Avoid this place. My wife was here for almost a year. She's bed-ridden and requires 24-hour care…read more For what they charge per month, they gave her next to nothing for services. No speech therapy, physical therapy, zero, nothing. There was a constant rotation of staff turnover and many of them seemingly knew nothing about my wife's sore shoulders and would sometimes be rough and hurt her while changing her or washing her. Many times she was made to lie for many hours without being changed. She was miserable. Don't allow your loved ones to go to this horrible place.

I sent this to Compliance as well…read more These are message I received yesterday and this morning from my wife. 'Call bell on for an hour for pain med answered after roommate called the front desk for herself. Just getting around to washing us. Roommate is on the phone. Wound nurse left me in a painful position without bed control or table. Very poor care. I can't get anyone to do anything extra. A lot of them [Aides] don't talk to me. Roommate gets the same treatment. I wish I could find a way to go home. This is so depressing. Last night we both of us needed changes so we told someone at 8:00. No one came despite putting the call light multiple times. It was midnight before someone came!!! 1:00 before we got to sleep! 5 hours sitting in pee and poop!!! This place is really bad and they don't care! Get me out!!! I'm in tears daily.'

Rehab Staff is great. Nursing staff is wonderful but understaffed and over worked. Day CNAs are…read moregood. Night CNAs just sleep in chairs all night. That Administrative staff could not be worse! the "Anti"Social workers are horrible. the Director of Nursing is an over paid gorilla. PT and OT and the L{Ns are the only things making the place bearable. Family members cannot get in contact with anyone on the staff and the Administrator spends more time walking the parking lot looking for parking violations than worrying about running the facility.God forbid you should be a lucid patient and expect to be treated kike a human being not just a check from Medicare. I won't even get into the fraud that they commit there. Dr. charged for visits he never performed. for a year and 1/2!

Review Part 1: I…read morewanted to give my experience at Marlborough Hills because it was terrible and I hope no one has to go here. Do not send yourself or anyone you care about here as they will not get proper care. The first area I want to touch upon is the Physical Therapy team. They were amazing. I had been sent here for physical therapy and I did stay because they got me stronger and helped with my needs. Unfortunately it was only an hour a day, but they are the only functioning team that place has. So I wanted to give them positive words before I jump into the negative. Now to begin for all the reasons not to go here. Bed Bugs! While I was there, there were two cases of bed bugs. The first was the Wednesday before Thanksgiving. Housekeeping came into the room and started just bagging my belongings. I was confused and had to ask what they were doing. Apparently the room we share a conjoining bathroom with came down with bed bugs. So they needed to bag our belongings and get us out of the room to clean. I asked if they were exterminating and was told the exterminator was coming after they clean. We left the room and they did their thing and I had double checked that they did exterminate and they said yes. Friday comes after Thanksgiving now and we were being yelled out to get out of the room again because the exterminators were here. I was confused as I was told they did this Wednesday and now I was being told they never did and they are here now. So I guess Wednsday I was sent back to my room without proper protocol being completed and I was lied to about it. Then a month later, the same room came down with bed bugs again. And once again, the administrators tried to hide it. This time our room wasn't cleaned or exterminated. They just ignored our room even though the concern should have been the same. Transportation: If you are going here and are going to need follow up medical appointments and cannot get yourself there, this place will not help you. I had a follow up appointment for my broken leg and they had 2 weeks to get me a ride to my appointment. My appointment was for November 30th. I told them the doctor was squeezing me in for this appointment and we could not miss it. The person in charge of helping me was the social worker Lynne Wilson. She was the most useless human I have ever met. Whenever I would ask for an update she would just ignore me. I asked multiple CNA's, Nurses and physical therapists to send her a message that I wanted to talk to her, and they would do this, but she would never come down to talk to me. Me, My mom and my insurance company also all tried leaving her voicemails and she ignored them all. The day of the appointment is now here and that is when they told me they don't have a ride for me. And that they basically won't be able to find me one. At this point Physical Therapy stepped in to come up with a way to get me to my appointment. They suggested I try to hop into my Moms van so I could get to my appointment rather than rely on Lynn trying to find me transportation again. This is also after Lynn lied to my insurance company and said she had found a van service that could accommodate me. Once PT came up with a solution, that is when Lynne finally paid me a visit to try and tell me she came up with this solution when it was physical therapy who did all the work. And when they rescheduled the appointment, they did it for January 11th. So an appointment I needed on November 30th, they thought was okay to do it over a month later. We ended up making our own appointment and got me there with the no help from the administration staff. Medication Issues: Thank god I am sound of mind. When some of the nurses would bring you meds, half the time they couldn't remember what they were giving you. If I didn't recognize one of mine I would ask and they would go, I don't remember the name. And instead of going to check they would just stare at me like just take it. So I would refuse medication that I knew I wasn't taking. And other times, they would Forget my medication so I would ask for the nurse and be like how come I didn't get this med. Sometimes it was they were busy and didn't get To it yet. Sometimes it would be they were out of stock. And one of the worst times was the nurse didn't have the key to the medicine drawer so she just wasn't gonna give me the meds Instead of getting the key. So make sure you know what meds you are suppose to be taking and that you get them. I had a fever at one point that was 103 degrees and I kept asking the nurse for help and she brushed me off. Physical therapy came in and told me I looked like Hell and took my temp for me. Then the nurse finally came in when they intervened and couldn't figure out how to even take my temp. That's when I decided I should go to the ER because I was In danger staying at this facility.

