My fully-disabled parent had an appointment scheduled to follow up an MRI. Well, as fate would have…read moreit, the MRI got scheduled for the same day, 5 hours later. Obviously, we can't review MRI results for an MRI that hasn't happened, so I contacted the office to reschedule. I left a message with the answering service, then left several voicemails (during office hours) explaining the need to reschedule and reason, over the course of a week. When I received no response to those I even emailed through the website. No response. So a little over 24 hours before the scheduled appointment I left another office hours voicemail explaining that since I haven't heard from anyone it would be best to just cancel. The next day I received an automated message that we missed our appointment. Is this a medical practice that literally has no one checking voicemail? I am the full-time caretaker for two profoundly disabled individuals. I deal with medical appointments, doctors offices, and specialists all the time. I also have two full-time jobs, and work seven days a week to provide for those individuals. The stack of b.s. I deal with daily is sky high. The last thing I need is one provider's office adding one more thing to that stack. Caretaking someone with advanced dementia means a need for results in a reasonable amount of time, especially since medication changes are frequent. I can't wait months to forever to not hear from a provider with important medical information. So I contacted insurance, found NE Neurological, who got us in next month. Just putting that out there for anyone also in need of a responsive specialist for a loved one.

I see Dr. Sadasivan for migraines. I have been a migraine sufferer for 13 years and have cycled…read morethrough many neurologists. She is the first who isn't pushing unnecessary medications and truly cares. I love our conversations, she's funny which a great distraction while she's putting needles in my head. I would and have recommended her to every migraine sufferer I meet, I even carry her cards in my car to hand out. She's my most favorite doctor of all time. The rest of the staff is super sweet and helpful as well.

I've been a patient at CMPT several times over the past few years for different issues and each…read moreexperience has been great. It's been easy to schedule appointments with the very friendly office staff. The therapists I've seen (Megan, Ben, and Donna) have been knowledgeable, professional, thorough, encouraging, friendly, and just plain great. They've clearly explained the how and why of the treatment process, answered all my questions, and I've seen an improvement after every appointment. The end result was that I was able to confidently return to an active lifestyle. I also really like the fact that after the initial one-hour evaluation, the appointments are each 1/2 hour long with the therapist focused on only me. Each therapist only has one patient at a time so there's no down-time, waiting to be told what to do next like I've seen at other PT clinics. They give a manageable amount of effective "homework" each time, along with a thorough explanation of how to do the "assignment." Progress is steady and the outcome has always been positive. If I need PT in the future, there will be no question about where to go!

I have been a patient off and on for various problems at central mass since 2011. Truly they are…read morethe best at what they are doing. I have recently had a serious issue with my hips. I have been going there for the past four months. I have worked with Mike and Ben who I can't than enough for all of the hard work they put into helping me. If not for them I probably would not be walking let alone go the gym.. They are not only my therapists they are my friends. The staff is also wonderful. Thanks again for everything

I didn't come here to leave a review -- I was just looking up the office to remind myself of the…read moreaddress -- but seeing that there are only two reviews and they're both 1-star made me sad so I thought I'd leave my own. For the past ~20 years I've seen doctors here on and off, and I've always felt like my health concerns have been taken seriously which as a woman isn't a guarantee. I've got to assume the reason appointments are always so far in the future is because they're not accepting new patients and that's how long physicals are pushed out for. As a patient already seeing them, they've been able to schedule me same-day multiple times. The women who will answer the phones if you call here are always busy which I think some people can misinterpret as rude, which I don't think merits a bad review.

Never saw a doctor because the woman who answered the phone was not helpful at all, and almost…read morerude. Basically if I want to see a doctor the next available appointment is next year! Seriously! And she was so smug about it.

I saw Dr. Finno for sciatica. People said chiropractor but takes a long time. Called Dr. Finno,…read morecourteous, efficient and knowledgeable. Had shot, immediate relief. Secretary got right back to me. Couldn't be happier.

It has been a few years since I visited this doctor, but while I was there I noticed literally ALL…read morethe physicians were men, and 80% of them were white. Years later as I need another appointment I checked their website and they are still ALL male doctors and just a handful of women physician assistants. You cannot tell me that is not deliberate when they have 10+ doctors. Appalling. Is it still 1940?? I'll be going somewhere else. Update: The office responded insisting that they follow all EEOC requirements and do not discriminate. As an HR and Recruiting Director, I know exactly how easy is for hiring managers to skew their decisions to hire exactly whom they want regardless of any office policy of antidiscrimination. 10 male doctors and not a single female doctor is almost impossible unless intentional. Do not kid yourselves.

I have suffered for decades with pelvic floor pain. For men, that's usually categorized under…read morechronic prostatitis despite the fact that my prostate is normal. My PCP is out of Boston but was able to find Patti Piecewicz In Auburn, MA. Her amazing reputation precedes her. My PCP have been looking for Pelvic Floor PT for Men for 2 years! Of course, Like all pelvic floor PT's, she does pelvic floor PT for women as well. She is friendly, makes you feel comfortable and is really good at what she does! I've been seeing her for months after decades of extreme chronic pain. Slowly working through the layers of pain. Every time I leave I feel like a new person. I highly recommend her for anyone who has pelvic floor PT issues!

