I definitely recommend speaking with each other before communicating with a future tenant because…read morethe lack of communication within their leasing department is HORRIBLE. I was told about a larger unit, and I understand that circumstances arose that led the current tenant to decide to stay. But do not CALL ME after I visit the day before and tell me it's not available after visiting twice that same week. I was not informed about the situation at all until the day after, and, worst of all, it was over the phone when it should've been brought to my attention the day I visited in person. The phone call was infuriating as well. The woman who spoke to me, Ana, needed to talk with all parties first to see what they told me before speaking with me on the phone because she was clearly uninformed about the whole situation. There's also an email that backs up what I was talking about, and she still didn't know anything about it. It's not one person's fault; it's the whole department's fault for not communicating the circumstances among themselves. It was very unprofessional, and I hope they learn for any future tenants who consider this complex. As this was my second time going through this with this complex, I will not be returning ever again.

My husband and I loved living here. Due to an unfortunate event, we had to leave town. It's small,…read morenot overly crowded. You usually have the gym/pool to yourself. Parking is NEVER an issue. Maintenance team is awesome, responsive within a day. Front desk (usually at Lincoln West) are there to answer any needs and made you feel like family. They were a tremendous help with the move out. Would highly recommend this place to anyone seeking a safe, quiet PLUS relaxing atmosphere.

We have lived here since 1/2024, and my partner and I love it. Excellent location, quiet.respectful…read moreneighbors. Amenities are clean well kept maintained, staff 5 stars.

We haves lived at Lincoln West since just after it opened more than 6 years ago and it has been…read morefabulous for my wife and me. Having never experienced apartment life, we were unsure what to expect. But the small size (67 units) and the clientele have made our time here amazing. Management is very responsive, the grounds are well-kept, life is pretty quiet, people are friendly, and the aromas at dinner time are scrumptious! We are relocating to another state, otherwise we would stay right here. We could not be happier with our time at Lincoln West and I already know we will miss it much! Thanks to all of you who have contributed to such a positive experience for us. We really do appreciate you.

My husband and I have lived here for 4 years. We recently moved out since my husband got a new job…read more& we needed an additional parking space, but we really loved moving here. (The manager told me that there will be 2 available parking spots right after we move out lol what a timing) Here are pros and cons from our experience: Pros: 1) Monthly rent here has always been inexpensive. They did increase the rent 2 or 3 times while we lived, but it was a small amount and the rent was always below market price. 2) The environment inside the community is always clean and beautiful. It even smells good lol. It is also a gated community so you feel safe here. And since it's always kept clean, you don't get to see bugs here! This was a HUGE plus for me! 3) Good neighbors. People who live here are very quiet and sweet. + The windows are newly installed, and they block out the noise very well. 4) Last but not least, Xio the apartment manager is super sweet. She is always willing to help and very responsive. Having such a professional on-site manager felt great. Cons: 1) As I mentioned, parking spots were a major issue for us. We started living here when we had one car, but the problem started once we bought another car. The area has lots of apartments, so it's very hard to find street parking. If you're going to park multiple cars, you will have to check if they have extra parking spots available. If they do, there will be absolutely no problem. 2) In summer, the apartment gets very hot. It doesn't have a central AC system, and there's only one wall mounted AC in the living room. Since we lived upstairs, it was extra hot in the afternoon. It's also not an easy option to open windows, because you'll see your neighbors pass right next to you. Both of us are sensitive to heat, so it wasn't easy for us especially in summer time. Overall I truly enjoyed living here, and would definitely recommend renting this apartment to anyone, especially to someone who wants to save more but still wants a nice apartment.

I've been living this apartment for over 4 years and moved out this October. I really love the…read moreenvironment, location (close to FWY 5 & 91). The Property Manager Xio & her husband Felix are nicest people I've ever met. I still keep in touch with them even though I left the apartment. I lived there 1 bedroom and it's pretty roomy and quiet. The bathroom is pretty bigger than any other apartment. I would definitely recommend this apartment . .

Elaine, the property manager is amazing! She advocates for all of the residents and is a…read moresweetheart! Overall, a great place to call home

We love living at Sundial, everyone is very helpful they do things when need to done , Office…read moreand Maintenance Staff,Thank u for making us feel welcome here .

