I have taken two bridesmaids dresses to be altered at Exclusive Alterations. Both times I was nervous because I knew the dress would need pretty major alterations done. But, both times I was extremely pleased with the end result - a dress that fit me perfectly! They are efficient, prompt, and honest about how much time they will need to complete the alterations. Highly recommend you visit Exclusive Alterations for anything you need! read more

Jenni completed my alterations. My wedding is a destination wedding in Clearwater Florida. My dress was ordered online, sight unseen, other than in pictures. Adore my dress, but needed some adjustments. Jenni worked with me from the get go. Provided me with superb customer service each and every fitting, and did an absolutely amazing job with the dress!!!! My dress fits so perfect that it's just as comfortable as my favorite tshirt and jeans. She put my mind at ease about one of the most important elements of my wedding day. LOVE IT!! Returned from our destination wedding and went to return my rental slip to Jenni. Explained to her that my bridal party had somewhat of a hard time getting the corset back tight enough. So I asked Jenni if she would be available to "tie me in" for the upcoming wedding reception back here at home. Without hesitation she said she'd be happy to. The level of service I have received from Jenni is beyond wonderful!! She has gone out of her way for me time and time again and I wouldn't have goine anywhere else and received service like this! Truly an amazing seamstress and wonderful person!!!! read more

I've been in 9 weddings, so I'm not new to the alteration process but this was probably the worst experience I've had. I made my appointment months in advance for a bridesmaid dress that needed to be hemmed and taken in. The dress was a delicate lace fabric and an open back which also made it difficult to wear undergarments for support, so cups were sewn in. When I came to pick up the dress, the hem was carelessly done with the lace curling over, it was still too big and the cups that were sewn in made the dress sag forward. It looked terrible. I was told not much could be done because the dress was an open back. At this point I had also pre-paid for my alterations which totaled over $100. One of the other seamstresses looked at it and it was decided to take it in by the zipper and take up the shoulders, also the curling lace would be starched. I was told there would be more expense, but what was most disheartening was that if I wouldn't have insisted on how terrible it looked, they would've let me leave with it looking so sloppy. When I returned (a week later) two days before the wedding, the dress had been taken in but not in the means I was originally told, I actually questioned what they did to the zipper and they took it in using another method. I'm bothered to think that they didn't find it necessary to explain what they did as opposed to what I was quoted for the additional work. The overall tone of the experience is that I was an inconvenience. I will admit, I'm not very knowledgeable with sewing and alterations but I don't appreciate being taken advantage of because of it. I just wish they would have been honest and said they couldn't do the alterations from the beginning because I would have had more time to find a different seamstress. I shared the experience and how the alterations were executed with two people that sew as a hobby and they both agreed it was not the best work they've seen, especially for the cost. What is even more of a disappointment is that the scheduling software they use automatically sends an e-mail to provide a review and feedback of the experience. These reviews are linked to their website so that potential customers have an idea of the business. I submitted an honest review of my experience and it never was posted to the site. They are advertising as a "verified" review of peoples' honest assessment of their work, however if they don't like the review they don't allow it. That's dishonest and misleading to potential customers. Part of the reason I went there is because of these "verified" reviews. I saw no negative experiences, but it's only because they don't allow all reviews. read more

Exclusive alterations is the best place to have formal gowns altered. My daughter and I had dresses altered for a wedding in 2015 and were so pleased with the results that we went back this summer for my daughter's wedding. I couldn't be happier with my mother of the bride dress. The bodice had to remade and Wendy did a fantastic job. read more