Kim in out patient is professional, very knowledgeable and provides excellent customer service. She…read moregoes above and beyond to help. I've previously had OT and had a great experience. I am now going for PT. I have Laura who is excellent. I've found the therapists I've had are caring and concerned your well being. Highly recommend!

The amazing care team needs to thanked for their professionalism and knowledge. This is a place you…read morecan receive the correct physical therapy and not worry about quality of care. I highly recommend.

My Dad was placed under their care for a month in December of 2023 and they were very…read moreaccommodating. The facility was clean and the meals served were delicious. The staff and nurses were very helpful and kind. The staff truly cares about the residents. I am very grateful for their care for my Dad and would recommend Sudbury Pines to family and friends.

My mom has been a long term resident here for years and I can't even begin to tell you how grateful…read moreI am for the caring staff and administration! They have annual picnics and Christmas parties- the staff really do care about the residents and I couldn't be happier with the care they provide. My mom has been wheelchair bound with dementia for years and she has no skin issues- which is a pretty amazing accomplishment . The nursing, kitchen, rehab and housekeeping staff as well as administration really puts their all into the patients, and I am a tough customer being an RN. This is a great facility.

I see Dr. Sadasivan for migraines. I have been a migraine sufferer for 13 years and have cycled…read morethrough many neurologists. She is the first who isn't pushing unnecessary medications and truly cares. I love our conversations, she's funny which a great distraction while she's putting needles in my head. I would and have recommended her to every migraine sufferer I meet, I even carry her cards in my car to hand out. She's my most favorite doctor of all time. The rest of the staff is super sweet and helpful as well.

My review is based off of my experience with Dr Degrush. I needed to see a neurologist and she was…read morethe best fit for my needs. She has a way of talking to you that makes you feel at each and comfortable. I love her approach. She asked all the right questions and knew what I was going to need for treatment. I'm excited to continue treatment with her. Also, I love that instead of saying "I'm going to tell you" she says "I'm going to empower you". Top notch doc!

This Medical center is listed incorrectly.It should b under addiction specialists.I feel horrible…read morebecause I think it could b reaching a lot more ppl.that r in dire need of help right now.I hav been in recovery for quite a bit of time now,but this office w/its 2 Dr.'s has changed my life.They r absolutely wonderful,they actually want 2 help change ppls lives.I've don it all wen it coms 2 recovery, detoxes,rehabs,long term(13yrs)daily methadone. If u need a helping hand 2 get ur life back on track this is the place.Anyone who is aware of the methadone mills knows how ur treated.That might b what works for some but i urge u to check this little office out. It will change ur life,&or giv u a new gift of life.Methadone saved my life almost 20yrs ago.But now Suboxone is a newer,better form of treatment. Also ther just is no comparing the "clinics"w/the professional Dr./client treatment u receive@ Anchor in Hudson. Just hoping to spread the mssg. There is always hope.

i used marlborough hospital for 5 and half years i was ytreated so well they were always cocerned…read moreabout m y health i was a patient at 3 west best unit around great staff and believe it or not i thought the food was pretty good the er was so considerate i miss the er i have moved to natick and because they helped me so much i have only ben in the er twice for mental health my name is petr everts i want to say thank you for making my life so much better than it was god bless you

Stay far away from the ER unless you're dying. Radiology sent me to the ER in a CYA move. Waited…read morefor 3 hrs and didn't see a single person taken back for help. Besides the crazy wait, the place is dirty and uncomfortable. Unless you're arriving in an ambulance avoid at all costs.

I came to Kim Elia several years ago after suffering a back injury. I was to the point of feeling…read morenumbness in my left leg and could barely walk. I had been getting treatment at another PCT office tied to a local hospital for several weeks and was not getting any better. Kim was able to assess the challenges I was having with my spinal alignment and muscle weaknesses, provide deep muscle massage to loosen knots, and gave me specific exercises that would strengthen my core. Every week she would re-access my exercises based on my progress. I recovered to 100% mobility within 6 months. I came back to see her after 4 years for additional help in the same area and was back to normal in 4 weeks. In addition to be the ultimate professional, Kim is patient and kind. I have recommended Kim to two of my friends who also found relief from their injuries and were quite happy with their results.

Thrilled to have Kim recommended to us by our daughters' Pediatrician. She is extremely…read moreknowledgeable, thorough, communicates clearly, and achieves much in the time allotted in a very welcoming atmosphere. We were amazed with our daughters progress after she dislocated her knee. We loved her approach, personalized plan and realistic daily routine that proved great results. We highly recommend her to anyone and are very grateful.