1 star. I'd like to give this place at least two stars because the maintenance team is actually…read morefriendly and helpful whenever they can be -- but so much is out of their hands because of management and apartment rules. When I applied for my apartment, I was approved in a few days. Karina, the manager at the time, was amazing -- she explained everything and really fought for me when they tried to give my apartment to someone else that applied using section 8. She got it fixed, but that was just the start of the problems. After I moved in, I left my son's bike outside so we could play together. A few days later, I got an email saying nothing is allowed outside -- no bikes, no toys -- even though most people here have kids. They also send constant emails saying kids can't be outside without an adult right there, even if you're watching from the window. Even if you're outside with them they don't want them using scooters or playing with balls. Security is another joke. They have Ring cameras, but the quality is terrible and you have to pay extra. I asked Karina if I could put up my own cameras -- she said yes and even defended me when higher-ups complained. But once Karina left, management made me take them down. Their community cameras are slow and pointless. When my brother-in-law's car got looked into and his kid's bike was stolen, management didn't even bother to give him the footage. They also approved me to wash my cars behind my apartment -- then new management took that back and sent me a violation notice for something they had already said was fine. Parking is a nightmare if you have more than one car, especially with people parking from Knotts. No patio, no dog park, no gym, no Amazon hub for packages -- and if you have kids, get ready for constant complaints about toys and bikes. The only good thing here is the maintenance team and how Karina used to fight for us. I understand the new manager wants to look good for higher-ups, but they need to care about residents too. For what you pay, you can find a place with more freedom, better parking, and a family-friendly vibe. I'll definitely be looking for a new place once my lease is up. Consider this your warning.

Great community with an amazing maintenance team and the best office staff! Cynthia, Susie, and the…read morenew Community Director Mercedes are always there for the residents and truly care!

Lived here for the last year and Tony (the Maintenance Supervisor) is hands down the absolute best…read more He was always quick to take care of any maintenance issues I had and always went above and beyond to make sure we were all good.

I just wanted to take a minute to show mad appreciation for our maintenance supervisor Tony…read moreSanfilippo!!! He's the hardest worker I've ever seen in my life. Anytime you need to fix it. He responds immediately and takes care of the problem right away. Thank you so much, Tony. We all appreciate your hard work!

Our experience with Twin Pines Apartments has been wonderful. The community has a peaceful…read moreambiance, well-kept grounds, and high-quality homes that truly feel cared for. We also appreciate the amenities; they're clean, convenient, and add to the comfort of living here. We would especially like to thank Sayda and Carmen for their exceptional assistance. They were friendly, patient, and very supportive throughout the entire process, making our move smooth and stress-free. This is absolutely a 5/5 experience for our family, and we're grateful to be part of such a welcoming place.

The worst apartment ever seen, they changed for everything, I was there for 11 months and they want…read morethe apartment back like you not living there. When I move there the apartment was not really clean, carpet was dirty, kitchen the same and lot a roaches were everywhere, the problem if you cancel the contract you need to pay $8000 to break up the contract, really bad experience with this management,

I love living here. The property is new, clean, and well maintained. You can tell in the way the…read moreproperty is kept that the staff here cares. Yes, it's apartment living so messes and noise are inevitable, but the staff will always do everything they can to help you if you need anything. We also love the food events they have here often.

Awesome place to be! The establishment is immaculate and well maintained. And the staff are so…read morehelpful and kind ! I was looking for a place remotely ( a couple of hours away) and Lisa was so helpful in helping me find the right unit and making sure the whole process was easy and smooth. Thank you again , Lisa!!

this place is sick. dream apartments. gated multi level shaded garage, dark and light hardwood…read morefloors, bright and dim lights with whirlpool washer dryer units, co work stations for work after work in peace, rooms are carpeted, huge walk in closets, staff is nice. walking distance from trader joes, costco and mitsuwa! yeah, rent is high... but where isn't it? the government is going to screw us over anyway so might as well upgrade your life. contact me if you need spectrum internet i can cut your bill in half 657-767-5322

I am leaving this review as this property needs a lot of work and management. I've had great…read moreinteractions with a young lady in the front and Brandon- always helpful, willing to serve. No complaints with the customer service but this property has changed since Angela was on site, like night and day. Talking to other residents- they feel the same. Various issues around the property not being addressed as they were when Angela was on site. She kept it tip top. Not sure where she went but hope she comes back.

I have been hear 6 months and the manager is great! They will work with you and if anything needs…read moreto be taken care of they address it. The neighbors are nice...no problems The construction of apt is good quality, the neighbor can't hear me and there's little to no noise that I can hear from the neighbors. The two bedroom apts have a lot of room and the apt comes with a garage that has extra storage space! This has saved me a lot in storage fees Nice community

Decent apartments, poor service. You can ask for something to be done several times before it is…read moredone. I was a victim of domestic violence (a roommate) while living here, and they withheld my security deposit even though they are not legally allowed to do so. Lived here 5 years. I would say live here, it's fine, but know any security deposit will be a sunk cost for you. You won't get it back unless you are willing to lawyer up.