In May 2009, Bethany B wrote:…read more The eval went well, the first visit was helpful and then it went down hill. When I arrived for my third visit, I was left in the waiting room for almost 20 minutes. When I was finally retrieved the therapist was irate that I hadn't been started on my heating packs yet. That lasted for most of my visit -- not very relaxing. The visit went way over my 1/2 hour slotted time and I left sore. Not sore but helped, just sore and sad. Oct. 2009 - from Rita: This review happened to catch my eye as I was looking for something else. I am sorry that your experience at SCPT turned out to be far less than satisfactory and can appreciate the frustrations and even inconvenience not keeping to schedule can pose. I decided to join Yelp so I could provide remarks about the care I received at SCPT, as someone who has used this facility for about 6 months straight in 2007 and a few months during 2009. I have also continued in their After-care pgm. (mainly rehab type pool where each of us is given our own exercises based on our specific problems - this is an option, out-of-pocket after P/T runs out). This is a really big plus for me or anyone who needs warm water pool for exercising as there are few to be found. I think if a therapist or therapy is not going too well, it is still worth trying to address the problem with him or her. Another suggestion would be to ask to be assigned to someone else as there are differences between them. By using SCPT for the past 24 mos., I have noticed that they will occasionally run into staffing issues and not each and every visit had run as smoothly as I would have liked. Another important point is that P/T often takes 7-8 sessions before a difference can be felt and yes, I have had problems which made me hurt more first, but as a joint or limb was loosened up or the impingement was released, I started to feel the benefits. It takes time to see results from P/T (no matter where one goes) and also hard work on the patient's part. There were times I wanted to throw in the towel, but I didn't. However, by having used another P/T facility in Auburn as well as trying out P/T at UMass Rehab (on Rt. 9), I found most of the therapists at SCPT to be very dedicated, skilled and hard-working. They do have a unique set-up where the treatment tables are all open and therapists work on patients side by side, often coordinating two patients at a time. And I will admit this took some getting used to, but after a while I no longer noticed who was on table next to me or out on the floor doing exercises. In fact, I'd say this is one key aspect of SCPT which I think folks need to know ahead of time so not to be surprised if/when you start getting therapy there. Most of the therapists are quite skilled and most have gone to learn new techniques or use new tools. But there is a difference between therapists - some will be more aggressive or passive in their style and some will be most attentive and caring. I have a few favorite ones who spent all the time they could to complete a treatment - so going beyond one's schedule time is usually very much appreciated, though I understand if someone has a tight schedule, that may not be best for them. The individualized attention and creativity (things that some of them would come up with and really try to find ways to provide a treatment) far exceeded what I experienced at the other facility and at the hospital. One of my favorite therapists did not need to ask me anything as she could sense (or feel with her hands) if her touch was too heavy or whatever. So, I would at least like to leave others with my opinion and personal experiences of this place. Those are all the positives. For me, since I live closeby, I am also very happy not to have to drive a long ways as sometimes it feels the tension of driving on Rt. 290 will undo a lot of the good accomplished from a treatment. The negatives would be how busy and noisy the treatment hall (don't know what else to call it) can be at times. The positives outweigh the negative aspects for me.

Excellent care and very detailed. Staff are very professional and prompt. My PCP retired, so I was…read morenervous, but the transition of care was seamless.

called to speak to the doctor or nurse about a medical concern and discuss being seen. Office is…read moreopen from 9a-5p yet no one can answer the phone, the doctor left for the day at 10:30a and after I spoke to a man who doesn't work in office no one called me back. Nurses are always gossiping behind the desk not caring how busy the lines or Lobaby is. Doctor listens to you but doesn't believe you about health history

My go-to place for comprehensive PT... Laura Prentice fixed up my shredded shoulder 10 years ago,…read moreand I was glad to see she's still there now that tennis elbow has paid me a visit. One month later and I am off pain meds, ready to go solo. Great place, outstanding people.

If physical therapy relied on personality, owner Terri would get maximum stars. Alas, it takes more…read morethan a smiling countenance and crossed fingers to eradicate pain. Lots of conversation, electrical stimulation that accomplished virtually nothing, very little hands on manipulation after the first couple of visits, stretches assigned to be performed at home (none during office visits) and invariably less than 60 minutes per session did nothing to increase range or motion or diminish pain. My last visit consisted of a 20 minute discourse on how she could do nothing more for me and when I suggested that I didn't think a co-pay was justified for what could have been accomplished over the phone, I thought it adacious of her to say that I was being disrespectful. Waste of time and money

St Vincent's was as able to see me right away when I had back and leg pain and could barely walk…read more The staff is incredibly nice and helpful. The physical therapist I worked with was able to help me relieve my pain and over time eliminate pain medications. After that she helped me get back to full strength. I am very happy with how I was treated and the results. I highly recommend Saint Vincent's PT!