were…read morefine, but the last two will be just that...the last two times I use Classic. The next to last time was picking me up at an auto shop and taking me a few miles home. The wait time was fine, but the condition of the cab wasn't great - ripped seats, etc. This last time was not a good experience - it was a cold, rainy day earlier this week and I called for a ride. The dispatcher asked my location - another auto shop on Stratford Road. I told the dispatcher the shop is hard to find and it's located between a car dealership and another business set back from the road. The dispatcher also asked my destination. What time was reasonable, driver called to ask where I was and I informed him which shop I was in and he said he was outside. He wasn't. We went back and forth on the phone while I walked outside in the rain trying to find him. He was in one of the other businesses several hundred yards away...in an unmarked SUV. When I got in I asked if the dispatcher had told where the shop was located (since I told the dispatcher)...nope. Then he asked my destination, I asked if the dispatcher had told where the shop was located (since I told the dispatcher)...nope. Then he asked me how to get there. I asked him if he would like me to drive. Cabbies should have maps, a gps, or reasonable knowledge of the community. Then, there was also no meter in the car, so who knows if I am being charged correctly. I asked if I could pay with a credit card. Yes, but no machine in the car, so the driver had to call in to get the charge approved. I was also told there was a $10 minimum charge (the fare was $5). What a mess. As I said, last time I use this company. For background, my grandfather was a cabbie in NYC so I have a good reference of what makes a good cabbie and good car. Classic isn't it.

0 stars if I could rude only twice hosp. In lexington called them first time never showed second…read moretime kept telling on there way finally called neighbor come get me. They said I was rude yet men got on phone screaming this how we do things but yet dispatcher tell you different.. very nasty people ( karma )

Used D&D to take my mom to the Greensboro airport from Winston Salem. Deb showed up on time, was…read morefriendly and professional; the car was nice and clean. Was much cheaper than cost of Uber. We would definitely use D&D again if/when needed. Very glad I found her service on Yelp!

My underage daughter flew across country and I needed someone reliable and trustworthy to pick her…read moreup from the airport and take her back a week later. Deb was very straight forward on details, prompt at both pickups, excellent phone communication beforehand and during pickups. Deb ensured that she was the one doing the driving and my daughter easily located her upon exiting the airport. Her rates are extremely good. I couldn't have asked for better personalized service. Her services are highly recommended!!! Thank you Deb and God Bless

This is a great company on time and plenty of communication, Alex is a very safe and efficient…read moredriver thank you all for a great experience.

Our family has used them 3 times for departing from High Point to get to the PTI airport. Service…read morewas always GREAT. The driver was on time (even leaving from Clemmons--where they are based--and even in the middle of the night or early morning hours). We absolutely recommend Airport Connection Express, & will use them again in the future.

Uber had charged me for a few cancellations as for one of 24.96 along with others, çwhich was never…read morerefunded back to my bank account. Customer service claimed I wasn't charged, only a fee which is understandable but... the ride charged refunded didn't go back to my account. That's not good business & Uber should be careful not to do this to other folks or else the company could really reach their own downfall.

The Uber driver this morning Ola license plate RJD2070. Went to wrong spot for pickup In the…read moreapartment complex when I told in via msg he stated that my disabled brother who is getting soaked in the rain walk to where he is. I let Ola know my brother's walk was not well and he couldn't walk far because he's disabled and Ola did not care still made my brother walk through the rain to find him and where he was at and I got charged over $13 for a less than 8 minute ride and then there's no way for me to properly alert Uber to all this.

Cheaper than Uber and Lyft. But slow especially during…read moretraffic hours. Sometimes their vehicles are not clean and some are banged up.

I called from Georgia to arrange transportation for my 82-year-old mother from Winston-Salem to…read morePiedmont Triad Airport and paid in advance via credit card. On his own, the driver called me when he was arriving, during the trip because my mother couldn't remember the airline, and again after he had made sure she'd made her way to the American ticket counter. I will be using them again!

The driver was very rude to my 98 year old mother, Usually they help her with her groceries.Rhis…read moreperson just popping the trunk.And then took off ...You should be ashamed. You don't care... your being an ass hat.

I will never call this people again, not only was the cab nasty and had a roach in it 40$ to go…read morefrom east market to west market, that's ridiculous. That's just why uber and lift are taking all their business. Then this sob going 5 miles an hour catching every red light, count your days I should've have went with my first instinct; go a mile down the street and put money on my cash app card but my dumb self said I'll let them make some money, BIG MISTAKE I WAS WILLING TO PAY 25 maybe 30 but 40 fucking dollars. For those of you that don't know they have a button on the drivers side that makes the fare go up. Beware!!!

You cannot find a more friendly, reliable, dependable driver than Mr Lo. We use him any time we…read moreneed a ride anywhere is the Winston Salem Triad area and also whenever we need a ride to or from the Charlotte Airport. He goes out of his way for his clients and is just a very pleasant and kind person. I can't give enough stars for him. He's just the best.​

Mr Lo is my go to for pick up and drop offs When I'm in Winston; reliable, friendly, always…read morecommunicates his ETA- he is the absolute best