Employees are not able to answer any questions. They do very little to look things up and find more…read moreinformation. Stock is very limited, most of the time they tell you to order it online but have no info on when or where it will be delivered. On the phone you will be constantly interrupted. Instead of listening they try and cut in and tell you what your question is. They definitely need work on customer service.

As a fan of great music and awesome Hi-Fi gear, I always check out local shops when I'm out and…read moreabout. I stopped by Phoenix just to poke around and see what turntables they carried. Good selection of equipment for all budgets. What makes or breaks a shop for me is the staff. I spoke wiith Richard during my visit and he was great. He made me feel comfortable and took time to talk with me about equipment. I will be back for a turntable! Thank you Richard!

Herr AND Frau Mueller went above and beyond the call of duty to fix my dishwasher, which had an…read moreinternal pipe break. He picked it up on Thursday and by 1800 on Friday, I had a perfectly working dishwasher. I would definitely recommend their service if you are an expat homeowner.

Great store -- kind of hidden on the top two floors above a typical department store. Needed to get…read morea power bank and U.S.-European converter plug while in Trier on vacation. Had everything I needed and prices were quite reasonable.

The closest thing to Best Buy here in Germany. The store is large and offers a huge variety of…read moreproducts and services. Prices are reasonable in comparison to similar stores. The staff is friendly and helpful, and several of them speak English.