I want to extend my sincere gratitude for the exemplary care which you provided to my dad during his recent 40 day rehabilitation stay at Regency Grande in Dover. Though it is not a new building it is very well maintained and spotlessly clean. Most importantly the clinical team is well staffed and every member provided enthusiastic, supportive and compassionate care. The food is plentiful, varied and tasty - none of that bland hospital food here. As an example of the level of compassionate care, at each mealtime during which mom was visiting dad, a meal was provided for her too! Dad had a 90 minute physical therapy and a 90 minute occupational therapy session 5 days per week. The therapists were cheerful and professional. Credit to the team for helping dad to go from being unable to stand on his own at admission to being able to ambulate to the car on his own as he went home. Special thanks to the team of health aides who helped dad with the day to day. Unfailingly cheerful and attentive, this team enabled dad to recover to the best shape he's been in over a year. Lastly, thanks to the social worker and case management team for setting up discharge and home services. They were very accessible to us and patiently explained the plans and the process (more than once), leaving no stone unturned to ensure a smooth transition home. I was apprehensive about bringing dad to any rehab center, concerned about the quality of the facility and care. I am pleased to say that Regency Grande exceeded my expectations in every way and provided outstanding care. Thank you! read more

All the Nurses were good to my Mom except for 1 that she nearly punched she told me. Meals were not good but therapy was great for her.

My family member was taken care of in the best possible way at Regency for the 11 months that she was there. The nursing staff was caring, the social workers responsive to new ideas and made it their business to return calls and address concerns in a timely manner. It is a small homey atmosphere where the people are treated with dignity and I was very grateful that my relative was cared for in a place such as this. read more

I don't know a lot about this facility but I do know that it is very difficult to get in touch with my family member. They have a "floor" phone that is not well attended. There are NO room phones. As we cannot visit due to COVID I wish they made a better attempt to connect family with residents. read more

Many staff genuinely care for residents and provide the best care they can. Unfortunately, that does not include all staff. I also witnessed staff providing better and more timely care to residents who they knew would have visitors later that day, giving less care to residents who didn't have family or have less frequent visitors. I talked to many residents who told me they had been there for many years and that the quality of care they were receiving was declining over the past months. read more

I have a family member who is on the Rehab floor at the Regency and I absolutely love it here. My family member has been here for about a month now and has been treated so well by all staff members. The nurses and aides all are so respectful to not only my family member but my mother and I as well, whenever we have a question they answer it with details and make sure we understand. I absolutely adore Ludy, she takes pride in her job and is such a hard worker and always smiling and happy, we will miss her when the time comes that we have to leave. The therapists are also thorough and concise in their observations and treatments with my family member. I feel confident and safe every night leaving, knowing that my family member is in such good hands. I would recommend this facility to anyone! read more

this place is a rip off charging over $10,000 a month and food is horrible - they skimp to profit - a nightmare !!!!!!!