In an effort to avoid all the nearby 1 star washes, I came to this one thinking that it's self-service, it can't be that bad. Had a big sign out front stating they took credit cards.
Well, the wash itself was fine, except the buttons on the navigation board are intentionally misleading. There's a knob where you select your soap/rinse/etc, that also has three spots for STOP, meaning the water and meter would stop until you make your next selection. There was also a red STOP button on the device that read my card. Welp, none of those buttons actually do anything! There's a tiny yellow button at the bottom with no label that actually stops it. So the times that I thought the meter wasn't running, while I was moving stuff around in my car, etc. I was still being charged. Incredibly deceitful. I had no clue how much I was actually spending.
Then I went to go vacuum, surprise surprise the card machine only exists at two of the stations, and neither worked! Luckily I had $2 on me so went to get change. Paid two dollars and got about 4 minutes of vacuum time. I was able to complete the passenger floorboard and seat and then it cut off. Firstly, I was out of cash and their equipment was broken, secondly, was not about to pay $10+ in quarters to vacuum.
Shameful practices just trying to scam people out of their money. The manager I spoke with was great, not their fault the owner is likely a shady mfer. read more
