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11 years ago
The staff at the front counter here run a bit hot and cold. Sometimes friendly, other times not so much. It is a busy clinic but you don't normally have to wait very long. They have their own parking lot. read more
183 Kingston Rd
Underwood Queensland 4119
Australia
(07) 3219 8877
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http://www.exactradiology.com.au
Hours
What time does Exact Radiology Clinics open?
Exact Radiology Clinics opens at 8:30 AM on Monday, Tuesday, Wednesday, Thursday and Friday.
What time does Exact Radiology Clinics close?
Exact Radiology Clinics closes at 5:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.Exact Radiology Clinics is closed on Saturday and Sunday.
Mon-Fri 8:30 AM - 5:00 PMSat-Sun Closed
Does Exact Radiology Clinics have free WiFi?
Yes, Exact Radiology Clinics has free WiFi.
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Referred by my GP for an MRI here and I must compliment the staff on their politeness & general…read morecompassionate attitude. The practice opens pretty early (before 8am), which was handy for this working gal. I was able to get an appointment within 24 hours of ringing & requesting, which makes me pretty happy. (I mean, who likes to wait?) Appointment was had nearly on-time, which is always a plus in my book when it comes to medical stuff. The technician was friendly, soothing & patient with me when facing the machine that is the tiny, very loud tube of the MRI. Great work, Savage Xray. I'll be happy to return (if needed) in the future.
I must have been here 6 times, or more?…read more Quickest clinic to make appointments and treatments. I always call Savage first and get appoints within hours! No point ringing around and wait weeks for appoints - Waist of time. Very friendly and calm/composed professional staff even when very, very busy (which is rare nowadays in Brisbane)
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Savage XRay & MRI
Booked an online appointment request. Received a call the next day (Monday) to book it in for…read moreSaturday at 8:15am at the Burleigh Waters branch which she confirmed. Get there Saturday morning to discover that they're not even open. So drove to the Robina branch to discover that no one had even booked me in?!? Like WTF!!! Who was I even talking to on Monday??? I had a 15 minute conversation with her and she booked it in.
I came to QScan Radiology Clinic with my partner as doctors had found some dodgy node on his neck…read morethat needed to be looked at further. We went in and went to the counter and were pleasantly greeted by the receptionists. It was very straight forward, "Hello, I have an appointment...". We sat and waited. It was a weekday, but even so, it was quite a bit of a wait that day. Finally my partners name was called and he was taken to another room for his scan. After he was done, I asked him how it went and he said, there was nothing to it. The doctor was professional and friendly and he felt comfortable. The ladies at reception had him sign off on a form and that was it. Not too long later, were were contacted and informed that the scans were ready. So we got them to take to the doctors. Easy! It is a highly professionally run clinic. The receptionist at the front are especially nice and pointed out where we could get water if we were thirsty. Very thoughtful of them to mention. Although, I could already see it. It's not a daunting clinic. Not overly bright inside, quite calming actually. Very clean and professional.
The service is quick and no fuss. The staff are very to the point and direct, and as such do not…read morecome across as overly pleasant. Scan results and the doctors report are made available to you through a personalised login portal online and they are posted quickly. This is a privatised business and as such only standard X-rays are bulk billed. All other scan types are eligible for a Medicare rebate if the criteria is met. The costs per scan are considerably higher than all other radiologists I could find in this area, however their availability is the quickest around. They have been able to quote a next day appointment where others were over a week. The difference was $150 after rebate, around $100 more than everyone else. The rebate is returned within 3 business days as standard. Low star rating is purely based on the staff attitude. I'm not sure if everyone is just having a bad week, but after attending this establishment two times within a week, I've been consistently appalled with the lack of polite greetings, poor attitudes.
Found Red Radiation great. Staff were pleasant and helpful. Went on for an MRI, and the staff were…read moregreat, plus their MRI is new and not as claustrophobic as the older machines. They made sure I was comfortable with music. First time in an MRI I have kept my eyes open and felt claustrophobic. MRI was completely bulked billed through Medicare. Great experience.
Qld xay at Upper Mount Gravatt - my son has a stomach pain for over a day and Dr sent him to do an…read moreultrasound. He was told it will cost $200 and we'll only get $92 back from Medicare which is very expensive. Curious, I search the Web and found Exact Imaging and they tokd me they bulk bill for the exact service. Unfortunately they have no appointment for my son till next week so we have no choice but go to Qld Xray appointment. When I asked the reception there why they charge so much when other out there can bulk bill she just ignored me and gave me this look of disdain. We are not the privilege group who get to have concession card and hundred odd $ out of pocket is a lot to us. SO PLEASE, ASK AROUND FOR A QUOTE and DON'T just go to Qld xray especially with this type of service you get from their receptionist.
From the owner: Over 27 yrs experience. Bulk billing options on CT, nuclear medicine & x-ray. Providing competitive…read morecosts across other modalities.
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