I have been to this location several times and never had an issue. Today that changed. I did the…read morecheck-in stuff and sat there 45 mins when the less than friendly front desk attendant informed me that I was required to put a credit card on file. I have two different insurances and I never had to in the past. This is something she could have told me up front but her incompetency, she just let me sit there for 45 mins. I understand requiring this from the uninsured but for someone that has two different insurances I find this offensive! Don't waste your time going here, you are better off going to the Emergency Room.

My first visit, the NP said she would submit medicine to the local Walgreens. It was never…read moresubmitted and I ended up getting more sick. Upon calling the urgent care after waiting 2 days, they said they would look at the notes and submit it for me. The never did. So I had to go in for a second visit while being extremely dehydrated, nearly needing an IV. They refused to let me call it a followup and forced me to pay again since they apparently could not find the NPs notes at the time and didn't know what medicine she was prescribing me. So they wanted me to be seen by the current doctor on site that day. I was extremely disappointed by this facility's level of care, professionalism, efficiency, organization and effectiveness at patient care.

The doctor and nurse that put my stitches in were wonderful! Great care! The receptionist was…read morehorrible and when I went back eleven days later the receptionist was much better and I had to pay another $50 to get my stitches out because I should have been there in 10 days. Yet they never communicated that clearly and never offered to set up an appointment for me to return. So while the original nurse and doctor were wonderful the front office help is extremely lacking!

The receptionist is probably the rudest person I've ever spoke to. I had one simple question about…read moreadipex (A weight loss pill I had been prescribed at a different location), and she acted like I was so stupid and she had never heard of anything like that. Kind of concerning since this is place with doctors and nurses!

The staff were friendly but the cleanliness is awful. We checked in and went to a room. I saw how…read moreterribly dirty it was and we immediately left. The room smelled of weed. The lady in the front was so apologetic when we walked out she refunded our money. Save yourself the trip and go to any other urgent care. Even the furniture in the waiting room appeared to have came out of a one star motel.

Dr. Murad and his team saved me a trip to the emergency room! They are friendly, caring and…read moreefficient. He went above and beyond to care for my wound days after the accident and heard other patients in the waiting room say the same. I would highly recommend you see him, whether you need stitches like myself, or you are fighting a virus. He truly cares for his patients. Also, his hours can't be beat!!!!

Very well run as walk in clinics go. Staff are friendly and knowledgeable. Have provided great,…read morequick care when my children have been sick. Have used the clinic for colds, strep, vaccinations, and flu shots and have only great things to say about the staff!

From the owner: When illness or injury strikes, Baptist Health Urgent Care can help get you back to feeling…read moreamazing. Located in Beebe, situated along the northern stretches of central Arkansas, Baptist Health Urgent Care is on West Center Road, next to AT&T. Whether it's a sore throat, flu shot, stiches or a sports injury, our health team has you and the entire family covered! We offer three convenient ways to visit: walk in, Hold My Spot® scheduling, or set up a Telemedicine visit for healthcare from the comfort of your home.

This isn't going to be pleasant.... (My wife brought my…read moredaughter hasn't been feeling well for a couple of days now, so we decided to take her here. ) They got there around 10:30, but had to wait till 12:15 to be seen since there is only one doctor available. The doctor wasn't very throughly helping her out since her oxygen levels were not at par last night. He says there nothing wrong, my wife said ok your the doctor. (Mind you my wife took her vitals last night with her being an EMR.) The doctor says per covid guidelines I can't give you anything, except for Tami flu. Now mind you she is 100lbs 4'8. So the doctor gave here a z-pack, and doxycycline. Then they asked if we wanted to do a chest x-ray. My Daughter said ok to that. Then the staff said the Tech wasn't there to do it right now, hopefully she'll be back. Key word "hopefully". So they wait and wait another hour goes by, and they tech is back. By now they been here a long time, and my daughter is fading. She needs to go home and sleep. But now the staff said the x-ray machine needs to be shut down. Hmmm so which is it. The Tech wasn't in or the machine is overheating? Any way all in all they got caught in a lie, and started arguing with my wife. Needless to say they passed on the x-rays and left. I do not recommend this place. Not even your dog.

Worst experience and the rudest people to deal with. Do not take your children to these people…read morethey will give you the run around and I will tell everyone about the rudest most unprofessional employees that MedExpress has. I specifically wish to share with you about my experience with Ebony and Johanna. My eight year old daughter was showing possible symptoms of Covid. I called MedEpress to make an appoint to get her seen as it is my understanding that they are available after hours and on Sundays. This is what happened: My first call I was told by Joanna that I needed to call back in a hour because they were on a break. My call in a hour, I was told by Joanna to call back in another hour because they were busy. I called back in another hour and the phone was not answered. There is no option to leave a message. Their automated system just hung up on me. After more attempts to call them over the next thirty minutes with no answer a employee by the name of Ebony answered the phone and put me on hold for 10 minutes. When she got on the phone she said they were taking a pause, whatever that means, but at 2 pm I could bring my daughter between 4 pm and 6 pm,Unless, I wanted to bring her immediately and wait in the parking lot. Which I could have been told that when I called the first time at 9:30 am. I elected to do that especially since I was under the impression that they proveded express service as indicated by there name. When I arrived I was told that they dont accept my insurance and that I would have to pay $189.00 for the test. Everyone else does not charge for the test. When I mentioned that to Ebony she replied very rudely that " they have always charged for the test". Based on My experience with them to that point I decided to go somewhere else that does not promote corporate greed, Is not rude to their customers and potential patients and does not give thier customers a run around while they are trying to get medical help for their children. I am very dissapointed with the way this company treated us and will make a point of telling everyone I know about this experience and I will specifically mention the name of the rude, none caring employees that MedExpress has. Alice Alice.C. Walker@icloud.com

We received the best care with fast and friendly service. We will definitely be back whenever we…read moreneed weekend care. Having this close to home is great!

K. Renfro is absolutely all of the stars. I went to see him when I was sick. He was attentive,…read morekind, caring and most of all thorough. I wish I could have him as a PCP!!!! Definitely recommend. I trust him with my granddaughter and my grown kids for sure!!

Went to this clinic, thinking that I may have flu, so a test was conducting. My insurance declined…read morethe charge & deemed it 'unnecessary so Im got billed for $1,145 for a flu test! Im very disappointed that this is part of Baptist Health! Ill never go to them again! Scammers!!

I came in with an issue, gave a sample, and left. They said they'd call me with the results. They…read morecalled, but to tell me they lost my sample. I still got a bill after getting no answers and no treatment. I paid the bill and this place absolutely WON'T send me a confirmation number or a receipt. They said to check my bank statement. That's not a receipt. If they lost my sample, they'll lose financial records. Save yourself the time and just go to the ER. It'll cost more (not much) but you'll at least be treated.

This is a very unprofessional environment. Schedule an appointment for drug screening and had to…read moredrive 45 min to get there and by the time I arrived they told me the person doing the drug screen called it today... having an appointment for these kinda things it would be very helpful to get a heads up before I have to waste my time and money. Do not recommend this location for ANYTHING. They were not any help after giving me this unprofessional news.

Got in at 10:55 when my appointment for a physical was at 11:00 waited for an hour to even get into…read morean exam room and I've been in here for over 20 minutes. Latter on I over hear the other 5 employees that could be checking in people or getting them out the door talking about my physical saying "oh that yea not yet" its sad that I've been in here for over an hour when a physical only takes around 5 minutes to do.

Vehical accident. My nephew was refused service cause he had an vehical accodent and didnt have the…read moremoney to pay.even tho he is on medicate. Such bs