It was unbelievably cold today and unbelievably busy at Interstate Batteries. Kelly and his team…read moredid an absolutely wonderful job and we're very helpful answering questions.

Helped me trouble shoot the reason my battery was dying in the cold. Did diagnostics on it and…read moreshowed it wasn't a dead cell. Rather it was low voltage. Was able to buy the charger then and there in the store. Personable staff especially a tall young (~20 year old) man with short brown somewhat curly hair. Hoping the manger can give him cudos. Thank you

Never again will I go back to batteries Plus I bought four batteries in the last 4 years Three of…read moremy had to take back immediately because they were no good The last one lasted 2 years and then when I took it back to see if I could get money back they said no but we can give you money on a new one but I had to get a different one cuz I was on the road when it went bad and surprisingly enough when he looked up to see if I bought them they had no record of me ever buying a battery pretty convenient

NEVER AGAIN! U NEED TO READ THIS! READ ALL THE WAY THROUGH!…read more Had Iphone that would sometimes charge and sometimes wouldn't charge. Usually wiggling the cable got it to work, but it was progressively getting worse. We decided to take it in to get the charge port replaced. It would be a simple straight forward cost effective repair. The phone was in perfect working condition otherwise. They gave us a discount to replace the battery while the phone was open and we went with it. Got the phone back the same day and everything was working great. They did not comment on the condition of the phone. We simply paid and were on our way. 3 days later the phone stopped charging all together. IT DIED AND WOULD NOT TURN BACK ON. We took it back in for batteries plus to "warranty their work." They took it apart and put new charging components in it and the phone would not even turn on. Mind you before they touched it the phone was functioning except the intermittent charge issue, NOW THE PHONE WAS DEAD IN THE WATER. They said sorry nothing we can do about it. We were furious because the phone was fine before they touched it. Now it wouldn't work at all. They still expected us to pay for labor. I negotiated with the manager heatedly and he refunded us for all labor costs from both days. He was unwilling to warranty the phone and apply money towards us getting a new one. Their contract does mention this. This is where the story gets interesting. The manager claimed that the phone had "corrosion" inside of it. The "corrosion" was the cause of the phone suddenly not working. We demanded to see pictures of the corrosion and they emailed them to us. It seemed like a fishy story. To me it sounded like they broke our phone and were not going to take responsibility for it. We gave them the benefit of the doubt and took our now ruined phone home and had to buy another one out of pocket since they would not warranty their work. We had a non functioning Iphone laying around at home and decided to let our son take it apart for fun. As he took it apart we NOTICED NOT ONE SINGLE SPEC OF CORROSION INSIDE THE PHONE. THEY LIED TO US OUTRIGHT. We were furious and filed a case with the Better Business Bureau. The BBB reached out the batteries plus. Batteries plus never responded since they are not BBB accredited. We gave them the benefit of the doubt since the phone was older, but well maintained. We had a functioning Iphone with intermittent charge issues before they touched it. It was 100% dead after they touched it. They claimed corrosion and showed us pictures of the corrosion. Our actual phone had NO CORROSION inside it. At the beginning of the deal we handed them a functioning phone and they handed us back a broken one. You Decide. Wish I would have kept all the pictures. BE WARNED. NEVER AGAIN

Amazing service!!! They changed my car battery with a sleeping baby in my car! I never had to get…read moreout of the vehicle and they completed the task at hand in less than 5 minutes!! Friendly and knowledgeable staff!!

This place was super rude while I was trying to get a part warranted the young kid was super…read morehelpful before this old nag came over and ruined everything

My wife and I walked In and saw the fender flares Which were Located directly when you walk in to…read morethe left of the store. while we were looking, the female store clerk barked at us for walking through the random carts that were obstructing our path to the fenders. she was very rude and when we asked how do we look at the fenders if we can't walk through to get to them? She barked at us to walk all the way around and through an entire isle and then back around. we were so put off by her rudeness and long detour that we just ended up leaving. We just bought a truck and were in good spirits excited to buy new things for our truck and this lady just ruined it.

I went to O'Reilly's four weeks after my total hip surgery thinking that they would replace my bulb…read moreon the driver side of my headlight. The guy that waited on me did not even know how to remove them even though I told him how and would not do it for me so I ended up standing out in the freezing cold replacing it myself. Guess a girl knows how to do it better than the boys at O'Reilly's. My brother always told me to go to O'Reilly's to get a bulb replaced or windshield wipers. I guess I won't be. The owner of the store needs to work with his employees on customer service and politeness. I even had a handicap parking sticker on my car.

Terrible customer service! Rude with customers. I wanted to make sure they had a filter. I was…read morelooked at like I was nothing for asking about a filter! The heck?

BE WARNED! The ordering process was easy. Everything after that is terrible. I ordered a small…read morewatchet set two weeks ago and the order status sat and never got updated although I got charged immediately for the tool set. I reached out to the company for a status update and never received a status update from them on the order. Now I have requested to cancel the order since it never shipped and did not receive any confirmation of the cancelation besides what is on the website. Now having to go rounds with them to get this process closed out.

My recent experience with ACME Tools has been nothing short of exasperating, and I feel compelled…read moreto warn prospective customers before they consider doing business with this company. From the outset, the level of customer service I encountered was profoundly disappointing. Representatives were consistently unhelpful, curt, and in several instances outright rude when asked the simplest questions about my order. At no point did I feel that my concerns were taken seriously or that anyone was genuinely interested in resolving the issues I raised. The company's return policy only added to the frustration. Navigating it was a tedious exercise in obstruction, marked by unclear instructions, dismissive responses, and a general unwillingness to provide meaningful solutions. Rather than standing behind the products they sell, ACME Tools seemed more focused on avoiding responsibility and deflecting accountability, leaving customers to absorb the inconvenience. To make matters considerably worse, the delivery process was appallingly slow. I waited two full months for an item that was advertised with a much shorter fulfillment time. When the package finally arrived, the product was visibly damaged, rendering it unusable. After such a prolonged wait, receiving a compromised item was both infuriating and unacceptable. In my view, ACME Tools has demonstrated a troubling disregard for customer satisfaction at every stage--from communication to shipping to after-purchase support. I would strongly advise others to think carefully before purchasing from this company and to consider alternative retailers who value professionalism, responsiveness, and basic respect for their customers.