Very disappointed. Couldnt get anyone to answer the phone to set up 4 appts! No way to book on…read moreline. We stopped in and the gal told us we should have booked on line - clearly we tried that and it didn't work! She told us how busy they were but they were empty! We were looking to each get a service and then buy gift certificates for all our daughters (6 of them). Instead we purchased nothing and very dissatisfied with customer service. PS - I live in Saratoga!

Amazing experience - had a relaxing foot massage pedicure with delightful presentation of relaxing…read moreessences. The best foot treatment I have experienced outside of Japan. A must experience while you are in the area. Also offer wonderful natural relaxing essences and arnica products from Germany. I can't recommend enough. Be sure to book ahead of time they are popular and appts can be hard to get.

Jesse is gifted massage therapist. Knows what is needed and has the energy and strength to do the…read morejob

Great massage by Jessie today. I called last week to book a time, and someone got back to me right…read moreaway. The suite is very clean and shoes are left at the door (I like that!). Jessie was very professional and was very easy to talk to. She has a great massage technique and I am so glad I came in. I left feeling simply wonderful. I highly recommend Balanced Bodywork and Massage. Tip: book 75 minutes and treat yourself.

Made an appointment online. Lucky enough to have the last one for the day! Amy was my masseuse. She…read morewas very caring and ensured you were taken care of by asking about any problem areas. I did the 45 minute massage which seemed like it'd be a good amount of time, but I wish I did longer. It was a very relaxing ambiance with calm music, heating pad on the massage table, and dimly lit room. Everything was clean. Prices are great.

Incredibly impressed! Found online as a treat at the end of our trip up north, and now seriously…read morecontemplating making the long drive monthly for the incredible services. I had the best massage of my life and my mother loved her facial. Our practitioners couldn't have been nicer! You have got to check them out if you're in the area!

RIP my spine forever...my posture is terrible, I don't stretch, I have anxiety that manifests…read morephysically in my neck and shoulders, and am truly a massage therapist's DELIGHT! Lucky for me, Katie at the Mirror Lake Inn spa grabbed her hot stones and got to WORK. The 80 minute massage I experienced was truly next level relaxation. I made the appointment for a Friday one week before, and was so excited to get in. The spa itself is gorgeous, though a huge bummer that the sauna and locker room aren't accessible at this time due to COVID. I took a walk through and had envy for everyone who got to enjoy that level of LAVISH. Still 5 stars even though I didn't get the full experience. Staff was fantastic and you can't beat the location. This is the biggest, splurgiest "treat yo self" I'll do all year, as an 80 minute hot stone massage ran me more than $200 with tip. She's not cheap but I will continue to rationalize this experience in my head as 100000% worth it. The need to not pay attention to anything but my back feeling better for an hour was a gift only $200 can buy. This business page is confusing and the photos are more indicative of the INN then the spa. I stayed at the next door high peaks resort and did a service here, and you do not have the stay at the inn to enjoy the spa. Happy relaxing and thank you to Katie and the team at the spa for such an awesome experience!

Disclaimer first - I did not experience the spa, just the Inn. The Inn is spectacular. We were…read morehere for two nights. The Inn looks out over Mirror Lake with spectacular views of the lake and Adirondacks. Our room was large, comfortable, and beautiful. The Inn amenities include small lake front beach, indoor (heated) swimming pool, and the largest hot tub I've ever seen in my life. There are three dining options - upscale restaurant, casual bar (they share the same 4 diamond restaurant kitchen) and a waterfront pub. We spent time at all threes spots. Food and drinks at all were perfect. A great place to stay for a romantic getaway.

My masseur was sick, kept leaving the room, loudly coughing, hacking and blowing his nose. When you…read morework with people in close contact you should not be sick. Also, to help them out we pay cash $90 per ninety minutes per person with a $40 tip (20%) $220 total. Both masseurs kept counting the money and looking at us as if we owed them more, a very uncomfortable situation. To boot the massage was close to torture, I asked for "hard pressure" but this guy went past that point - I take regular massages and know what hard feels like - this guy clearly had no professional training. I was sore for three days. Oh! and I also got sick... One more thing. Vermont doesn't require ANY training just that you register. As of early 2026, a Vermont bill (H.623) has been introduced that would replace the registration system with a full licensure system for massage therapists and certain establishments, but it has not yet taken effect.

Best massage ever. I would recommend this spa for a massage. I did the 30 minute foot massage and…read more30 minute body, I left feeling amazing. Like most places it's about 3-5 dollars more if you're using a credit/debit card instead of cash.

What an amazing get away we had at this spa. They were professionals at every aspect of the…read morebusiness. The facility was breath taking and very clean. The massage were exceptional as well. We will Be back for sure.

When I met Dan at the Farm to Fork Festival I had no idea he would change my life. I have multiple…read moreheath issues plus an ankle injury that remained painful for four years. After our Zero Balance session and the explanation of the x-39 patches I have felt like my old self. If a certain area of my body starts to bother me I use one of the patches and within hours I feel significantly better. I can't thank him enough for all the energy and strength he has restored to me. My family is glad to have me back! And my husband says he will take me back to Saranac Lake anytime I need a recharge! Honestly, I have twelve doctors in Manhattan who were never able to give me this level of wellness. Thank you Dan!

Clean and just the perfect massage and massage for your body to relax your muscles to help your…read morebody feel better after you have been in pain and your legs are sore from all of the exercise and you have been doing well for the rest of the night

Professional and relaxing... very clean facilities and will cater to your specific needs!read more

Currently in talks with the Better Business Bureau about this place. The obnoxious receptionist…read morethreatened to call the police if I couldn't pay entirely on my CC when I had bought half cash and half CC. Every business takes cash as payment, but she couldn't figure out how to use the register. Was NASTY and RUDE the whole time I was there and spooked the other girl, so my procedure was messed up. I had to get it redone. This receptionist gets up from behind her desk and physically pushed me out a door I was leaving. She also became profane and I was scared she was going to get violent so I left. IDK how this person has a job. They knew I had just lost my mother, yet she became quite unhinged and sent the police to my house where we are grieving, instead of just sending a letter discharging me as a patient. I decided not to press charges. Management did not offer any compensation for my messed up procedure.

Unprofessional and uncaring. I am not even sure how this place is still open. I went one time for a…read moretreatment. Drove an hour to get to the appointment, using precious vacation time from work to get there. When I arrived, I was told that the woman that would be helping me had a headache and wouldn't be able to see me. I explained how I had to leave work early to be on time for my appointment and they told me they were sorry but there was nothing they would do to help me. Knowing that I was coming from so far away, you would think they would call to cancel the appointment, but that was not the case. They then scheduled another appointment, and expected me once again to use my limited vacation time to get to the appointment. I will not be returning.