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    Executive Auto Service

    5.0 (1 review)
    Closed 7:00 am - 12:00 pm, 1:00 PM - 5:30 PM

    Services - Executive Auto Service

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Executive Auto Service Photos

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    5 years ago

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    Sharp Auto Repair & Towing

    Sharp Auto Repair & Towing

    (11 reviews)

    Very knowledgeable, professional mechanics. Reasonable prices and they backs up their work. Highly…read morerecommend Sharp Auto.

    They definitely have some issues to work on…read more.. TRUST IS EARNED, NOT GIVEN We took our Suburban in to be looked at for a number of things. Wayne called me later that day and gave me the list of items they want to replace, totaling around $2000. That was all fine except that one of the items was the front shocks. Those shocks were no more than 3 months old and had maybe 5k miles on them. I told them the shocks were new and them telling me they needed to be replaced made me question the validity of everything they're telling me needs to be done. I also told him that I may want to get a second opinion. Not once was I rude, I didn't curse, and I didn't yell. Wayne said he was going to go look into that and look for himself and would get back to me. I said that sounded good and expected to hear back from them soon. The next day they called and talked to my wife. They re-affirmed that the shocks were compressing more than they should and I might want to contact the manufacturer to see if they could be warrantied. Fine, that makes sense, I figured I'd do that after they finished all of their work. I called them back the next day and told Wayne to go ahead with all of the work except for the shocks (about $1400 worth). He responded by telling me they've decided not to do any of the work because I don't trust them. He continued to make excuses about why he didn't have all of the info when we first talked on day 1, etc etc. Trust is EARNED, not GIVEN. They further explained what they found with the shocks, I accepted it, and we moved on. THEY didn't though. At the end of the day, I expressed concern that what they were telling me needed to be done may not be valid due to the fact that they wanted to replace 3 month old shocks. They further explained the issue with the shocks, I said that's totally fine, lets do everything else and I'll take a look at the shocks myself, only to have them respond 2 days later saying they've decided not to do the work since we don't trust them. I called back and asked for the owner to call me (I believe it's Brent) and as of now, I have not heard from the owner. BUYING AND SELLING CARS I personally haven't been in this situation with Sharp, but I know several who have. They'll take their car to Sharp for a repair. Sharp will come back with an estimate for the work. If the cost of the repairs are more than the owner wants to pay, they'll sometimes offer to buy the car off the owner for pennies on the dollar and sometimes also sell them a different car they had previously fixed. Doing this in itself isn't bad. It could actually be a great option for some owners with a costly repair. The issue is that Sharp is financially incentivized to make certain repairs more expensive, causing the owner to more likely want to sell the car to them. They can then buy and fix the car for pennies on the dollar, then turn around and sell that car to someone else for a higher profit AND sell the original owner a car as well. They're incentivized to buy your car off of you for cheap, not necessarily to fix your car for you. While it would have been nice to use them going forward due to location and their prices appear to be pretty decent, we'll be choosing other shops in the future and recommend others do as well, or at least don't ever plan to question what they tell you or they might kick you to the curb.

    Executive Auto Service - autorepair - Updated May 2026

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