My father has lived there for quite a while, and when I visit the nurses seem nice. However, his…read morehearing aid broke and no doctor has helped him replace it. His glasses broke and no Dr helped him replace them. Also I mail him packages every two weeks and he told me he has not received the last 5 or 6 at least - I see delivery confirmation by the USPS with the front receptionist but they are never delivered to his room. WHY??????? Also, he has had multiple items stolen from his room - including nice quality headphones. I really need to have this investigated and resolved. Lastly, my dad has no teeth but they do not serve food that is easy for him to eat so he is losing a lot of weight. My main complaints are: he needs better care regarding glasses/hearing aid/diet and he needs to be receiving my care packages. I now want to mail him Christmas presents but I feel very concerned because there is a high probability that he will not receive them.

Don't go here! Worst place ever! Bad reputation, they live up to the hype…read more They mistreat, don't care, and only want the money. That's it. Awful how they treat the elderly. They don't respond to call lights, wait over 30 minutes for bathroom help. Directors and Social Workers - DON'T CARE. They don't care. They have lists of deficiencies and just keep doing them. God forbid there's a fire - you'll never get out! Totally should be shut down. It's a scam!

My brother Geno has been here twice and both times he has received the best care! He was treated…read morewith compassion, kindness and respect by everyone here, especially Sharday and Syrena. Thank you all for what you do for the patients here. Being a former caregiver I know it can sometimes be a difficult job. Valerie Saunders

Rehab Staff is great. Nursing staff is wonderful but understaffed and over worked. Day CNAs are…read moregood. Night CNAs just sleep in chairs all night. That Administrative staff could not be worse! the "Anti"Social workers are horrible. the Director of Nursing is an over paid gorilla. PT and OT and the L{Ns are the only things making the place bearable. Family members cannot get in contact with anyone on the staff and the Administrator spends more time walking the parking lot looking for parking violations than worrying about running the facility.God forbid you should be a lucid patient and expect to be treated kike a human being not just a check from Medicare. I won't even get into the fraud that they commit there. Dr. charged for visits he never performed. for a year and 1/2!

Kim in out patient is professional, very knowledgeable and provides excellent customer service. She…read moregoes above and beyond to help. I've previously had OT and had a great experience. I am now going for PT. I have Laura who is excellent. I've found the therapists I've had are caring and concerned your well being. Highly recommend!

The amazing care team needs to thanked for their professionalism and knowledge. This is a place you…read morecan receive the correct physical therapy and not worry about quality of care. I highly recommend.

My Dad was placed under their care for a month in December of 2023 and they were very…read moreaccommodating. The facility was clean and the meals served were delicious. The staff and nurses were very helpful and kind. The staff truly cares about the residents. I am very grateful for their care for my Dad and would recommend Sudbury Pines to family and friends.

My mom has been a long term resident here for years and I can't even begin to tell you how grateful…read moreI am for the caring staff and administration! They have annual picnics and Christmas parties- the staff really do care about the residents and I couldn't be happier with the care they provide. My mom has been wheelchair bound with dementia for years and she has no skin issues- which is a pretty amazing accomplishment . The nursing, kitchen, rehab and housekeeping staff as well as administration really puts their all into the patients, and I am a tough customer being an RN. This is a great facility.

My fully-disabled parent had an appointment scheduled to follow up an MRI. Well, as fate would have…read moreit, the MRI got scheduled for the same day, 5 hours later. Obviously, we can't review MRI results for an MRI that hasn't happened, so I contacted the office to reschedule. I left a message with the answering service, then left several voicemails (during office hours) explaining the need to reschedule and reason, over the course of a week. When I received no response to those I even emailed through the website. No response. So a little over 24 hours before the scheduled appointment I left another office hours voicemail explaining that since I haven't heard from anyone it would be best to just cancel. The next day I received an automated message that we missed our appointment. Is this a medical practice that literally has no one checking voicemail? I am the full-time caretaker for two profoundly disabled individuals. I deal with medical appointments, doctors offices, and specialists all the time. I also have two full-time jobs, and work seven days a week to provide for those individuals. The stack of b.s. I deal with daily is sky high. The last thing I need is one provider's office adding one more thing to that stack. Caretaking someone with advanced dementia means a need for results in a reasonable amount of time, especially since medication changes are frequent. I can't wait months to forever to not hear from a provider with important medical information. So I contacted insurance, found NE Neurological, who got us in next month. Just putting that out there for anyone also in need of a responsive specialist for a loved one.

My review is based off of my experience with Dr Degrush. I needed to see a neurologist and she was…read morethe best fit for my needs. She has a way of talking to you that makes you feel at each and comfortable. I love her approach. She asked all the right questions and knew what I was going to need for treatment. I'm excited to continue treatment with her. Also, I love that instead of saying "I'm going to tell you" she says "I'm going to empower you". Top notch doc!

This Medical center is listed incorrectly.It should b under addiction specialists.I feel horrible…read morebecause I think it could b reaching a lot more ppl.that r in dire need of help right now.I hav been in recovery for quite a bit of time now,but this office w/its 2 Dr.'s has changed my life.They r absolutely wonderful,they actually want 2 help change ppls lives.I've don it all wen it coms 2 recovery, detoxes,rehabs,long term(13yrs)daily methadone. If u need a helping hand 2 get ur life back on track this is the place.Anyone who is aware of the methadone mills knows how ur treated.That might b what works for some but i urge u to check this little office out. It will change ur life,&or giv u a new gift of life.Methadone saved my life almost 20yrs ago.But now Suboxone is a newer,better form of treatment. Also ther just is no comparing the "clinics"w/the professional Dr./client treatment u receive@ Anchor in Hudson. Just hoping to spread the mssg. There is always hope.

This is my first time here and I couldn't be more pleased. I had an ultrasound done and it was the…read morebest care I've had. The specialist was gentle and calm. She spoke clearly and answered any questions I had while attending to my needs and doing her job exceptionally well. Upon coming here, I always seem to smell something delicious. The cafeteria's mouth watering food travels through the halls! I'm so glad I found it and stopped in. I had a fantastic bacon cheese burger with fresh fries and I feel so overwhelmed with comfort and a full stomach. 5 stars for the hospital and 5 stars for James and his team in the cafe. Thank you for a great experience here!

Royally messed up my tubing during a rather routine surgery. All the notes say "discussed with the…read morepatient", but they pumped so full of drugs, I only clearly remember the first two hours in the ER and maybe 6 last hours 6 days (came in early enough for two day max) later. I feelincredibly lucky being alive and I thank my guardian angel, not the hospital.

I came to Kim Elia several years ago after suffering a back injury. I was to the point of feeling…read morenumbness in my left leg and could barely walk. I had been getting treatment at another PCT office tied to a local hospital for several weeks and was not getting any better. Kim was able to assess the challenges I was having with my spinal alignment and muscle weaknesses, provide deep muscle massage to loosen knots, and gave me specific exercises that would strengthen my core. Every week she would re-access my exercises based on my progress. I recovered to 100% mobility within 6 months. I came back to see her after 4 years for additional help in the same area and was back to normal in 4 weeks. In addition to be the ultimate professional, Kim is patient and kind. I have recommended Kim to two of my friends who also found relief from their injuries and were quite happy with their results.

Thrilled to have Kim recommended to us by our daughters' Pediatrician. She is extremely…read moreknowledgeable, thorough, communicates clearly, and achieves much in the time allotted in a very welcoming atmosphere. We were amazed with our daughters progress after she dislocated her knee. We loved her approach, personalized plan and realistic daily routine that proved great results. We highly recommend her to anyone and are very grateful.