I called service tech and Jim the owner answered. We settled on a time, he was at my house exactly…read moreon time.jim is a total professional I showed him some areas of concern on our carpet and furniture. He went out of his way to address those areas, we couldn't believe e how great everything turned out. If you're looking for a carpet and furniture cleaning company service tech is the only choice. Thanks Jim

Responded immediately, came the next day, cleaned carpets efficiently and is reasonably/fairly…read morepriced.

We had a water leak in our basement. We called AllPro Restoration and they came out that same day…read more David the director of Operations came out to access the situation, explained the process and his crew came out shortly with extractors, fans and dehumidifiers. Everything was dried to our satisfaction and our basement is as good as new. Thank you AllPro for your quick and efficient service. I will be recommending you to all our friends and neighbor.

Excellent, professional company. These guys will definitely take care of your damaged home as if it…read morewere their own.

We had a burst pipe in our basement sewer line. Filthy sewer water flooded a substantial porting of…read morethe basement. I called my Insurance Agent and got a referral to this company. I called them and they immediately started to process a dispatch to work on my problem. The team of 2 arrived within an hour. Evan and Eli were AMAZING! They quickly identified what needed to be done and gave me an approximate time frame and went to work. They moved a substantial amount of personal belonging out of the impacted areas and removed all obstructions and then mopped and disinfected everything - thoroughly! They never took a break.They were extremely friendly and professional and I have nothing but the highest praise for them and their company. I will recommend this company to anyone in need of similar service as no one could be better suited to the job!

Very professional and quick to get the job done. Dave and Rob kept me updated on the progress.read more

Stay away from this scammer! She gave us an estimate after doing a walk through of the house…read more Confirmed multiple times that she will clean appliances. She did not clean any of them! Was forcing us to pay ahead of finishing. Paid her $400! She's a gas lighter!

sent a bogus invoice - they never cleaned our house but billed us - no clue how they got my inforead more

they are a scam they charge high prices and stretch out jobs longer than need be a week long job…read moremay turn into two plus months

I used this company to fix water damage in an apartment. It seemed like Hector and my insurance guy…read morewere best friends. The insurance guy seemed to use this company regularly. I should have chosen my own company. It was a hassle dealing with this guy. His prices on repairs seem to exceed cost of fixing repairs. I was forced to water down repairs. It resulted in paying more for claim. The reason I allowed Hector to do the work, my insurance guy insisted everything would be warranted. A few months after work was performed, there was an issue. A basement stair had broken. It didn't happen to be one they repaired. Hector refused to fix it. I was not happy with insurance guy/Hector. He had the nerve to want to get back in my apartment to take pictures after I told him I was gonna persue further. The moral of the story is don't trust your insurance man and don't hire this company

Our 1884 Dr. Best House and Medical Museum has not been lived in since 1991 when the last of the…read moreBest family members passed. We needed mold remediation and deep cleaning of all family items in the house as well as walls, floors, countless medical items as well as the basement and first and second floors of the house. We are beyond thrilled and appreciative of the expertise of all the technicians. Our museum is free of mold and no longer smells musty. Fabulous job to the B.E.S.T. in the business!

We discovered a mold issue in our home and were referred to BEST. Dwayne came and analyzed the…read moresituation. He walked us thru the procedure and was right on point. The technicians came and did a very professional and thorough job in getting our home mold free. We would highly recommend this company.

I needed to have a professional do mold remediation (in Clifton Park, in Upstate NY) when I found…read moreBlack Mold was embedded in Sheetrock under a tankless hot water heater which I didn't know had a very small leak. I called Rainbow International since their website indicates they are certified and licensed in Mold Remediation. Rainbow (Albany NY) came in, told me the Black Mold they saw in the Sheetrock would require cutting out that section of the wall, and they could in fact eliminate the mold problem. They charge $2500 to cut away about 10 sqr ft of wall(&fix repaint), spray antifungal into the wall and rug around it(didn't even cut away rug to just check under it). Thinking they solved the mold problem as they promised, I stopped running ultraviolet light (contain mold growth/spread). After that I became extremely sick, and had to go to family's place in NYC;where a doctor found he needed to prescribe 3 antibiotics and warn continuation of a problem might require hospital intervention. After getting sick, I called Rainbow. They acknowledged that the illness could've been from continued mold problem, but then blamed this on my "having a lot of things" (I took out of the walk-in closet when I first found the mold)! As the later Mold Inspector said, their job under NY Law was to have a full inspection done BEFORE starting the estimate & work; if for nothing else to professionally determine the extent and details in the Mold Remediation work needed to have the work successfully completed in a thorough manner (that wouldn't leave the issue outstanding afterwards). Rainbow (2 weeks ago) said they would call me back about any next steps they could possibly take to fully solve the problem; I still haven't heard from them after I sent them the Mold Inspector's report along with the "Air Analysis" sent from a laboratory that examined the air samples from the apartment (containing the mold they were hired to remediate)!! Do not hire this company. It is my understanding this isn't up to minimum standards required by NY Law for licensed individuals. After I reported them to the regulatory state agency, they called me to threaten me with a charge of"slander". I gave them the answer Judge Judy once gave;an absolute defense to such a charge is that I told the truth (as I am here also). They told the NYS agency they only worked on less than 10 feet of Sheetrock, your their bill to me said they worked on 30 feet of Sheetrock. If it was an "error", of course you can't depend on their use of "due diligence" in billing and work. Otherwise, which I suspect is more likely the case, they are just plainly dishonest!

I just had to write a great review for this honest and professional company! We found some mold on…read morethe ceiling of our summer cabin in Lake George. Naturally, I was extremely concerned because of what I have heard about the dangers of mold. I contacted Home Advisors and they had Rainbow International contact me. My initial contact was with Laurie. She explained things to me and offered to give me a free estimate. Laurie even emailed me the laws about mold removal. Matt met us at our cabin and after carefully checking things out, informed us that our problem was very minor and that we could take care of it ourselves. We appreciate his honesty and feel very fortunate that we contacted the right company. We will certainly always recommend Rainbow International Restoration to anyone who asks.

No one is ever wishing to have to have black mold removed from their home. I received 5 estimates…read morefor the large job-the entire back ceiling of my home-and chose Restoration 1 based on our initial meeting with Daryl who came to give the estimate. The entire process was homeowner overwhelming yet Daryl and the crew were so easy to deal with it made the project very tolerable. The weekend involved in the process saw outside temperatures getting into the single digits. One phone call, on a weekend, and a heater was on its way to the house. They are thorough, prompt, honest, amiable, and delightful. I highly recommend them for any mold remediation needs.

From the owner: Restoration 1 of The Capital Region is a team of property restoration experts and immediate…read moreresponders who help homeowners after disaster strikes. Our professionals are among the most trained and experienced repairmen and technicians in the industry. We use the fields most advanced and innovative practices to ensure your property is returned to its pre-damaged state.